Toner Cartridge-Related Messages; Solving Other Problems - Samsung SCX4725FN Manual

Message Meaning
Power Failure Power has turned off
then on and the
machine's memory
has not been back
up.
Retry Redial? The machine is
waiting for a
specified time
interval to redial a
previously busy
station.
Scanner locked The scanner module
is locked.
Unavailable The current date and
Date & Time time you entered is
not correct.

Toner cartridge-related messages

Message Meaning
Install Toner A toner cartridge is
not installed.
Invalid Toner The toner cartridge
you have installed in
not for your
machine.
NonGenuine Toner The toner cartridge
installed is not a
Replace Toner
genuine cartridge.
Replace Toner The toner in the
cartridge has run
out.
Suggested solutions
The job which you were
trying to do before the
power failure must be
completely re-done.
You can press Enter to
immediately redial, or
Stop/Clear to cancel the
redial operation.
Unlock the scanner and
press Stop/Clear.
Enter the correct date
and time.
Suggested solutions
Install a toner cartridge.
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
Install a Samsung-
corrected. If the problem persists, please call for service.
genuine toner cartridge,
designed for your
Paper feeding problems
machine.
Install the genuine toner
cartridge.
This message appears
when you turned off the
Toner Empty Replace
Toner message.
Install a new genuine
toner cartridge.
You can keep printing but
the quality cannot be
guaranteed, and the
product support is no
longer provided.
13.5
Message Meaning
Toner Empty The toner in the
cartridge has run
Replace Toner
out.
Toner Exhausted The lifespan of the
toner cartridge is
Replace Toner
reached.
Toner Low The toner cartridge
is almost empty.

Solving other problems

Condition
Paper is jammed Clear the paper jam. See page 13.1.
during printing.
Paper sticks • Ensure that there is not too much paper in the tray.
together.
The tray can hold up to 250 sheets of paper,
depending on the thickness of your paper.
• Make sure that you are using the correct type of
paper. See page 5.7.
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to stick
together.
Multiple sheets of • Different types of paper may be stacked in the tray.
paper do not
Load paper of only one type, size, and weight.
feed.
• If multiple sheets have caused a paper jam, clear
the paper jam. See page 13.1.
<Troubleshooting>
Suggested solutions
Install a new genuine
toner cartridge.
You can keep printing but
the quality cannot be
guaranteed, and the
product support is no
longer provided.
You can configure not to
see the Toner Empty
Replace Toner
message.
Install the genuine toner
cartridge.
Take out the toner
cartridge and thoroughly
shake it. By doing this,
you can temporarily
reestablish printing
operations.
Suggested solutions