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6
Troubleshooting & FAQ
6.3 - Basic Unit Troubleshooting
Fault
1. Output Capacity LED does
not come on when button is
pushed.
2. Unit has no output dc or ac
input or both.
3. Unit will not charge from
ac outlet.
4. Unit failed function test.
5. Unit emits sparks when
plugged into power source.
6. Unit works then shuts down.
28
Possible Cause
A.
Units cells completely dead.
A.
Units cells completely dead.
B.
AC line cord is damaged or bad.
C.
DC line cord is damaged or bad.
D.
AC circuit breaker has been tripped.
E.
Cables loose or corroded.
A.
AC line cord is damaged or bad.
B.
Is ac line cord fully plugged into unit
and wall outlet.
C.
AC circuit breaker has been tripped.
D.
No ac power at outlet.
A.
Internal failure.
A.
Water or moisture has seeped in
unit
B.
Internal failure.
A.
Unit is overheating.
B.
Cooling fans and vents are obstructed
or inoperable.
Remedy
A.
Plug the unit in to the appropriate ac
power outlet and recharge.
B.
If LEDs still do not illuminate,
Please contact Tesla™ Customer Service
at (302) 324-8910.
A.
Do a function check with digital meter,
see section 3.8.
B.
Do continuity test.
C.
No continuity, check cables for cuts
and replace if needed.
D.
Clean contacts of debris and make
sure connections are tight.
A.
Do a continuity test on the ac line cord
B.
Check if line cord is properly secured.
C.
Check to make sure ac circuit breaker
is placed in the "ON" position.
A.
Please contact Tesla™ Customer Service
at (302) 324-8910.
A.
Move unit to dry warm air and allow to
dry for over 48 hours.
B.
Do Not Use Unit. Please contact
Tesla™ Customer Service at (302)
324-8910.
A.
Move the unit to an area 10°-20°
less ambient temperature.
Clean and clear cooling vents, turn
B.
on unit and inspect if air is fl owing
through unit. If no airfl ow please
contact Tesla™ Customer Service at
(302) 324-8910.
TI5400 GPU-24
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Troubleshooting
