Soundcore Strike 1 Frequently Asked Questions

A3811 Soundcore Strike 1
Frequently asked questions

Sound

What should I do if there is no sound when the headset is connected to a computer?
1) Check if the 3.5 mm audio connector is plugged into the computer correctly. If you use the supplied
adapter, make sure the 3.5 mm AUX connectors are plugged into the sound and mic jacks on the
computer correctly.
2) Check if the headset has been selected as the default output device on your computer. This can be
found in your computer's audio settings.
What should I do if the microphone does not work?
1) Make sure the microphone is inserted correctly.
2) Make sure the Mic Mute switch is not turned on.
How can I improve the microphone's performance?
Try to adjust the microphone's position, ideally it should be within 80 mm of your mouth.
What should I do if the other side cannot hear me when using the Discord app?
Try to reset the voice settings on the Discord app via below steps:
Click User Settings-->Voice & Video-->Scroll down and click Reset Voice Settings
Specifications
Why is the microphone waterproof?
The microphone's IPX5 waterproofing resists sweat and saliva to avoid the damage caused by them.
Does the headset support ANC?
No.
What is the Max Volume switch for?
When turned on, the volume is limited to protect children from hearing damage caused by loud
volumes.