INSTALLATION (HORIZONTAL) ..............15 OPERATION .................17 Control Panel and Remote Control ..............17 Removing Condensation Buildup ..............18 SMART FUNCTIONS ..............19 LG ThinQ Application ..................19 Smart Diagnosis ....................20 MAINTENANCE ................22 Emptying the Water Collection Tank ...............22 Cleaning the Case...................22 Cleaning the Air Filter ..................22 TROUBLESHOOTING ..............23...
SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others.
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION • Before use, the appliance must be properly installed as described in this manual. •...
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• If water enters the product, turn off the power at the main circuit, then unplug the product and call for service. • If the product has been submerged, contact the LG Electronics Customer Information Center for instructions before resuming use.
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CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Take care when installing the product that exhaust or condensation does not damage nearby property.
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REFRIGERANT (FOR R32 ONLY) WARNING • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. • The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames an operating gas appliance or an operating electric heater).
PRODUCT OVERVIEW Key Parts and Components AIR DISCHARGE The adjustable louvered air discharge opens automatically when the air conditioner is turned on, and closes when it is turned off. It can also be set to oscillate to distribute air more evenly through the room.
INSTALLATION Electrical Data WARNING Power cord may include a current interrupter • This appliance should be installed in device. TEST and RESET buttons are provided accordance with the National Electrical Code. on the plug case. The device should be tested on •...
Before Installation the Air Wireless Remote Control Conditioner Inserting Batteries PREPARING FOR OPERATION If the display screen of the remote control begins to fade, replace the batteries. Insert AAA (1.5 V) Refer to the Installation Instructions included in this batteries before using the remote control. manual before using the air conditioner.
WINDOW VENT PANEL AND EXTENSIONS The window installation kit allows you to install the air conditioner in most vertical-sliding windows 23” to 60” wide, or horizontal-sliding windows from 23” to 60” high. Panel Fig. (23") (16") (23") Window open 23" 24"~38"...
INSTALLATION (VERTICAL) 1 Inserting Panel Assembly Fit the chassis fixing clips at both ends of 2 After adjusting the length of the mounting the mounting plate. plate to the chassis height, insert the clip into the window sill. <Small Windows> <Small Windows>...
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3 Attaching Foam Weather Seals Cut the mounting plate insulation to the Move the mounting plate to the end of the chassis length and insert it on both sides of chassis, close the window and secure it the mounting plate. with the security bracket.
INSTALLATION (HORIZONTAL) 1 Attaching Foam Weather Seals Cut the mounting plate insulation to the chassis length and insert it on both sides of the mounting plate. (Attaching the foam weather seals to the panel assembly rather than the window sash and frame makes for easier cleanup when removing the panel assembly.) NOTE •...
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4 Connecting Vent Hose Align the tabs on the diffuser end of the vent hose to the slots in the panel assembly opening. Insert the diffuser and push it in the Lock direction to assemble with the mounting plate. • If disconnected, reconnect the other end of the vent hose to the product by inserting the vent hose into the product with the mounting ring facing out.
OPERATION Control Panel and Remote Control Remote Control Auto Swing NOTE • The feature may be changed according to the type of model. Power (t) Sleep Mode Press to turn the air conditioner ON or This mode keeps operating noise to a minimum OFF.
NOTE Delay ON/OFF Timer • Auto Restart : In case of turning off the air Delay ON - When the air conditioner is off, conditioner due to power failure, your unit will set it to automatically turn on from 1 to 24 resume its last operation several minutes after hours later, at its previous mode and fan power is restored.
Internet service diagnose the problem. provider or refer to your wireless router manual. • LG ThinQ is not responsible for any Settings network connection problems or any faults, malfunctions, or errors caused by network Allows you to set various options on the appliance connection.
Installing the LG ThinQ Using LG ThinQ to Diagnose Application Issues Search for the LG ThinQ application from the If you experience a problem with your Wi-Fi Google Play Store or Apple App Store on a equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ smartphone.
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FCC Notice FCC RF Radiation Exposure Statement This following notice cover the transmitter module contained in this product. This equipment complies with FCC radiation This equipment has been tested and found to exposure limits set forth for an uncontrolled comply with the limits for a Class B digital device, environment.
MAINTENANCE Cleaning the Air Filter WARNING The air filters should be cleaned every two weeks; • Before cleaning or performing maintenance, depending on indoor air quality, more frequent disconnect the power supply and wait until the cleaning may be needed. A dirty air filter will fan stops.
TROUBLESHOOTING Before Calling for Service The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Normal Sounds You May Hear High Pitched Chatter High efficient inverter compressor may occur high-pitched sound during operation.
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Problem Possible Causes & Corrective Action The air conditioner is unplugged. • Make sure the air conditioner plug is pushed completely into the outlet. The fuse is blown/circuit breaker is tripped. • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
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Remote control signal obstructed. prematurely. • Remove obstruction. Air conditioner is turned off. Can’t connect the LG • Turn the air conditioner on. ThinQ App. to the air Wireless router is turned off. conditioner. • Turn the router on.
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Problem Possible Causes & Corrective Action The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone before registering the appliance.
If during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at our option, to provide for transportation of our choice to and from a LG authorized service center.
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HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: Call 1-800-243-0000 or visit our website at www.lg.com. Mail to: LG Customer Information Center (ATTN: CIC)
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center 1-800-243-0000 Register your product Online! LG Electronics Inc. www.lg.com 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.