Troubleshooting
Symptom
Alarm System Area
will not set
Known active circuit
Sounders Active
Keypad beeper
active
Keypad LED warning 240 V Mains Fail
System will not
disarm
Select areas
Select areas
To select areas:
Status: list
0>
All
1 * Office
_ Ready to set
? Not ready to set
x Exit time
! Alarm
* Set
− Part set 1
= Part set 2
+ Selected
Press:
áâ: Move cursor
0, Enter: Select all
Number, Enter: Select
0, Enter: Continue
4
Possible Cause
Fault displayed on
Keypad
Keypad displays Active
Zone
Alarms pending in
display
Detection device faulty
Day time tamper Alarm
Keypad indicating Line
fault
Fail to communicate
Fire Door Active
Fob or Code not
Authorised
Status: symbolic
1 2 3 4 5 6 7 8
n
[ ]
x ? + +
ü
ü Ready to set
? Not ready to set
x Exit time
% Alarm
n Set
[ Part set 1
] Part set 2
+ Selected
Press:
0: Select all
Number: Select
Enter: Continue
Corrective Action
A critical system fault cannot be overridden and the
service will have to attend
Check all zones are clear (doors closed, and no other
person in area)
Enter manager code and unset key to acknowledge all
pending alarms
If authorised the active circuit can be inhibited allowing
rest of system to be Armed.
Call service to investigate Active zone Fault.
Disarm the system and take note of message
displayed, call service and provide details of fault
message (i.e. Tamper zone 3 DT Hall )
Check with the Monitoring station for possible reported
Signalling Path fails.
If Path fail has been reported then call service for
further assistance
A 24 hour Fire door has been opened and will required
door to be closed and code entered to disarm alarm in
normal way.
A Mains fail to the Panel has occurred, if Mains has
restored then acknowledge alarm in normal way, call
service for further assistance if fail is prolonged.
Use a known programmed Fob to unset, on a
confirmed Alarm signalling system a code cannot
normally be used to unset the system
Contact service if you think your Fob may have
become faulty.
Installer
Service
Site contract
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