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Summary of Contents for Futek USB200 Series
- Page 1 Troubleshooting Guide USB200 Series High-Resolution USB Output Devices Sensor Solutions Source Load · Torque · Pressure · Multi Axis · Calibration · Instruments · Software www.futek.com...
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Page 2: Table Of Contents
LabView Tips ..... . . 6 TG1000-E FUTEK reserves the right to modify its design and specifications without notice. Please visit http://www.futek.com/salesterms... -
Page 3: Important Tips
SENSIT release notes can be found on the SENSIT download page. See link above. LED indicators function as follows: LED INDICATORS Have FUTEK USB device plugged into computer before starting SENSIT. Blinking blue (10 Hz) Module Auto-Calibration Blinking blue (1 Hz) -
Page 4: Frequently-Asked Questions (Faqs)
Frequently-Asked Questions (FAQs) 1. WHY IS THERE NO SERIAL NUMBER DISPLAYED? If there is no serial number in the pull down menu when starting the software, check the following points below to troubleshoot the USB kit. (See figure 1.) a. Was the software opened before the blue LED blinked slowly? The calibration/initialization process occurs when the blue LED blinks rapidly during initial plug in of the USB kit. - Page 5 2. EVERYTHING INSTALLED CORRECTLY. 5. WHY IS MY SOFTWARE “NOT RESPONDING” WHAT ELSE COULD BE WRONG? WHEN I PERFORM A DATA LOGGING TEST? If the software has been installed correctly following the When the SENSIT USB software is in Data Logging Mode all Software Installation Guide and the USB kit still is not being of the computer resources are being used to take readings...
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Page 6: Labview Tips
Be sure to have the DLL bit match that of your LabVIEW program. (i.e. 32-bit DLL for 32-bit LabVIEW) In LabVIEW 2015, the FUTEK DLL must be in the same directory as LabView.exe. You can get drivers from FTDIchip here:... -
Page 7: Common Error Messages
Potential Error Messages “Conversion from string “Error” to type ‘Integer’ is not valid.” If the USB instrument is unable to generate an ADC number from the sensor’s incoming signal, the word, “Error,” will instead be sent. SENSIT will generate this error when it receives the string word, “Error,”... - Page 8 Potential Error Messages “Column ‘Maximum Physical Value’ does not belong to table.” In a prior version of SESNIT, there was an issue with support for TEDS. The issue has been solved and the latest version of SENSIT should be downloaded and installed. Figure 4 “Exception from HRESULT: 0x800A03EC”...
- Page 9 “There is no row at position XXXXXX” This is caused by a threading issue during Live Graphing. This issue has been resolved in later updates of SENSIT. The latest version should be downloaded and installed. Figure 6...
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Page 10: Technical Support
Technical Support If you need to contact FUTEK Technical Support regarding Also, please have the following if possible: your SENSIT Software issue, please have the following information available: • A full copy of any error messages you are receiving. •... - Page 11 Figure 7...
- Page 12 10 Thomas, Irvine, CA 92618 USA Tel: (949) 465-0900 Fax: (949) 465-0905 www.futek.com...
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