3M AT9000 MK2 User Manual

3M AT9000 MK2 User Manual

Full page reader

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Important Notices
By using the 3M™ AT9000 MK2 Full Page Reader product range (the "Product"), you (the "User"), agree to be bound by the
following terms and conditions.
Because use of the Product varies widely and is beyond the control of 3M Canada Company ("3M"), . the user is responsible for
determining whether the 3M Product is fit for a particular purpose and suitable for user's application. Warranties, remedies and
limitations may vary by product and jurisdiction.
3M Traffic Safety and Security offers a range of security products to protect against article and/or document identity counterfeit,
alteration, diversion, duplication, simulation and substitution. However no security products can guarantee absolute protection
against attempts to successfully accomplish these illegal activities.
Technical Information: The technical information, recommendations and other statements contained in this document are based
upon tests or experience that 3M believes are reliable, but the accuracy or completeness of such information is not guaranteed.
Warranty, Limited Remedy and Limited Liability:
THE FOLLOWING IS MADE IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 3M warrants that its Product will meet 3M's written
specifications at the time of shipment. 3M's obligation and your exclusive remedy shall be, at 3M's option, to replace or repair the
3M Product or refund the purchase price of the 3M Product. IN NO EVENT WILL 3M BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO LOSS OF PROFITS, IN ANY
WAY RELATED TO THE PRODUCTS REGARDLESS OF THE LEGAL THEORY ASSERTED
© 3M 2013. All rights reserved.
3M, Confirm and Scotch Brite are trademarks of 3M. Used under license in Canada.
Windows is a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Kensington is
a registered trademark of ACCO Brands.
No part of this publication may be reproduced, transcribed, stored in a retrieval system or transmitted in any form whatsoever,
without the prior written consent of 3M.
U.S. Pat Nos. 6,019,287 and 6,611,612
3M reserves the right to make changes to its Products at any time and without notice.
Office Locations
The Americas
1545 Carling Avenue
Suite 700
Ottawa, Ontario
Canada
K1Z 8P9
Telephone:
+1 613 722 2070
Fax:
+1 613 722 2063
Web:
http://www.3m.com/securitysystems/
Asia, Pacific and Australia
3M Asia Pacific Pte Ltd
3M Traffic Safety and Security Division
1 Yishun Avenue 7
Singapore 768923
Telephone:
+65 6450 8888
Fax:
+65 6458 5432
User Guide for
IDS-9000 Scanner
3M™ AT9000 MK2 Full Page Reader User Guide
Europe, Middle East and Africa
3M Centre
3M Traffic Safety and Security Division
Cain Road, Bracknell
Berkshire
RG12 8HT
United Kingdom
Telephone: +44 (0) 8705 360036
Fax: +44 (0)1344 858278
Copyright 2018 IDScience Inc. Rev. 20180725

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Table of Contents
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Summary of Contents for 3M AT9000 MK2

  • Page 1 3M™ AT9000 MK2 Full Page Reader User Guide Important Notices By using the 3M™ AT9000 MK2 Full Page Reader product range (the “Product”), you (the “User”), agree to be bound by the following terms and conditions. Because use of the Product varies widely and is beyond the control of 3M Canada Company (“3M”), . the user is responsible for determining whether the 3M Product is fit for a particular purpose and suitable for user’s application.
  • Page 2: Electromagnetic Compatibility (Emc)

    3M™ AT9000 MK2 Full Page Reader User Guide Introduction Preface This user guide describes the features and functions of the 3M™ AT9000 MK2 Full Page Reader (PV60-xx-xx-xx). Revision History Version Date Description Feb 27, 2013 Release version Electromagnetic Compatibility (EMC) The Products are designed to be immune to levels of interference generated within an office environment and not to interfere with other equipment.
  • Page 3: Disposal - European Directive 2002/96/Ec

    For UK customers who have equipment supplied after August 2005 please contact 3M to arrange for the disposal of this equipment. Do not send equipment back to 3M unsolicited.
  • Page 4 To reduce the risk associated with hazardous voltage which, if not avoided, could result in death or serious injury: • Do not use the reader with any AC power supply other than the provided 3M AC power supply. • Do not use AC power supply and/or power cord if damaged.
  • Page 5: Table Of Contents

    3M™ AT9000 MK2 Full Page Reader User Guide Introduction Table of Contents Electromagnetic Compatibility (EMC) ..........................3 FCC/Canada Radio Frequency Rules and Regulations ...................... 3 Disposal - European Directive 2002/96/EC ......................... 4 Packing for Transportation ..............................4 Introduction ..................................7 Supported documents and formats .............................
  • Page 6: Introduction

    Introduction 1. Introduction The 3M™ AT9000 MK2 Full Page Readers are intelligent, optical character recognition (OCR), full-image capture and RFID devices that provide automated data capture from a variety of personal identification documents, including ePassports, passports, visas and other travel documents.
  • Page 7: Imaging Features

    Framework for Visual Basic® • 3M™ Confirm™ Laminate imaging with tamper detection Physical design features The 3M™ AT9000 MK2 Full Page Reader family has the following physical design features: • Supports single-handed operation. Semi-enclosed removable hood holds document in place during reading.
  • Page 8: Security Features

    Introduction Security features The 3M™ AT9000 MK2 Full Page Reader can help the operator detect forged or counterfeit documents. Reading the UV features printed in fluorescent inks on a document provides inspectors with color images of covert document security features.
  • Page 9: True-Color/Anti-Glare Technologies

    3M™ AT9000 MK2 Full Page Reader User Guide Introduction True-color/anti-glare technologies Anti-glare technology, ambient light compensation and true color imaging ensure that the 3M™ AT9000 MK2 Full Page Reader will deliver superior, accurate images of challenging documents in demanding conditions, including those with holographic laminates.
  • Page 10: Reader Components

    3M™ AT9000 MK2 Full Page Reader User Guide Introduction Reader components The 3M™ AT9000 MK2 Full Page Reader is a small desktop device with: • A window for scanning documents • Device status and activity lights • Back panel ports for communication, power, and security •...
  • Page 11 • the back panel USB peripheral ports will not be available. A power supply is included with each 3M™ AT9000 MK2 Full Page Reader. 3M recommends the use of the supplied power supply for best performance. Document hood...
  • Page 12: Installing The Reader

    3M™ AT9000 MK2 Full Page Reader User Guide Installing the Reader 2. Installing the Reader This chapter explains how to install the 3M™ AT9000 MK2 Full Page Reader software and connect the reader to the PC. Before you begin Before you install the reader, you need to meet the following requirements: •...
  • Page 13: Unpack The Reader

    2. Verify that all the parts described have been received. If any parts are missing, contact 3M Global Technical Services (GTS). 3. Keep and store the original packaging in the event that the reader requires shipment back to 3M for maintenance.
  • Page 14: Install The Software

    To install the reader software: 1. Download the latest SDK software from the FTP link. Click on the 3M Page Reader SDK x.x.x Setup.exe link and save the exe file to a known location on the host PC (for example, the desktop).
  • Page 15 3M™ AT9000 MK2 Full Page Reader User Guide Installing the Reader Select whether you want the SDK to be visible to all users or just yourself. 5. Click Next to proceed with the installation. The Select Components screen is displayed. Click Typical.
  • Page 16 3M™ AT9000 MK2 Full Page Reader User Guide Installing the Reader 8. Click install to proceed with the installation. The wizard installs the software. A separate installation for the reader device drivers is displayed. 9. Review the installation notes for any specific instructions.
  • Page 17: Connect The Reader Cables

    3M™ AT9000 MK2 Full Page Reader User Guide Installing the Reader Connect the reader cables Note: Make sure you install the software (page 15) before connecting the reader. To install the reader, you need to connect the following cables: •...
  • Page 18: Power On The Reader

    3M™ AT9000 MK2 Full Page Reader User Guide Installing the Reader Power on the reader To power on the reader press the power switch located on the back of the reader for approximately 0.5 second. A power-on self-test occurs automatically when the reader powers up. If the reader is installed correctly and is operational, the indicator lights will perform the following boot-up sequence: •...
  • Page 19 3M™ AT9000 MK2 Full Page Reader User Guide Installing the Reader 6. Place the test card face down on the document window, aligned with the left guide, with the test card instructions facing up. 7. Push the card to the back of the document window until it stops.
  • Page 20: Reading Documents

    Reading Documents 3. Reading Documents The 3M™ AT9000 MK2 Full Page Reader reads the barcode and machine-readable zone (MRZ) text on both identification cards and passports. When a document is properly aligned on the document window, the reader automatically captures an image and then performs optical character recognition (when there is OCR data), followed by barcode recognition.
  • Page 21 3M™ AT9000 MK2 Full Page Reader User Guide Reading Documents Reading standard documents This section describes proper document placement for typical documents. When reading typical documents the booklet slides under the clip against the document guide. To read a standard document: 1.
  • Page 22: Maintenance

    4. Maintenance The 3M™ AT9000 MK2 Full Page Reader has no user-serviceable parts but its glass surface must be cleaned on a regular basis. For extensive repairs, return the reader to 3M service depot. See page 32 for more information.
  • Page 23: Removing The Document Hood

    You can remove the document hood for convenience, to scan oversized documents, or to access the document glass for cleaning or replacement. The 3M™ AT9000 MK2 Full Page Reader can compensate for ambient light in most bright office environments. However, unless you need to scan an oversized document, you should always leave the document hood attached.
  • Page 24: Replacing The Document Glass

    3M™ AT9000 MK2 Full Page Reader User Guide Maintenance Replacing the document glass You can replace the glass in the document window if it becomes damaged. See page 32 for information about ordering a replacement. Only an authorized, trained technician should perform this procedure. Failure to correctly follow the instructions could result in injury or cause damage to the equipment.
  • Page 25 3M™ AT9000 MK2 Full Page Reader User Guide Maintenance 5. Insert the replacement glass. Ensure that the beveled edge on the glass is inserted toward the front of the reader. NOTE: It is important that the internal components be free from dust or other contamination. If any dust is present, use compressed air to remove it from the optical chamber.
  • Page 26: Adjusting The Document Clip Height

    3M™ AT9000 MK2 Full Page Reader User Guide Maintenance Adjusting the document clip height You can adjust the default height of the document clip to better accommodate your documents. The default height is controlled by a small set screw (1/8-inch). At the factory the clip is set such that a single sheet of paper (approx.
  • Page 27: Specifications

    3M™ AT9000 MK2 Full Page Reader User Guide Maintenance A. Specifications Physical Dimensions Specifications Length: Without smartcard module: 19 cm (7.5 inches) With smartcard module: 20 cm (8.0 inches) Width: 16.2 cm (6.4 inches) Height: 15.7 cm (6.2 inches) Imaging Window 125 x 88 mm (4.92 x 3.47”)
  • Page 28 (b) 0.01% (by weight) for cadmium. The MCVs are by weight in homogeneous materials. This information related to material content represents 3M Traffic Safety and Security Division’s knowledge and belief, which may be based in whole or in part on information provided by third party suppliers to 3M.
  • Page 29: Troubleshooting

    3M™ AT9000 MK2 Full Page Reader User Guide Maintenance B. Troubleshooting Use the following table to identify and correct common issues encountered when using the reader. Symptom Possible Causes Recommended Actions The LEDs do not come on There is no power to the reader.
  • Page 30 3M™ AT9000 MK2 Full Page Reader User Guide Maintenance The demo application is not The software is installed The application may already be running. working. incorrectly. Verify that only one copy of the application is running. Remove the existing application & re-install software.
  • Page 31: Customer Service

    3M™ AT9000 MK2 Full Page Reader User Guide Maintenance C. Customer Service If you cannot solve the problem after following the instructions on page 39, contact 3M’s Global Technical Services (GTS). Before contacting GTS Be prepared to provide the information required to properly diagnose the problem: •...
  • Page 32: Returning The Reader For Maintenance

    2. Initiate Call – The system manager should contact 3M GTS via telephone, fax, or email. GTS will request a detailed description of the problem along with the serial number of the unit. It is the customer’s responsibility to include or have on hand all pertinent information.

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