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For the User
2. MAINTENANCE
2.1 Q
M
UARTERLY
AINTENANCE
Risk of electric shock. Before performing any maintenance or servicing, always disconnect the unit from its
power source.
When cleaning the unit, it is recommended to wear safety glasses and gloves.
1. Unplug the unit.
2. Remove the unit door by following these steps:
A. Remove both door lower mechanical screws no. 8-32 x 1" (1) and set
aside.
B. Open (2) and lift out the door (3)
3. Slide out both filters (4) from the unit.
4. Slide out the core (5) from the unit.
5. Clean the inside walls of the unit with a clean damp cloth, then wipe with
a clean dry one.
6. Wash both core filters under lukewarm water with mild soap. Rinse
thoroughly and let dry completely before reinstalling on the core.
7. Remove the dust on the core using a vacuum cleaner and a soft brush
attachment.
8. Slide the cleaned core and filters into the unit.
Follow the instructions on the core label to reinstall it correctly.
9. Reinstall the door. Secure it with both mechanical screws no. 8-32 x 1" previously
removed and plug the unit. The unit will return to its previous setting after a
30-second boot sequence.
2.2 A
M
NNUAL
AINTENANCE
Perform Quarterly Maintenance up to step 6, then perform the following:
1. Allow the core to soak for 3 hours in a solution of lukewarm water and mild liquid soap.
2. Rinse it thoroughly and shake it to remove excess water. Allow to dry and reinstall.
3. Clean the exterior hoods.
3. USER'S TROUBLESHOOTING
PROBLEMS
TRY THIS...
• Make sure that the unit is plugged in.
Nothing works.
• Make sure that the unit is receiving power from the house circuit breaker.
• Press once on the unit's integrated push button to make sure unit is not in Stanby mode (see section 1.2)
• If possible, turn the unit in high speed until the situation is corrected.
Condensation on
• Leave curtains half-open to allow air circulation.
windows.
• Store all firewood in a closed room with a dehumidifier or in a well ventilated room, or store the wood outdoors.
(Air too humid.)
• Do not adjust the thermostat of your heating system below 18°C (64°F).
Inside air too dry.
• Temporarily use a humidifier.
• Do not adjust the thermostat of your heating system below 18°C (64°F).
Air too cold at the
• Make sure that the exterior hood is not blocked.
air supply grille.
• Turn the unit in low speed.
• Install a duct heater (contact your installer)
Contact customer service at 1-800-567-3855 for any unresolved issue.
⚠
WARNING
CAUTION
A
1
VO0191
4
VD0243
5
B
3
2
5
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Table of Contents
Troubleshooting
