Your Mantis Limited Warranty - Taxa Outdoors Mantis 2021 Owner's Manual

your Mantis LIMITED WARRANTY

We want you to enjoy your Mantis without problems. As the owner, you are responsible for regular care and proper maintenance
of your Mantis. Proper use, care, and maintenance will help avoid situations under which the Limited Warranty will not cover
items due to neglect or misuse. Maintenance should be performed in accordance with this manual as well as the corresponding
component manufacturer's manuals included within your habitat. If you have any questions at all regarding proper care or
maintenance, please contact your dealer or Taxa Inc.
This limited warranty gives you specific legal rights. You may also have additional legal rights, which vary from state to state.
Taxa Inc.'s warranty obligations are limited to the terms set forth herein and applicable law. Any additional statements
concerning this limited warranty not included herein, whether oral or written, are not the responsibility of Taxa Inc. and should
not be relied upon you. Please contact us if you have any questions regarding the following limited warranty.
LIMITED WARRANTY COVERAGE
Coverage - Plumbing and Electrical Systems
Defects in material and workmanship in the plumbing and electrical systems as originally installed by Taxa Inc. only. The
duration of this Limited Warranty for the plumbing and electrical systems is for a period of one (1) year, beginning on the date of
purchase by the original owner/purchaser and ending one (1) year from such date.
Coverage – Structural
Defects in material and workmanship in the structure of your habitat as originally installed by Taxa Inc. only. The duration of
this Limited Warranty for the structure is for a period of two (2) years, beginning on the date of purchase by the original
owner/purchaser and ending two (2) years from such date. The structure includes only the frame, wall framing, floor framing
and their connection to each other. It does not include attachments to the structure. Attachments include but are not limited to
the following: axles, tented sides, stabilizer jacks, steps, couplers, vents, windows, shades, roof tracks, roof racks, appliances,
add-ons, accessories, component parts, air conditioning unit, and refrigerator.
Taxa Inc. will, in its sole discretion, repair or replace, as necessary, the covered material or workmanship, at no cost to you and
within industry standards. Taxa Inc. will also, in its sole discretion, use the same, substantially similar, new, remanufactured,
refurbished, and/or reconditioned components, parts, materials and/or systems in fulfilling its obligations under this Limited
Warranty. Taxa Inc., in its sole discretion, shall determine whether the dealer, service center, or other authorized facility is the
appropriate location to perform the covered warranty repairs or replacement, if any. You shall be responsible for delivering the
habitat to the dealer, service center or other facility designated by Taxa Inc. for such covered repairs or replacement, if any.
After a repair is performed, inspect it thoroughly. Go over the repairs with the dealer and/or service center representative. Upon
your satisfaction, sign the repair order. In the event a problem should reoccur after you have left the dealer or other authorized
facility, contact the dealer or Taxa Inc. as soon as possible so that the situation can be resolved quickly.
Owner's Responsibilities
Your responsibilities include: (1) carefully reviewing and following the information and instructions contained within this manual
and all supplied component manuals; (2) proper care, use and maintenance of your habitat as outlined by this manual and all
supplied component manuals; and (3) returning your habitat to an authorized dealer, service center or other facility authorized
by Taxa Inc. to perform any necessary, covered warranty repairs, service or replacement.
WHO IS COVERED BY THIS LIMITED WARRANTY
Only the original purchaser/owner of the unit is covered under this Limited Warranty. This Limited Warranty is not transferable
and does not cover subsequent purchasers/owners of the unit.
HOW TO PROPERLY SEEK A REMEDY UNDER THIS LIMITED WARRANTY
(1) Written or electronic notice of your warranty claim or claimed defects along with (2) your dated receipt as proof of purchase
must be given either to the selling dealer or Taxa Inc. not later than ten (10) days after the expiration of the applicable limited
warranty duration period as defined herein. Otherwise, your warranty claim will be considered untimely. Failure to timely notify
of a warranty claim will void this limited warranty.
If your dealer is unable to resolve your warranty claim or you would like to first notify us of your warranty claim, please contact
us as follows:
th
Taxa Inc., 1830 West 15 Street, Houston TX 77008, Tel: 713.861.2540, and Email: hello@taxaoutdoors.com. Please also
visit our website www.taxaoutdoors.com for any updated contact information.
M A N TI S www.taxaoutdoors.com
1830 west 15th street houston, tx 77008 usa (rev.08262020) 65