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When a lot of applications are running at the same
time when use the Bluetooth function.
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If the problem persists, try the solution bellow:
1. Restart your devices.
2. Reconnect the Bluetooth connection.
3. If you have the Near Field Communication(NFC) function, use it to reconnect.
NOTE:
For details on operation method, refer to the manual supplied with the product.
If the remaining battery level of your device is low, charge the battery first and then try the
procedure above
Which Bluetooth profiles are supported?
This model supports the following Bluetooth profiles.
Advanced Audio Distribution Profile (A2DP)
Audio Video Remote Control Profile (AVRCP)
Hands-free Profile (HFP)
Headset Profile (HSP)
Why is it important to use the correct
(supplied) USB-cable with my product?
Most Sony products that are supplied with a USB cable are catered to function with your specific
product.
Using a different cable might be the reason why your product isn't functioning optimally. For
example, your audio system or smartphone might freeze, charge less efficiently, or have issues
when transferring data.
Quit apps which you are not using
on the device to reduce the load.
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