LG LP1419IVSM Owner's Manual page 22

TROUBLESHOOTING
22
Problem
Water collects in
base pan.
Air conditioner
turns on and off
rapidly.
Noise when unit is
cooling.
Remote sensing
deactivating
prematurely.
Room too cold.
Can't connect the
LG SmartThinQ
App. to the air
conditioner.
The air conditioner
is not connecting
to the Wi-Fi.
NOTE
If you see "CH" in the display, please call 1-888-542-2623.
Possible Cause
Moisture removed from air and
drains into base pan.
Outside temperature extremely
hot.
Air movement sound.
Remote control not located
within range.
Remote control signal
obstructed.
Set temperature too low.
Air conditioner is turned off.
Wireless router is turned off.
The Wi-Fi router is too far from
the air conditioner.
You do not have permission
to use the router or it is
incompatible.
Solutions
This is normal for a short period in
areas with little humidity; normal for
a longer period in very humid areas.
Refer to installation instructions or
check with installer.
This is normal. If too loud, adjust
the fan speed low.
Place remote control within 20 feet
& 120° radius of the front of the
unit.
Remove obstruction.
Increase set temperature.
Turn the air conditioner on.
Turn the router on.
Move the router closer to the air
conditioner or purchase and install
a Wi-Fi repeater (signal booster).
Make sure you are selecting the
correct wireless router from the list.
The router must be set to 2.4 GHz.