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Summary of Contents for ScentAir WHISPER PRO
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Page 1: Understanding The Led Lights 1
SCENTAIR WHISPER PRO USER MANUAL... - Page 3 SCENTAIR WHISPER PRO User Manual U.S. Patent Pending & Patent 7,651,077 Rev 10.20...
- Page 4 This product guide walks you through setting up your device, changing the fragrance cartridge, and controlling your ScentAir Whisper PRO through Wi-Fi, AI and more. We’re thrilled you’ve chosen the ScentAir Whisper PRO for your business and hope it’ll help you create a memorable experience for your team and visitors.
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Page 5: Table Of Contents
PAGE What’s in the Box Safety Tips and Precautions Placing your ScentAir Whisper PRO Setting up your ScentAir Whisper PRO Managing Settings Manually Understanding the LED Lights Connecting to Your Local Wi-Fi Network Using the ScentAir App (Wi-Fi & Bluetooth) Connecting to Google Assistant &... -
Page 6: What's In The Box
WHAT’S IN THE BOX? ScentAir Whisper PRO System 12V Power Supply Product Guide Optional Horizontal Orientation Feet (2) -
Page 7: Safety Tips And Precautions
NEVER • Take the device apart or attempt to repair the device yourself. If your device needs service, please contact ScentAir Technical Services at 866.723.6824. • Tilt, move or change your fragrance cartridge while the device is in operation. • Cover the device with an object or material while the device is in use. -
Page 8: Placing Your Scentair Whisper Pro
PLACING YOUR SCENTAIR WHISPER PRO Follow these DOs and DON’Ts when placing your device: DO set the device • On a stable, level surface like a table or desk. • In a location with good airflow to ensure the fragrance is dispersed evenly. -
Page 9: Setting Up Your Scentair Whisper Pro
Whisper PRO. 6. Place the lid back on the device. Magnetic closures will secure the lid. Plug in the device to turn it on. 8. Decide how you plan to control your ScentAir Whisper PRO: • Manually • Wi-Fi • Bluetooth NOTE: Manual operations will begin automatically. -
Page 10: Managing Settings Manually
By pressing the Pause bottom quickly 1, 2, or 3 times you can cycle through the Whisper PRO manual schedule settings. When not connected to Wi-Fi or the ScentAir App the Whisper PRO will run on one of three default 24/7 schedules: •... - Page 11 UNDERSTANDING THE LED INDICATORS The lighted LED indicators on the back of the ScentAir Whisper PRO signal the status of your device: Power, Schedule, and Wi-Fi connectivity. Following is a guide to the meaning of each light. Power: O GREEN LED Light •...
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Page 12: Connecting To Your Local Wi-Fi Network
EXAMPLE: If your device label read like the below image, the network would display to you as “ScentAir-Whisper- 6C-A3-8C” 4. Enter the pre-programmed ScentAir master device scentconnect password: — be sure to use lowercase letters — this password cannot be reset or... - Page 13 15 seconds will reset all WiFi credentials to factory settings. WI-FI CONNECTION TIPS • For optimal security, we recommend connecting your ScentAir device on a secure, password- protected Wi-Fi network that does not change frequently – not on an open network connection •...
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Page 14: Using The Scentair App (Wi-Fi & Bluetooth)
USING THE SCENTAIR APP The ScentAir App can be used via your local Wi-Fi network or directly to your smartphone using Bluetooth. If you have full access to your local Wi-Fi network, this is the recommended connection type, as this allows you to control your device(s) from anywhere in the world. Using Bluetooth is best for applications where you can’t access your local Wi-Fi and want quick one-to-one device controls. - Page 15 CONNECTING VIA BLUETOOTH • From the home screen select “Bluetooth Control.” • If the device is on and your mobile Bluetooth is enabled, your ScentAir Whisper PRO will show up under Devices Found. » To identify a device, select “Identify” on your mobile device. The front-facing ScentAir logo and three LED lights along the bottom of your ScentAir Whisper PRO will blink together for approximately 5 seconds.
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Page 16: Connecting To Google Assistant & Alexa
• Then select a room from the predefined defaults, or create a custom room • Click done Note: Within the Google Home app, your ScentAir device is shown as a default “Fragrance Diffuser” icon. This icon/description is set by Google and can not be changed. - Page 17 • You must have the Alexa app on their mobile device • From Alexa App home page, select “Browse Skills” • Once on the Skills and Games page, search for ScentAir and select it • On the ScentAir page, select Enable to Use.
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Page 18: Using Scentconnect.com
ScentConnect is the most streamlined way to control your ScentAir Whisper PRO. The cloud- based device management platform allows you to monitor and adjust your device remotely. If you plan to connect and use more than 5 ScentAir devices, we strongly recommend using ScentConnect. - Page 19 What You Can Do There are three access levels on ScentConnect: Manager, Operator, and Viewer. Manager - Users with manager access can edit device settings and create, modify, or delete locations and users. Operator - Users with operator access can edit device settings. Viewer - Users with viewer access can view device settings, but they can’t make changes.
- Page 20 ASSET DASHBOARD Active Synced The Asset Dashboard displays asset (device) details, configuration, and schedule. From the Asset Dashboard, users with manager or operator access can view asset details, modify configurations, and create, modify, or delete an scent event schedule. ASSET DETAILS The Asset Details section displays the MAC address, status, configuration changes, and last synced time of the selected asset.
- Page 21 ASSET CONFIGURATION The Configuration section lets you view and control your device Fan Speed. Fan Speed controls the distance the fragrance travels from the device. Settings range from low (1) to max (10) with higher levels pushing fragrance further from the device and into the natural airflow of your environment.
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Page 22: Creating A Scent Event
CREATING A NEW SCENT EVENT Users with manager or operator access can schedule unique Events with different intensities and scent levels and modify scheduled Events. An Event refers to the moment(s) when fragrance is diffused by the device. You can set an Event by specifying three attributes for that event: Day(s) of the Week, On Time, and Off Time. - Page 23 Modify an Existing Scent Event On the Asset Dashboard, select the pencil icon to the right of the event you’d like to modify. 2. Choose the Occurrence (start and end time and days of the week), Scent Level, and Scent Time for the event. 3.
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Page 24: Replacing The Fragrance Cartridge
3. Remove your old cartridge and set it aside for disposal. 4. Find your new fragrance cartridge and remove it from its packaging. 5. Carefully lower your fragrance cartridge into the ScentAir Whisper PRO. 6. Place the lid back on the device. Magnetic closures will secure the lid. -
Page 25: Quick-Help
Why don’t I smell 2. Make sure the device is not paused or within the off status of a Fragrance any fragrance? scheduled Event. 3. If you still are not able to smell any fragrance, please call ScentAir Technical Services. - Page 26 ScentAir Whisper Wi-Fi connectivity is required for advanced scheduling and control PRO without being features. If never connected to Wi-Fi, the ScentAir Whisper does allow connected to my for basic manual controls on the bottom of the device. company Wi-Fi...
- Page 27 When no event is scheduled for a specific time in ScentConnect, my device the device will display as IDLE. Try scheduling an event. See Asset displaying an Schedule under Navigating the ScentConnect Platform within this IDLE status? manual. Need additional help? Visit ScentAir.com...
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Page 29: Contact Us
CONTACT US 866.723.6824 scentair.com customercare@scentair.com... - Page 31 France, Netherlands, China, Hong Kong, and Australia. The Company’s 425+ global team members service customers in 1 19 countries through its dedicated global supply chain and manufacturing operations in North America, Europe, and Asia. ScentAir is committed to the creation of customized scent strategies that boost clients’ brand sentiments, customer loyalty,...
- Page 32 Do not discard...
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