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3M™ e-Passport Kiosk
Reader
User Guide
Document Type: User Guide
Date:
29/11/2007
Revision:
DT-1822A_DRAFT
Submitted by:
3M Canada Company
Security
Systems
Division

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Summary of Contents for 3M Kiosk Full Page Reader PV35-00 Series

  • Page 1 Security Systems Division 3M™ e-Passport Kiosk Reader User Guide Document Type: User Guide Date: 29/11/2007 Revision: DT-1822A_DRAFT Submitted by: 3M Canada Company...
  • Page 2 “Product”), you (the “User”), agree to be bound by the following terms and conditions. Because use of the Product varies widely and is beyond the control of 3M Canada Company (“3M”), the User must evaluate and determine whether a Product is fit for a particular purpose and suitable for User’s application prior to use.
  • Page 3 FCC ID: DGFSSDPV35 Modifications to this device shall not be made without the written consent of 3M Company. Unauthorized modifications may void the authority granted under Federal Communications Commission Rules permitting the operation of this device.
  • Page 4 This equipment complies with the requirements of the Radio & Telecommunications Terminal Equipment (RTTE) and Electromagnetic Compatibility (EMC) directives. Safety Label Locations Note: Depending on the reader model, some labels may not be present. © 3M 2007 All rights reserved.
  • Page 5: Table Of Contents

    Appendix B: Troubleshooting....................... 23 Appendix C: Check for High Speed USB 2.0................24 Windows® 2000 ........................25 Windows® XP .......................... 25 Chipset Updating ........................26 Appendix D: Customer Service ....................27 Before Contacting GTS......................27 © 3M 2007 All rights reserved.
  • Page 6 Kiosk ePassport Reader User Guide DT-01822A Contacting GTS ........................27 Return to Depot - Maintenance Procedure................27 3M Reader Service Depots ....................... 28 List of Figures Figure 1: Visible Image ........................4 Figure 2: Infrared Image ......................... 4 Figure 3: Document Tray and Window ..................5 Figure 4: Back Panel Ports......................
  • Page 7 DT-01822A Kiosk ePassport Reader User Guide Table 4: Environmental Specifications..................21 Table 5: Communication Interfaces and Protocols............... 21 Table 6: Regulatory Information ....................22 Table 7: Troubleshooting Cases....................23 © 3M 2007 All rights reserved.
  • Page 9: Safety Information

    Indicates a potentially hazardous situation, which, if not avoided, could WARNING: result in death or serious injury and/or property damage. Indicates a potentially hazardous situation, which, if not avoided, may CAUTION: result in minor or moderate injury and/or property damage. © 3M 2007 All rights reserved.
  • Page 10 To reduce the risk associated with hazardous voltage which, if not avoided, could result in death or serious injury: Do not use the reader with any AC power supply other than a 3M-approved AC power supply. Do not open the reader/power supply. There are no user serviceable parts or adjustments inside.
  • Page 11: Introduction

    Features Overview The 3M™ Kiosk Full-Page Reader and 3M™ Kiosk ePassport Reader are a family of intelligent optical character recognition (OCR) and full-image capture devices that provide automated data capture from a variety of personal identification documents. They read data from documents encoded with: •...
  • Page 12: Related Documents

    Kiosk ePassport Reader User Guide DT-01822A 3M™ Kiosk ePassport Reader The 3M™ Kiosk ePassport Reader includes all the functionality of the Full Page model and can also detect and read information encoded on contactless integrated circuits in passports and ID cards. The reader: •...
  • Page 13: Product Description

    The document window is slightly larger than ICAO 9303 requirements to accommodate oversized documents. Keep the document tray and window clean to ensure optimum operation of the reader. See Cleaning on page 20 for more information. Figure 3: Document Tray and Window © 3M 2007 All rights reserved.
  • Page 14: Back Panel

    The reader is scanning a document and processing the data. A known document type was presented and processing was OK (Green) successful. Error (Red) The document is of an unknown type or did not process properly. © 3M 2007 All rights reserved.
  • Page 15: Power Connector

    The M4 hardware should protrude into the reader chassis no more than 8mm. At the factory all eight bosses are filled with threaded plastic inserts to prevent dust entry into the enclosure. © 3M 2007 All rights reserved.
  • Page 16: Figure 7: Mounting - Mechanical Detail

    Kiosk ePassport Reader User Guide DT-01822A Figure 7: Mounting - Mechanical Detail © 3M 2007 All rights reserved.
  • Page 17: Installing The Hardware

    2. Verify that all the parts described have been received. If any parts are missing, contact 3M Global Technical Services (GTS). For more information, see Appendix D: Customer Service on page 26. 3. Store the packaging in the event that the reader may require reshipment to 3M for maintenance. Note: Allow the reader to come to room temperature for a minimum two hours before operation, if it has been stored below room temperature.
  • Page 18: Figure 8: Kiosk Concept - Front View

    When designing a kiosk to accommodate the reader, consider the following factors: • Attach the reader using the bottom attachment points, if possible © 3M 2007 All rights reserved.
  • Page 19: Figure 10: Mounting - Recommended

    • The reader should be inclined 5° to 10° to prevent liquid from entering the kiosk and discourage its use as a shelf. Figure 10: Mounting - Recommended Figure 11: Mounting - Not Recommended © 3M 2007 All rights reserved.
  • Page 20: Connecting The Power Supply

    Connect the DIN connector from the power supply to the power connector at the rear of the reader, and secure or tie-off the cable as required. A suitable power supply, p/n CA000006747, may be purchased from 3M if required. Contact your Sales representative or 3M Global Technical Services (GTS) for details.
  • Page 21: Installing The Software

    1. Insert the CD supplied with the unit into the CD drive. Note: If "Autorun" is enabled, the installer will run automatically. If "Autorun" is not enabled, run the Setup.exe application from the CD. The InstallShield® Wizard window opens to install the 3M Document Authenticator. © 3M 2007 All rights reserved.
  • Page 22: Figure 12: Installshield® Wizard Window

    2. Click Next. The License Agreement window opens. Figure 13: License Agreement window 3. Select I accept the terms of the license agreement. 4. Click Next to proceed with the installation. The Destination Folder window opens. © 3M 2007 All rights reserved.
  • Page 23: Figure 14: Destination Folder Window

    5. Specify a destination folder where the software will be installed and click Next. The software is installed. Figure 15: Installation Progress window When the installation is complete, the InstallShield Wizard Complete window opens. © 3M 2007 All rights reserved.
  • Page 24: Verifying The Usb Driver Installation

    3. Expand (click on the plus sign) the entry called Smart Card Readers. 4. Verify that there are entries for the USB SmartCard and USB Contactless Readers (ePassport option only). 5. Expand (click on the plus sign) the entry called Imaging Devices. © 3M 2007 All rights reserved.
  • Page 25: Updating The Usb Drivers

    For more information, see Appendix D: Customer Service on page26. Updating the USB Drivers If you do not see the 3M Full Page Reader with USB2 entry, Windows® may be using an older version of USB drivers. To update the driver: 1.
  • Page 26: Testing Reading And Communication

    Testing Reading and Communication This test determines if the reader is functioning properly. 1. Start the test application from the 3M Sales Demo shortcut created during software installation. 2. Verify that the green LED (READY) is on and the test application indicates Ready to Scan.
  • Page 27: Figure 19: Successful Test Card Reading

    DT-01822A Kiosk ePassport Reader User Guide Figure 19: Successful Test Card Reading Figure 20: Successful RFID Chip Reading © 3M 2007 All rights reserved.
  • Page 28: Maintenance

    The readers have no user-serviceable parts but the glass surface must be cleaned on a regular basis. For extensive repairs, return the reader to a 3M service depot. See Return to Depot - Maintenance Procedure on page 27 for more information.
  • Page 29: Appendix A: Specifications

    Reader draws no power from host USB connector USB connector USB B (host), USB A x 2 (peripherals) USB cable length 2.00 m (79”) Aux. USB power 5V DC, 500mA total (both ports combined) © 3M 2007 All rights reserved.
  • Page 30: Table 6: Regulatory Information

    ESTI EN 300 330-2 V1.1.1 (2001-06) EN50364 Limitation of human exposure to electromagnetic fields from devices operating in the frequency range 0 Hz to 10 GHz, used in electronic article surveillance (EAS), radio frequency identification (RFID) and similar applications. © 3M 2007 All rights reserved.
  • Page 31: Appendix B: Troubleshooting

    • Contact Global Technical Services (GTS). • The document is not Ensure document is properly positioned orientated correctly on as described in Testing Reading and the scanning window. Communication. © 3M 2007 All rights reserved.
  • Page 32: Appendix C: Check For High Speed Usb 2.0

    The reader will not function in a USB1.1 environment. Make sure a commercially-available USB 2.0 card is installed in your PC. For problems with your operating system, consult with your local IT representative. For other problems contact GTS. For information, see Before Contacting GTS on page 27. © 3M 2007 All rights reserved.
  • Page 33: Windows® 2000

    6. If your Device Manager displays USB 2.0 Root Hub, the system has high speed USB 2.0 capability. Windows® XP 1. In Windows® XP, right-click My Computer and select Manage. Click on Device Manager in the Tree list. 2. Under Universal Serial Bus controllers locate an “Enhanced” entry. © 3M 2007 All rights reserved.
  • Page 34: Chipset Updating

    The program chipid.exe is used to determine your chipset. It is available in the install directory on your system following installation. If the workstation uses the Intel USB chipset follow this link to locate the latest updates: http://downloadfinder.intel.com/scripts-df-external/Support_Intel.aspx. © 3M 2007 All rights reserved.
  • Page 35: Appendix D: Customer Service

    3M-AiT-gcs@mmm.com Return to Depot - Maintenance Procedure In the event of a suspected problem with 3M equipment: Diagnose The end user system manager will ascertain that there is an actual fault with the equipment that cannot be rectified with the use of the applicable User Guide or local in-house knowledge.
  • Page 36: 3M Reader Service Depots

    The CUSTOMER is responsible for insurance coverage on the reader during transit to 3M in case of loss or damage. The reader should then be returned to the 3M designated service depot.

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