Monogram ZWE23 SN SS Series Owner's Manual page 18

TROUBLESHOOTING
Problem
Handle is loose/handle has a
gap.
Refrigerator beeping
Not cooling
Water has poor taste/odor
Water in glass is warm
Water dispenser does not
work
Water spurting from
dispenser
No water or ice cube produc-
tion
Water is leaking from dis-
penser
Freezer cooling, refrigerator
not cooling
The top of the refrigerator
doors do not align.
Refrigerator door handles are
loose.
Refrigerator doors won't
close after installation
Refrigerator doors will not
self close.
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
In Canada, call 888.880.3030.
18
Possible Cause
• Handle needs adjusting. See Attach Refrigerator Handle and Attach the Freezer
Handle sections for detailed instructions.
• This is door alarm. Turn off or disable with door closed. If door open and alarm is
sounding, you can only snooze the alarm.
• The cooling system is off. Turn cooling back on. See Operating Instructions..
• Water dispenser has not been used for a long time. Dispense water, until all water in
system is replenished.
• Normal when refrigerator is first installed. Wait 24 hours for the refrigerator to
completely cool down.
• Water dispenser has not been used for a long time. Dispense water, until all water in
system is replenished.
• Water system has drained. Allow several hours for replenished supply to chill.
• Water supply line turned off or not connected. See Installing the Water Line.
• Water filter clogged or filter/bypass plug* not installed. Replace filter cartridge or
remove filter and install bypass plug.
• Air may be trapped in the water system. Press the dispenser arm for at least 2
gallons (7.57 liters).
• Water in reservoir is frozen because the controls are set too cold. Set the
refrigerator control to a warmer setting and wait 24 hours. If the water does not
dispense after 24 hours, call for service.
• Newly installed filter cartridge. Run cold water from the dispenser for 2 gallons (7.57
liters).
• Supply line or shutoff valve is clogged. Call a plumber.
• Water filter is clogged. Replace filter cartridge or remove filter and install bypass
plug*.
• Filter cartridge not properly installed. Remove and reinstall filter cartridge, being
certain that it locks in place.
• Icemaker is turned off. Check that the icemaker is turned on. See Automatic Ice-
maker.
• Air may be present in the water line system, causing water to drip after being
dispensed. Dispense water for at least 5 minutes to remove air from system.
• Normal, when refrigerator first plugged in or after extended power outage. Wait 24
hours for temperature in both compartments to reach selected temperatures.
•
the right/left hand door. The adjustment screw is located on the bottom right or left
•
ends of the handles.
• On some models doors have to be removed at 90° and installed at 90° to cabinet as
described in procedure for Reinstalling the Refrigerator Doors in order for door to
close properly.
• Refrigerator doors need to be closed by consumer. A gentle bounce back is a
designed feature on some models that gives a positive feedback to the user so that
they can initiate and complete the door closing action.
49-1000494 Rev. 0