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Summary of Contents for ScentAir WHISPER PRO
- Page 1 SCENTAIR WHISPER PRO / MAX USER MANUAL U.S. Patent Pending & Patent 7,651,077 Rev 07.23...
- Page 3 CONGRATULATIONS ON YOUR NEW SCENTAIR WHISPER This product guide walks you through setting up your device, changing the fragrance cartridge, and controlling your ScentAir Whisper. We are thrilled you’ve selected ScentAir and are confident we can help you create a memorable experience for your space.
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Page 4: Table Of Contents
Placing & Setting Up Your Whisper 6 - 8 Understanding the LED Lights Managing Your Settings Manually 10 - 11 Using the ScentAir App Connecting Via Bluetooth Connecting to Your Wi-Fi Network Connecting to Google Assistant & Alexa 15 - 16... -
Page 5: What's In The Box
WHAT’S IN THE BOX ScentAir Whisper System 12V Power Supply User Manual Optional Horizontal Feet (See pg. 21 for instructions) -
Page 6: Safety Tips And Precautions
Keep out of reach of small children and pets. NEVER • Take the device apart or attempt to repair the device yourself. If your device needs service, please contact ScentAir. • Tilt, move or change your fragrance cartridge while the device is in operation. •... - Page 7 PLACING YOUR SCENTAIR WHISPER Follow these DOs and DON’Ts when placing your device: DO set the device: • On a stable, level surface like a table or desk. • In a location with good airflow to ensure the fragrance is dispersed evenly.
- Page 8 SETTING UP YOUR SCENTAIR WHISPER 1. Remove the device from the box. • Note: the plug may be located on the bottom, under the device packaging. • Note: set the rubber feet aside for future use, if horizontal placement is desired.
- Page 9 Wi-Fi, with the ScentAir App • ScentConnect.com NOTE: Manual operations will begin automatically. Connecting to Bluetooth or Wi-Fi via the ScentAir smartphone app is recommended to leverage the full scheduling features. NOTE: Whisper fragrance cartridges are designed to provide up to 300 hours of fragrance coverage per month.
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Page 10: Understanding The Led Indicators
UNDERSTANDING THE LED INDICATORS The lighted LED indicators on the bottom of the ScentAir Whisper signal the status of your device: Power, Schedule, and Wi-Fi connectivity. Power: GREEN LED Light • Off - No power is flowing to the device. -
Page 11: Managing Your Settings Manually
MANAGING YOUR SETTINGS MANUALLY Buttons located on the bottom of your ScentAir Whisper allow you to change your device settings manually. FAN PAUSE Holding down the Fan Pause button for 5-SECONDS pauses your device indefinitely. To un-pause, holding down the Fan Pause button for 5-seconds again will resume is previously set schedule or settings. -
Page 12: Using The Scentair App
USING THE SCENTAIR APP The ScentAir smartphone app can be used to connect via Bluetooth, Wi-Fi, or Enterprise cloud control. • Bluetooth is the easiest connection option, best for quick one-to-one device controls when you are near your device (~15 feet or closer). -
Page 13: Connecting Via Bluetooth
CONNECTING VIA BLUETOOTH 1. Ensure your device is plugged in and powered on. 2. Download the ScentAir app from the Google Play or Apple App store • Select the Bluetooth option within the app. • The app will instantly start scanning for available Bluetooth devices •... -
Page 14: Connecting To Your Wi-Fi Network
CONNECTING TO YOUR WI-FI NETWORK Ensure your device is plugged in and powered on. 2. Download the ScentAir app from the Google Play or Apple App store • Select the Sign Up option at the bottom of the app home screen. -
Page 15: Connecting To Google Assistant & Alexa
Any devices currently set up with ScentAir will show up automatically • Congratulations! You can now control the device via Google Home Note: Within the Google Home app, your ScentAir device is shown as a default “Fragrance Diffuser” icon. Setting A Room (optional) •... - Page 16 You must have the Alexa app on your mobile device • From the Alexa App home page, select “Browse Skills” • Once on the Skills and Games page, search for ScentAir and select it • On the ScentAir page, select Enable to Use. •...
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Page 17: Using The Scentconnect Platform
USING THE SCENTCONNECT.COM PLATFORM ScentConnect.com is the most advanced way to control your ScentAir Whisper, along with other ScentAir connected devices. Our cloud-based device management platform allows you to monitor and adjust your device remotely from anywhere. If you plan to connect and use more than 5 ScentAir devices, we recommend using ScentConnect.com. - Page 18 The Organization Dashboard displays the name of your organization and gives you an overview of all your ScentAir devices, called assets. You will be able to see asset locations, the number of assets at each location, and their status. To view detailed information...
- Page 19 ASSET DASHBOARD The Asset Dashboard displays asset (device) details, configuration, and schedule. From the Asset Dashboard, users with manager or operator access can view asset details, modify configurations, and create, modify, or delete a scent event schedule.
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Page 20: Replacing A Fragrance Cartridge
3. Remove your old cartridge and set it aside for disposal. 4. Find your new fragrance cartridge and remove it from its packaging. 5. Carefully lower your fragrance cartridge into the ScentAir Whisper. 6. Place the lid back on the device. Magnetic closures will secure the lid. -
Page 21: Applying The Optional Rubber Feet
APPLYING THE OPTIONAL HORIZONTAL RUBBER FEET With your ScentAir Whisper you are provided two optional rubber feet. These are only needed if you choose to orient your device on its side. The rubber feet are not required for operations but are provided to help reduce the risk of scuffs or dirt getting on your device body when horizontal. -
Page 22: Quick Help
QUICK-HELP TOPIC QUESTION ANSWER First, perform a soft reset by unplugging your device. Wait 30 seconds, then plugging the device back in. Why aren’t the Buttons manual buttons Second, you can perform a hard software working? reset by pressing and holding the PAUSE button down for 30 seconds. - Page 23 Can I use my Wi-Fi connectivity is required for advanced ScentAir Whisper scheduling and control features. If never connected to Wi-Fi, the ScentAir Whisper does without being allow for basic manual controls on the bottom connected to a of the device.
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Page 24: Scentair Contact Information
SCENTAIR CONTACT INFORMATION US & Canada customercare@scentair.com customerserviceuk@scentair.com 866.723.6824 +01628 601650 ScentAir.com ScentAir.com/en-gb ScentAir Netherlands Hong Kong infoNL@scentair.com customercareapac@scentair.com +31 102 236 264 +852 3563 5566 ScentAir.nl ScentAir.hk Germany Australia infoDE@scentair.com customercareapac@scentair.com +49 30 5444 9120 +61 0 3 9042 9494 ScentAir.de... - Page 26 ABOUT SCENTAIR ScentAir Technologies, LLC., privately held and founded in 1994, provides best-in-class ambient scent solutions to many of the world’s most recognized brands. As the global leader in olfactory marketing, ScentAir creates memorable impressions for home consumers, small businesses, and global enterprises by elevating environments through the power of scent.
- Page 27 Do not discard. U.S. Patent Pending & Patent 7,651,077 © ScentAir...
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