comwave Polycom VVX 450 Quick User Manual

olycom olycom ® VVX VVX ® 250, 350, and 450 Business IP Phones - Quick Tips 250, 350, and 450 Business IP Phones - Quick Tips
® ®
5-48827-001A | UC Software 5.8.0 | May 2018 -48827-001A | UC Software 5.8.0 | May 2018
se Quick Tips apply to VVX 250, 350, and 450 e Quick Tips apply to VVX 250, 350, and 450
Hosted PBX
ness IP phones. ness IP phones.
Main Menu Main Menu
Polycom VVX
® ®
Screen Screen
Displays menu Displays menu
options for settings options for settings
MAIN MENU SCREEN
and device and device
information. information.
Displays menu options
for settings and device
Available anytime. Available anytime.
information. Available
anytime.
Calls Screen Calls Screen
Displays all Active and Displays all Active and
CAllS SCREEN
Held calls. Held calls.
Displays all active and held
Available when you Available when you
calls. Available when you
have an Active or Held have an Active or Held
have an active or held call
calls in progress calls in progress
in progress.
Lines Screen Lines Screen
lINES SCREEN
Displays phone lines, Displays phone lines,
Displays phone lines,
favorites, and favorites, and
favourites, and conditional
conditional soft keys. conditional soft keys.
soft keys. Available anytime.
Available anytime. Available anytime.
witch among Phone Screens itch among Phone Screens
SwItCh AMoNg PhoNE SCREENS
can view any screen on your phone from other can view any screen on your phone from other
You can view any screen on your phone from other
screens.
ens ens
switch between screens: witch between screens:
To switch between screens:
» Press Press to view the Main Menu, Lines, or to view the Main Menu, Lines, or
- Press to view the main menu, lines, or calls screen.
Calls screen. Calls screen.
PlACE CAllS
You can only have one active call in progress on your phone.
To place a call, do one of the following:
- Pick up the handset, press
phone number and press Send.
Polycom ®
3725-48827-001A | UC Software 5.8.0 | May 2018
Polycom VVX 250, 350, and 450 Business IP Phones - Quick Tips
® ®
Polycom VVX 250, 350, and 450 Business IP Phones - Quick Tips
® ®
These Quick Tips apply to VVX 250, 350, and 450 Polycom
3725-48827-001A | UC Software 5.8.0 | May 2018
Polycom ® VVX ® 250, 350, and 450 Business IP Phones - Quick Tips
business IP phones.
3725-48827-001A | UC Software 5.8.0 | May 2018
Place Calls Place Calls
3725-48827-001A | UC Software 5.8.0 | May 2018
These Quick Tips apply to VVX 250, 350, and 450 3725-48827-001A | UC Software 5.8.0 | May 2018
You can only have one active call in progress on You can only have one active call in progress on
These Quick Tips apply to VVX 250, 350, and 450
business IP phones.
your phone. your phone.
business IP phones.
450 Business IP Phone
These Quick Tips apply to VVX 250, 350, and 450
These Quick Tips apply to VVX 250, 350, and 450
Main Menu
business IP phones.
business IP phones.
To place a call: To place a call: Main Menu
Screen
Screen
» Do one of the following:
» Do one of the following:
Main Menu
Displays menu
- Enter the phone number, press
Pick up the handset, press Pick up the handset, press
Displays menu Screen
➢ ➢ options for settings
the handset, or press
options for settings
the phone number, and press Send.
the phone number, and press Send. and device
and device
Displays menu information.
- Press the line key, enter the phone number, and
Enter the phone number, press Dial, and Enter the phone number, press Dial, and
➢ ➢ information.
options for settings
select
Available anytime.
pick up the handset, or press pick up the handset, or press
and device
Available anytime.
information.
- Select
Press the Line key, enter the phone Press the Line key, enter the phone
Calls Screen
➢ ➢
and press
Calls Screen
Available anytime.
number, and select Send. number, and select Send.
Displays all Active and
Select New Call, enter the phone number, Select New Call, enter the phone number,
➢ ➢
Displays all Active and Calls Screen
Held calls.
and press Send. and press Send.
Held calls.
ANSwER CAllS
Available when you
Displays all Active and
. .
Available when you
Answer Calls Answer Calls
have an Active or Held You can answer calls using the handset,
Held calls.
have an Active or Held
calls in progress
speakerphone, or a headset.
calls in progress
Available when you
You can answer calls using the handset, You can answer calls using the handset,
have an Active or Held
Lines Screen
To answer a call, do one of the following:
speakerphone, or a headset. speakerphone, or a headset.
calls in progress Lines Screen
- To answer with the speakerphone, press
Displays phone lines,
To answer a call: To answer a call:
Displays phone lines, Lines Screen
favorites, and or press the
favorites, and
conditional soft keys.
» Do one of the following: » Do one of the following:
conditional soft keys.
- To answer with the handset, pick up the handset.
Displays phone lines,
Available anytime.
favorites, and
To answer with the speakerphone, press To answer with the speakerphone, press
➢ ➢ Available anytime.
Switch among Phone Screens
- To answer with a headset, press
conditional soft keys.
or press Answer soft key. or press Answer soft key.
Switch among Phone Screens Available anytime.
You can view any screen on your phone from other
To answer with the handset, pick up the To answer with the handset, pick up the
Switch among Phone Screens ➢ ➢
screens
handset. handset.
END CAllS
You can view any screen on your phone from other
Switch among Phone Screens
You can view any screen on your phone from other
You can only end active calls. To end a held call,
To answer with a headset, press To answer with a headset, press
screens
To switch between screens:
➢ ➢
Switch among Phone Screens
screens
you must resume the call first.
End Calls End Calls
You can view any screen on your phone from other
To switch between screens:
» Press to view the Main Menu, Lines, or
To switch between screens:
You can view any screen on your phone from other
screens
To end an active call:
Calls screen.
» Press to view the Main Menu, Lines, or You can only end active calls. To end a held call, You can only end active calls. To end a held call, screens
To switch between screens: » Press to view the Main Menu, Lines, or
- Replace the handset in the cradle, press
you must resume the call first. you must resume the call first.
Calls screen.
To switch between screens:
Calls screen.
or press the
» Press to view the Main Menu, Lines, or
Calls screen. » Press
To end a held call:
Calls screen.
- Highlight the held call and press
- Press
or , enter the
VVX ® 250, 350, and 450 Business IP Phones - Quick Tips
® VVX ® 250, 350, and 450 Business IP Phones - Quick Tips
Main Menu
Place Calls
Place Calls
Screen
Quick user Guide You can only have one active call in progress on
Place Calls
You can only have one active call in progress on
Displays menu
your phone.
options for settings your phone.
You can only have one active call in progress on
and device
Main Menu
To place a call:
information.
your phone.
To place a call:
and pick up
Dial
Screen
or or , enter , enter
» Do one of the following:
or .
Available anytime.
» Do one of the following:
To place a call:
Displays menu Pick up the handset, press
➢
Pick up the handset, press
Calls Screen
➢
options for settings » Do one of the following:
the phone number, and press Send.
Send.
the phone number, and press Send.
and device
or or . .
Enter the phone number, press Dial, and
➢ Pick up the handset, press
Displays all Active and information. ➢
New Call, enter the phone number, Enter the phone number, press Dial, and
➢
pick up the handset, or press
the phone number, and press Send.
Held calls.
Send.
pick up the handset, or press
Available anytime.
Press the Line key, enter the phone
Enter the phone number, press Dial, and
➢
Available when you ➢
Press the Line key, enter the phone
➢
number, and select Send.
have an Active or Held
Calls Screen pick up the handset, or press
number, and select Send.
calls in progress
.
Select New Call, enter the phone number,
➢
Press the Line key, enter the phone
➢
Select New Call, enter the phone number,
➢
Displays all Active and and press Send.
number, and select Send.
and press Send.
Lines Screen
Held calls.
.
Answer Calls
Select New Call, enter the phone number,
➢
.
Answer Calls
Available when you
and press Send.
Displays phone lines,
have an Active or Held
You can answer calls using the handset,
favorites, and
.
Answer Calls
You can answer calls using the handset,
calls in progress
.
speakerphone, or a headset.
conditional soft keys.
speakerphone, or a headset.
Answer soft key.
You can answer calls using the handset,
Available anytime.
Lines Screen
To answer a call:
speakerphone, or a headset.
To answer a call:
» Do one of the following:
Displays phone lines,
» Do one of the following:
favorites, and To answer a call:
.
To answer with the speakerphone, press
➢
conditional soft keys. To answer with the speakerphone, press
➢
» Do one of the following: or press Answer soft key.
or press Answer soft key.
Available anytime.
To answer with the handset, pick up the
To answer with the speakerphone, press
➢
➢
To answer with the handset, pick up the
➢
handset.
or press Answer soft key.
handset.
. .
To answer with a headset, press
To answer with the handset, pick up the
➢
➢
To answer with a headset, press
➢
handset.
End Calls
End Calls
To answer with a headset, press
➢
You can only end active calls. To end a held call,
End Calls
You can only end active calls. To end a held call,
you must resume the call first.
End Call soft key.
you must resume the call first.
You can only end active calls. To end a held call,
to view the Main Menu, Lines, or
you must resume the call first.
Resume.
End Call.
Place Calls
To end an active call: To end an active call:
You can only have one active call in progress on
» Replace the handset in the cradle, press » Replace the handset in the cradle, press
your phone.
or or , or press the End Call soft key. , or press the End Call soft key.
To place a call: Place Calls
To end a held call: To end a held call:
» Do one of the following:
You can only have one active call in progress on
1 Highlight the held call and press Resume. 1 Highlight the held call and press Resume.
your phone.
Pick up the handset, press
➢
2 Press End Call. 2 Press End Call.
the phone number, and press Send.
To place a call:
Hold and Resume Calls Hold and Resume Calls
Enter the phone number, press Dial, and
➢
or , enter
holD AND RESUME CAllS
or , enter
» Do one of the following:
pick up the handset, or press
You can have multiple calls on hold and resume a You can have multiple calls on hold and resume a You can have multiple calls on hold and resume a call
Press the Line key, enter the phone
➢ Pick up the handset, press at any time.
or , enter
call at any time. call at any time. ➢
number, and select Send.
or .
the phone number, and press Send.
or .
To hold a call:
Select New Call, enter the phone number,
To hold a call: To hold a call:
➢
Enter the phone number, press Dial, and
➢
and press Send.
pick up the handset, or press or .
- Highlight the call and press the
» Highlight the call and press the Hold soft key » Highlight the call and press the Hold soft key
Answer Calls
Press the Line key, enter the phone
or press or press . .
➢
number, and select Send.
You can answer calls using the handset,
To resume a call To resume a call Select New Call, enter the phone number,
To resume a call:
➢
speakerphone, or a headset.
and press Send.
» Highlight the call and press the Resume soft » Highlight the call and press the Resume soft
- Highlight the call and press the
To answer a call: Answer Calls
press
key or press key or press . .
» Do one of the following:
You can answer calls using the handset,
Transfer Calls Transfer Calls
To answer with the speakerphone, press
speakerphone, or a headset.
tRANSfER CAllS
➢
or press Answer soft key.
You can transfer calls to any contact.
You can transfer calls to any contact. You can transfer calls to any contact.
To answer a call:
To answer with the handset, pick up the
➢
To transfer a call:
To transfer a call: To transfer a call:
handset.
» Do one of the following:
1 Press and hold the Transfer soft key or press 1 Press and hold the Transfer soft key or press - Press and hold the
To answer with a headset, press
To answer with the speakerphone, press
➢
➢
. .
or press Answer soft key.
- Choose Blind or Consultative.
End Calls
.
.
2 Choose Blind or Consultative. 2 Choose Blind or Consultative.
To answer with the handset, pick up the
➢
- Dial a number or choose a contact. If you choose
You can only end active calls. To end a held call,
handset.
3 Dial a number or choose a contact. 3 Dial a number or choose a contact.
Blind, the call is transferred immediately. If you choose
.
you must resume the call first.
Consultative, press the
If you chose Blind, the call is transferred If you chose Blind, the call is transferred
To answer with a headset, press
➢
or ,
after speaking with your contact.
immediately. immediately.
End Calls
You can only end active calls. To end a held call,
foRwARD CAllS
you must resume the call first.
You can forward an incoming call to a contact
or forward all incoming calls to a contact.
To end an active ca
» Replace the ha
or , or pres
To end an active call:
To end an active call:
» Replace the handset in the cradle, pre
To end an active
To end a held call:
» Replace the handset in the cradle, pre
To end an active call:
or , or press the End Call soft key
or , or press the End Call soft key
1 Highlight the held » Replace th
» Replace the handset in the cradle, pre
2 Press End Call.
To end a held call: or
or , enter
or , or press the End Call soft key
To end a held call:
Hold and Resu
1 Highlight the held call and press Resum
1 Highlight the held call and press Resum
To end a held ca
To end a held call:
2 Press End Call.
2 Press End Call.
You can have multipl
1 Highlight the
or .
1 Highlight the held call and press Resum
Hold and Resume Calls
call at any time.
Hold and Resume Calls
2 Press End C
2 Press End Call.
or , enter
You can have multiple calls on hold and res
To hold a call: Hold and R
Hold and Resume Calls
You can have multiple calls on hold and res
call at any time.
call at any time.
» Highlight the ca
You can have multiple calls on hold and res
You can have mu
or .
To hold a call:
soft key or press
hold
or press
call at any time.
To hold a call: call at any time.
» Highlight the call and press the Hold
» Highlight the call and press the Hold
To hold a call:
To resume a call
or press . To hold a call:
or press .
» Highlight the call and press the Hold
» Highlight the ca
» Highlight th
To resume a call
or press .
Resume soft key or
To resume a call
key or press or press
» Highlight the call and press the Resu
» Highlight the call and press the Resu
To resume a call Transfer Calls
key or press .
To resume a cal
key or press .
» Highlight the call and press the Resu
Transfer Calls » Highlight th
You can transfer calls
Transfer Calls
key or press .
key or pres
You can transfer calls to any contact.
To transfer a call:
Transfer Calls
You can transfer calls to any contact.
Transfer Ca
1 Press and hold th
To transfer a call:
You can transfer calls to any contact.
To transfer a call:
soft key or press .
transfer
.
.
You can transfer
1 Press and hold the Transfer soft key or
1 Press and hold the Transfer soft key or
2 Choose Blind or
To transfer a call:
.
.
To transfer a ca
3 Dial a number or
2 Choose Blind or Consultative. 1 Press and hold the Transfer soft key or
2 Choose Blind or Consultative.
1 Press and ho
If you chose Blin
.
3 Dial a number or choose a contact.
3 Dial a number or choose a contact.
soft key or press
transfer
immediately.
. .
2 Choose Blind or Consultative. If you chose Blind, the call is transferre
If you chose Blind, the call is transferre
immediately.
2 Choose Blin
3 Dial a number or choose a contact.
immediately.
3 Dial a numbe
If you chose Blind, the call is transferre
immediately.
If you chose
immediately.
Quick Start Guide (May 2018)
, or p
.