XYBIX SYSTEMS T2 Product Manual & Trouble Shooting Manual page 7

W E L C O M E TO Y O U R X Y B I X F U R N I T U R E
BUYER'S RESPONSIBILITY
The execution of this warranty requires the cooperation of the buyer with Xybix. The buyer agrees to
perform basic troubleshooting tasks to determine the nature of the defect (and quickly self correct –
if possible) with assistance from Xybix customer service before Xybix personnel will provide on-site
assistance. In the event that Xybix personnel must provide on-site assistance and the product failure
or defect is found to have resulted from items to which this warranty does not apply, the buyer agrees
to reimburse Xybix for all expenses resulting from the warranty claim. Expenses include, but are not
limited to: product, shipping, installation, transportation and accommodations. An hourly labor rate will
be applied for work performed. Xybix makes no other express or implied warranties to any product
except as stated above, and in particular, makes no warranty or claim of merchantability or fitness for
a particular purpose. Product repair or replacement is the buyer's exclusive remedy for any and all
product defects except as outlined in the foregoing warranty.
Safety Instructions
At Xybix, the safety of our customers and installers is a top priority. Please follow all safety
instructions under all circumstances.
• Opening and service of electronic components must be carried out by trained personnel only.
• If product malfunctions i.e. the development of smoke, odors or unusual noises, all system
components need to be turned off and all tables connected or power cables need to be disconnected.
• The duty cycle printed on the control box plate may not be exceeded.
• Power cables must not be exposed to pinching, bending to less than 2" radius, or tensile stress.
• Modification of the control box or the hand control is not recommended and will void any warranty.
• ErgoPower tables are not to be operated in an explosive atmosphere!
• When operating tables, the operator must watch to ensure the table will not come into contact
with other objects (i.e. chairs, bins, etc).
• ALWAYS disconnect the power cables before plugging and unplugging the motor and hand
control cables.
Console Maintenance and Procedures
• In case of a malfunction, contact Customer Service at: 800.788.2810, so we can better serve you.
Please try to identify the components, part numbers and gather as much information regarding the
problem as possible.
• In the case a part needs to be exchanged, we will ship it at no cost while you are still under
warranty; however, to avoid being charged for the replacement components, please return the old
ones to us within 30 days. You will find a return label inside the box where the new part is ready
for use.
• When the replacement part has arrived to your office, please call to let us know. We will either show
you how to properly exchange the pieces or we will schedule a time for one of our installers to go in
and repair it
Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
for you.
Additional Safety Note
As with any moving object, failure to
operate according to instructions may
cause hazardous situations for
persons and equipment!
Copyright © Xybix Systems, Inc.
March 2019