Sony BDP-S6700 Faq page 3

receiver or other device may not be an HDMI repeater and might not pass the signal on to
the TV.
o
An HDMI repeater receives an audio/video signal from one HDMI device and
passes it through to another connected HDMI device. While your device is
supported for use with HDMI repeaters, products from other manufacturers may
not be supported.
7. Power reset the TV and the connected device.
8. Try connecting to a different HDMI port on the TV.
o
If the issue is resolved, try connecting back to the previous HDMI port and check
if picture is available.
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9. Try using a different HDMI cable.
o
To view 1080p (50p/60p) quality picture on the TV from an external device, make
sure to use a High-Speed HDMI cable with the HDMI logo.
10. If possible, try a different device that can output an HDMI video signal using the same
connections.
11. If there's still no picture, perform a factory reset.
o Resetting your TV
Resetting an Android TV™
o
Unable to play a Blu-ray Disc movie.
NOTE: Some Blu-ray Disc® players may display the error Cannot operate this disc or No
Disc Error.
Follow the steps below to troubleshoot if the Blu-ray Disc player cannot read or play a specific
disc.
1. Make sure the disc is playable.
o Make sure the inserted disc is
o
Check if the region code of the Blu-ray disc or DVD disc matches with the region
code of the Blu-ray Disc player or the DVD player.
NOTE: Check these articles below for additional information on the region codes
for:


o
Try playing a different disc, to confirm if the issue is with the disc.
NOTES:

If picture is still not available, proceed to step 11.
Blu-ray disc
DVD disc
When trying different disc, make sure it has similar specifications as the
first disc you have tried.
compatible with the Blu-ray Disc player .