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Summary of Contents for Avaya IP Office Small Office Edition
- Page 1 IP Office - Small Office Edition Installation Manual 40DHB0002UKED – Issue 2 (29 July 2004...
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Page 2: Table Of Contents
Installation of Integral Modules ..................... 20 Basic System Programming..................21 Introduction............................ 21 Programming Tools ........................21 PC to Avaya IP Office - Small Office Edition LAN Port Connection ..............21 Initial Programming ........................22 Telephone Installation ....................24 Checking Telephones........................24 Connecting &... - Page 3 Avaya IP Office - Small Office Edition Operation in Canada ................32 Avaya IP Office - Small Office Edition Operation in EU..................33 Avaya IP Office - Small Office Edition Operation in New Zealand ..............33 Avaya IP Office - Small Office Edition Operation in USA ...................33 Technical Data .......................
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Page 4: Introduction
Introduction General This manual covers the installation of Avaya IP Office - Small Office Edition equipped with release Level 2.0+ software. It is intended for use by installers and maintainers who have successfully completed the appropriate Avaya IP Office - Small Office Edition training courses. -
Page 5: The Ip Office - Small Office Edition Platform
3. Four Analog Trunks + 4 POTs (analog telephones) + 8 DS/DT + 3 VoIP compressors. 4. Four Analog Trunks + 4 POTs (analog telephones) + 8 DS/DT + 16 VoIP compressors. See Avaya IP Office - Small Office Edition (Front View) for details and page 11 for country specific variants. -
Page 6: Avaya Ip Office - Small Office Edition (Front View)
DSL). Cables Avaya IP Office - Small Office Edition is supplied with one red CAT 5E cable. For Port Pinouts and Cables, refer to pages 34 and 37 respectively. Page 6 - The IP Office - Small Office Edition Platform... -
Page 7: Avaya Ip Office - Small Office Edition (Rear View)
The IP Office - Small Office Edition Platform Avaya IP Office - Small Office Edition (Rear View) - Page 7 Avaya IP Office - Small Office Edition (Rear View) Port connections • External O/P Socket: Allows externally powered circuits to be controlled via a single 3.5mm stereo jack socket. -
Page 8: Typical Configurations
The IP Office - Small Office Edition Platform Typical Configurations The following paragraphs illustrate three typical scenarios for Avaya IP Office - Small Office Edition. These are configuration examples only and are intended to demonstrate the flexibility of the Avaya IP Office - Small Office Edition. -
Page 9: Single Site Business
• Three company PCs • Door entry security Kit List Avaya IP Office - Small Office Edition 4T +8A (3 VoIP) Country specific power lead (must be sourced separately) Analogue telephones (can be sourced separately) Phone Manager Lite x 5... -
Page 10: Multi-Site Business
• Six company PCs with Softphone capabilities • Door entry security Kit List Avaya IP Office - Small Office Edition 4T +8A +8DS (16 VoIP) Country specific power lead (must be sourced separately) Avaya digital telephones Phone Manager Lite x 5... -
Page 11: Country Variants
Avaya IP Office - Small Office Edition Systems - Page 11 Country Variants The following are lists of the country variants for each Avaya IP Office - Small Office Edition platform, trunk module kits, Integral module kits and expansion modules. The PCS level for each module can be found on a label that is stuck to the base of each module. -
Page 12: Power Supplies
Country Variants Power Supplies Common Lump-in-Line Power Supply units are supplied with each Avaya IP Office - Small Office Edition. However, the power leads are county specific and must be ordered separately. These power leads are 3-pined earthed and can only be used on Small Office Edition systems. -
Page 13: Avaya Ip Office - Small Office Edition Applications
Country Variants Avaya IP Office - Small Office Edition Applications - Page 13 Avaya IP Office - Small Office Edition Applications As part of the IP Office Family, the Small Office Edition supports a broad range of optional feature enhancements and applications. The following list is a summary of options that are considered to be most relevant for use in the small business environment, as targeted by this product. -
Page 14: Preparing For Installation
Line Cords for structured cabling (see page 37) and power supply cables (see page 12). Programming : These are the tools required for programming of a newly installed Avaya IP Office - Small Office Edition system. – PC running Windows 98/2000/ME/XP or NT with the following specification: Intel Pentium ll 333Mhz or faster, 100MB HD space, CD-ROM drive, COM port, terminal emulation (e.g. -
Page 15: Environmental Requirements
SAVE THESE INSTRUCTIONS. Power Supply Requirements Avaya IP Office - Small Office Edition should only be connected to a clean power supply or to a UPS with 3-pin connectors including earth. CAUTION: The Lump-in-Line PSUs supplied with each Avaya IP Office - Small Office Edition module must only be connected to a 50/60Hz, 100-240V power source. -
Page 16: Functional Ground
Page 16 - Functional Ground Preparing for Installation Functional Ground The IP Small Office Edition Office functional grounding is as follows: Caution: This functional ground is not a protective ground. To connect the functional ground: Use a 3.5mm Jack Plug (not supplied with kit) fitted with a suitable length of #14 AWG (minimum) solid insulated cable. -
Page 17: Out Of Building Telephone Installations
Two IROB protectors are required. The following diagram provides an overview of the protection requirements for installation of telephones that are external to the building housing the Avaya IP Office. Details of these requirements are given in the following paragraphs: A Primary Protection Box must be provided at the point where the cable enters the building. -
Page 18: Installing A New System
6. Install all telephones in their appropriate locations. For wall mounting, see pages 26 and 27. 7. Connect your PC LAN Port to one of the LAN Ports on the front of an Avaya IP Office - Small Office Edition using a LAN Cable (see page 41). -
Page 19: Avaya Ip Office - Small Office Edition Shelf/Wall Mounting
Avaya IP Office - Small Office Edition Shelf/Wall Mounting - Page 19 Avaya IP Office - Small Office Edition Shelf/Wall Mounting All variants of the Avaya IP Office - Small Office Edition can be either shelf or wall mounted. Four retaining slots (item... -
Page 20: Installation Of Integral Modules
Installing a New System Installation of Integral Modules An Avaya IP Office - Small Office Edition can be fitted with a WAN module, a quad BRI module or a PRI/T1 module. In addition, either or both the optional PCMCIA cards (Memory and/or Wireless LAN) can be fitted. -
Page 21: Basic System Programming
The Avaya IP Office - Small Office Edition can be connected in either one of two ways; either directly to a PC or as part of a LAN. Both methods use an Avaya IP Office - Small Office Edition Cat. 5E patch cable (see page 39) connected between one of the LAN ports on the front of the Avaya IP Office - Small Office Edition and the PC/LAN. -
Page 22: Initial Programming
Basic System Programming Initial Programming All the software used to configure and manage the Avaya IP Office - Small Office Edition system must be installed on your PC from the supplied Administrator CD. With the initial assembly completed (see page 18) and your PC connected to the Avaya IP Office - Small Office Edition system, insert and run the Administrator (CD 1 of 3). - Page 23 2. The Configuration Tree blank screen is displayed. To display the facilities available for this named operator's Configuration Tree, from File select Open and, when requested, enter the password for the Avaya IP Office - Small Office Edition unit. The default for the Avaya IP Office - Small Office Edition unit is password.
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Page 24: Telephone Installation
Telephone Installation Checking Telephones It is preferable to leave connection of telephones until after installation of other Avaya IP Office - Small Office Edition equipment and full system programming has been completed (including the set-up of directory numbers and names). Note that by Avaya IP Office - Small Office Edition telephones we mean devices manufactured and supplied by Avaya and not third party telephone devices. -
Page 25: Connecting & Checking Two-Wire Telephones
1. Locate the socket and check that it is clearly labeled as a power fail socket. 2. Connect a telephone to the socket. 3. With power to the Avaya IP Office - Small Office Edition system switched on, make a test call. -
Page 26: Wall Mounting 2000 Series Telephones
Telephone Installation Wall Mounting 2000 Series Telephones Mounting brackets exist which clip onto the base on Avaya IP Office - Small Office Edition telephones. These brackets (two required per telephone) can be used to either raise the desk position of the telephone or for wall mounting. Before wall mounting a telephone, check that the surface is flat, vertical and not subject to movement or vibration. -
Page 27: Wall Mounting 44/4600 & 6400 Series Telephones
For safety instructions and details, refer to the specific instructions for each telephone type (supplied on the CD with the Avaya IP Office - Small Office Edition system). IP Office - Small Office Edition Installation Manual Telephone Installation - Page 27 40DHB0002UKED –... -
Page 28: System Handover
Avaya planning guidelines. Wiring : – Has the Avaya IP Office - Small Office Edition, been fitted with the appropriate functional/protective grounds. – Is the distribution wiring (structured cabling) satisfactory to the required national standards? –... -
Page 29: Safety And Homologation Statements
IEC60950 or UL60950 where applicable. Lithium Batteries A lithium battery is fitted to the real time clock on the Avaya IP Office - Small Office Edition mother boards. WARNING The Lithium battery must only be replaced by Avaya personnel or authorized representatives. -
Page 30: Electromagnetic Interference Information
Page 30 - Electromagnetic Interference Information Safety and Homologation Statements Electromagnetic Interference Information Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 31: Trunk Interface Modules
Support Telephone Numbers For initial help and support, contact your distributor/supplier. The following contact points are for Avaya authorized partners. In the USA only, Avaya provides a toll-tree Customer Helpline 24 hours a day: Name: Avaya Technical Support Organization (TSO) -
Page 32: Regulatory Instructions For Use
Page 32 - Regulatory Instructions for Use Safety and Homologation Statements Regulatory Instructions for Use Any changes or modifications not expressly approved by Avaya ECS Ltd could void the user's authority to operate the equipment. Avaya IP Office - Small Office Edition Operation in Australia... -
Page 33: Avaya Ip Office - Small Office Edition Operation In Eu
Regulatory Instructions for Use - Page 33 Avaya IP Office - Small Office Edition Operation in EU The Avaya IP Office - Small Office Edition product is intended for operation in European Union countries. Where the wireless option has been installed, the product operates on the 2.4GHz frequency band for the above countries apart from France were the products... -
Page 34: Technical Data
This section provides the technical specifications for the Avaya IP Office - Small Office Edition ports. All diagrams are viewed from the front. Note: Throughout the following, Tx = from Avaya IP Office - Small Office Edition and Rx = to Avaya IP Office - Small Office Edition. -
Page 35: Isdn Port - Pri (Rj45)
Technical Data Port Pinouts - Page 35 ISDN Port – PRI (RJ45) On Avaya small Office these are optional ports are available with the PRI/T1 module: Pin No. Description Signal Direction Pin 1 Pin 8 Receive Data (Rx-A) Receive Data (Rx-B) -
Page 36: External Control Port (3.5Mm Stereo Jack Socket)
Page 36 - Port Pinouts Technical Data External Control Port (3.5mm Stereo Jack Socket) Pin No. Description Circuit 1 Circuit 2 0 Volts (Ground/Chassis) Not Connected Not Connected Control Circuit Information Control Circuit 1 Pin 2 and Pin 3, ensure that Pin 2 is at a positive voltage with respect to Pin 3. -
Page 37: Cables
Technical Data Cables - Page 37 Cables This section provides information about the cables that are used with Avaya IP Office - Small Office Edition. Refer to page 34 for port pin out details. All of the following cables are for internal use only. -
Page 38: Dt Line Cord For Structured Cabling
Page 38 - Cables Technical Data DT Line Cord for Structured Cabling SAP Code.:- 700047871 A RJ11 Plug. B RJ45 Plug. C Cable. D 4 meters/13.2ft. Pin Connections RJ11 Pin Number RJ45 Pin Number Caution: Other connections may be present in cables and or structured cabling. For 4450DS modules, this cable can be used to connect the module’s PSU Line socket and the structured cabling. -
Page 39: Pri/Bri Isdn Cable
700213440 Supply: As standard with Avaya IP Office - Small Office Edition systems. Can be used for either PC to Avaya IP Office - Small Office Edition LAN connection or as an ISDN trunk connection as illustrated below. A RJ45 Plug. -
Page 40: Lan Interconnect Cable
Twisted Pair Brown/White This cable is used: When connecting Avaya IP Office - Small Office Edition LAN switch ports directly to a Pins 4,5,7 and 8 are through connected for ease of construction. They are not actually used. Page 40 - Technical Data... -
Page 41: Lan Cable
Brown/White This cable is used: When connecting Avaya IP Office - Small Office Edition hub ports 1 - 7 directly to a PC. When connecting a WAN3 port to an IP403/406 hub port which is not located in the same cabinet as the Avaya IP Office - Small Office Edition. -
Page 42: X.21 Wan Cable
Page 42 - Cables Technical Data X.21 WAN Cable SAP Code:- 700213408 A 37 Way D-Type Plug with UNC 4-40 locking screws. B 15 Way D-Type Plug with M3 locking screws. C Label D 6 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 77 Ω... -
Page 43: Wan Cable
Technical Data Cables - Page 43 V.35 WAN Cable SAP Code:- 700213424 A 37 Way D-Type Plug with UNC 4-40 locking screws. B 34 Way MRAC Plug. C Label D 10 twisted pair screened cable - each core is 7/0.203mm (24 AWG) tinned copper stranded wire, nominal capacitance of 98pF/m, impedance of 80 Ω... -
Page 44: Telephone Converter Cables
Page 44 - Cables Technical Data Telephone Converter Cables The following diagrams show the pin-outs of various Structured Cabling Telephone Converters. The first two telephone converters shown provide the required conversion allowing correct operation of the attached telephone. Each telephone port on the Phone modules acts as a Master socket, thus only Slave Telephone Converters are required. -
Page 45: Port Safety Classification
Technical Data Port Safety Classification - Page 45 Port Safety Classification The Avaya IP Office - Small Office Edition systems have the following ports: • Analog extension ports (with one Power Fail port) • 10/100 BaseT LAN ports • 10/100 WAN port •... -
Page 46: Technical Specifications
Page 46 - Technical Specifications Technical Data Technical Specifications General Dimensions (unboxed) Width: 255mm. (10 inches) Height: 76mm (3inches) Depth: 235mm (9.3inches) Dimensions (boxed) Width: 340mm. (13.4inches) Height: 105mm (4.2 inches) Depth: 305mm ( 12inches) Environmental 0 to +40°C. 95% relative humidity, non-condensing. Weight (unboxed) 1.2Kgs 2.64lbs... -
Page 47: Protocols
Technical Data Technical Specifications - Page 47 Protocols Protocol Information A-Law - - - PCM encoding (mainly used outside N.America) µ-Law - - - PCM encoding (mainly used in N.America and Japan) V.120 - - - A standard Rate Adaption mechanism. V.110 - - - A standard Rate Adaption mechanism. -
Page 48: Snmp Functionality
- Traps supported: warmStart, coldStart, linkDown, LinkUp and authenticationFailure • IETF RFC2737 ENTITY-MIB - Provides architectural representation - Groups supported: entityPhysical and entityGeneral • Avaya IPO-PROD-MIB - Provides device/entity identification OIDs • Avaya IPO-MIB - Provides root OIDs for functional MIBs - Provides system wide notifications for events relating to functional entities. -
Page 49: Trap Generation
Technical Data Technical Specifications - Page 49 Trap Generation RFC1215 Generic SNMP Traps: Trap type Generated warmStart Upon soft reboot. coldStart Upon unexpected reboot such as a power outage. linkDown Upon transition of an interface (PPP or Frame-Relay) from the up operational state into the down operational state. -
Page 50: Castlerock Snmpc 5.1.6C And Earlier
Page 50 - Technical Specifications Technical Data CastleRock SNMPc 5.1.6c and earlier: For MIBs to be used with SNMPc they must first be copied into its mibfiles directory, which is normally C:\Program Files\SNMPc Network Manager\mibfiles. MIBs are installed by selecting Config and MIB Database from the SNMPc menu and then using the Add option and selecting the MIB file from the list presented to load and compile it. -
Page 51: Index
Index - Page 51 Index Analogue Ports..............................6 BRI ......................5 , 7 , 11 , 18 , 32 , 34 , 39 , 45 , 46 Cable ties ..............................14 Digital leased circuit ............................7 Dimensions ............................14 , 46 Dust................................ - Page 52 Avaya Inc. All other trademarks are the property of their respective owners. This document contains propriety information of Avaya and is not to be disclosed or used except in accordance with applicable agreements. Any comments or suggestions regarding this document should be sent to "wgctechpubs@avaya.com".
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