Troubleshooting - Electrolux EQG4120BOG User Manual

10 www.electrolux.com
remove stubborn stains with a paste
cleaner.
3. After you clean the pan supports,
make sure that they are in correct
positions.
4. For the burner to operate correctly,
make sure that the arms of the pan
supports are aligned with the centre
of the burner.
6.3 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, and food with sugar. If not,
the dirt can cause damage to the hob.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
• To clean the enamelled parts, cap
and crown, wash them with warm
soapy water and dry them carefully
before you put them back on.
6.4 Cleaning the spark plug
This feature is obtained through a
ceramic ignition candle with a metal
electrode. Keep these components well
clean to prevent difficult lighting and

7. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem
There is no spark when
you try to activate the
spark generator.
check that the burner crown holes are
not obstructed.
6.5 Periodic maintenance
Speak to your local Authorised Service
Centre periodically to check the
conditions of the gas supply pipe and the
pressure adjuster, if fitted.
6.6 Glass bar
• Do not use the scraper or sharp
objects to clean the glass bar and the
space between it and glass ceramic.
Glass bar is attached to the ceramic
plate.
• Do not put the pots on the glass bar.
• Make sure that the pans and pots do
not touch the glass bar.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is released.
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse releases
again and again, contact a
qualified electrician.