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monitor, Plug & Play
(VESA DDC) monitor
found".
USB Monitor Check List
Symptom
There is no image
If you quickly and
on the screen. I
repeatedly turn your
cannot turn on the
USB monitor off and
monitor.
on, it may not work
normally.
The screen of the
Check the 'Hardware
USB monitor
acceleration' setting
freezes.
for your USB monitor
in the 'Display
Properties' window.
My USB monitor is
Does the Auto
connected but the
Installation program
screen is blank.
run when your USB
monitor is connected?
My computer is on
Check whether the
and the LED is
USB cable is
blinking. However,
connected correctly.
only a blank screen
is displayed on the
Check whether your
monitor.
computer is in
hibernation mode
(The monitor turns
off).
Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
If you installed a new video card or if you assembled the PC, check if the installed the adapter(video)
driver and the monitor driver.
Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz.
(Do not exceed 60 Hz when using the maximum resolution.)
See the video card
manual to see if the Plug
& Play (VESA DDC)
function can be
supported.
Check List
Your USB monitor is recognized as a general USB
device on your PC. Therefore, please refer to the
troubleshooting information for USB devices by
visiting Microsoft's customer support site.
(
www.microsoft.com
1. Right-click the 'My Computer ' and click on
'Properties'.
2. The Device Manager is displayed.
3. From the "Action" menu, click "Scan for hardware
changes". Reboot your PC.
Set the 'Hardware acceleration' value to 'Full'.
For more information on how to configure the settings,
click here.
1. Right-click the 'Windows Desktop' and click on
'Properties'.
2. The "Display Properties" window appears.Select
the "Settings" tab and click on "Advanced".
3. If the "Properties" window for your monitor is
displayed, select the "Troubleshoot" tab.Move the
"Hardware acceleration" slide to "Full
Check your user account in the Control Panel.
1. Click Start – Control Panel – User Accounts -
Change an account – Admin: Computer administrator
– Change my account type. In the displayed window,
Computer administrator (Power User or higher) must
be selected. – For Windows XP computers.
2. Set your account type as directed above. Then turn
the Power button at the front of your USB monitor off
and on or reconnect the USB cable connected to the
monitor. If the problem persists, install the "USB
Monitor Installation Driver" from the provided CD. For
more information, refer to the Manual Installation
section.
3. When the installation is finished, reboot your PC.
Connect the USB cable again.
Move your mouse or press any key to display the
screen again.
Install the monitor driver according to the
Installation
Instructions.
Solutions
- Support )
Driver
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