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Gilbarco FlexPay NC3L Wide Installation And Maintenance Manual

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FlexPay NC3L
Wide
71A8463279GB
E03 01/09/2018

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Summary of Contents for Gilbarco FlexPay NC3L Wide

  • Page 1 FlexPay NC3L Wide 71A8463279GB E03 01/09/2018...
  • Page 2 Gilbarco Italia S.r.l. shall not be liable for incidental or consequential damages resulting from the improper use of the products, or arising from installation, repair, maintenance by anyone other than authorized personnel, or from usage of non-original spare parts, improper maintenance or alteration, accident, misuse, abuse and neglect.

  • Page 3: N O T Es

    FlexPay NC3L Wide Installation and maintenance N O T E S This equipment complies with the following EU applicable for the purpose of CE marking Low Voltage Directive 2014/35/EU Electromagnetic Compatibility Directive 2014/30/EU RoHS Directive (Restriction of Hazardous Subastances Directive)
  • Page 4 Gilbarco. NOTE Gilbarco declines all responsibility for any damages to property and/or persons due to incorrect installation of equipment, incorrect connections or changes made to the equipment, as well as for damages due to connections with other devices not described in this manual.

  • Page 5: Table Of Contents

    FlexPay NC3L Wide Installation and maintenance T A B L E O F C O N T E N T S C O PY R IG HT ..............II N O T ES ................III R EVISIO N S ..............7 DEFIN IT IO N ........
  • Page 6 FlexPay NC3L Wide Installation and maintenance DEVIC E ST AR T UP ............2 6 MAIN T EN AN C E ............2 9 8.1 . CAR D R EAD E R ............29 8.2 . PR IN T ER Z E BRA K R2 03 ........... 30 8.3 .

  • Page 7: R Evisio N S

    • Terminal overview updated. • Product name changed, and text updated. • “Device power on” chapter changed in “Device startup” Changes brought to the previous edition 02 dated 21/02/2018 • Company name changed from “Gilbarco S.r.l.” to “Gilbarco Italia S.r.l.”.

  • Page 8: Defin It Io N

    FlexPay NC3L Wide Installation and maintenance 1 . D E F I N I T I O N NC3L (NordicCard 3 Landscape) is a payment terminal designed for card payment able to read magnetic, chip and contactless cards, it is mounted directly on fuel dispenser.

  • Page 9: L Ab El L In G

    FlexPay NC3L Wide Installation and maintenance 2 . L A B E L L I N G 1. The unit has an identification plate that contains a label and the information shown below.
  • Page 10 FlexPay NC3L Wide Installation and maintenance 2. The identification plate can be found inside the cabinet in one of the following areas:...

  • Page 11: T Er Min Al O Ver View

    FlexPay NC3L Wide Installation and maintenance 3 . T E R M I N A L O V E R V I E W PART DESCRIPTION LCD 12” display Key / Lock Card rearder/Printer door Contactless antenna Card reader inlet...
  • Page 12 FlexPay NC3L Wide Installation and maintenance PART DESCRIPTION Secure gasket Pumps terminal blocks Cable pass through cover Audio/amplifier module M7PS + M7IF boards Touch interface board Display Backlight module TBSP power connection module Ethernet Switch Heater module Power supply Capacitors...

  • Page 13: Dimen Si O N

    FlexPay NC3L Wide Installation and maintenance 4 . D I M E N S I O N S 4 . 1 . W E I G H T NC3L Wide:………………………………………………………………………………………………..50 kg...

  • Page 14: Un Pac K In G T H E N C 3L

    FlexPay NC3L Wide Installation and maintenance 4 . 2 . U N P A C K I N G T H E N C 3 L 4 . 3 . P L A C E M E N T The placement of NC3L is flexible and requires only little space, since all operative actions are carried out from the front.

  • Page 15: In St Al L At Io N In St R Uc T Io N

    Disconnect all supply lines before starting the installation. Terminals do not have a safety switch, but such shall be installed in the electrical power centre. The terminal shall not be modified without written permission from Gilbarco, otherwise the manufacturer’s product liability will be voided.

  • Page 16: Ins Ta L La T Io N O F N C3 L

    FlexPay NC3L Wide Installation and maintenance 5 . 1 . I N S T A L L A T I O N O F N C 3 L 1. Open the computer head doors, the computer head side and bottom panel, the airing panel and the two side pumps panels.
  • Page 17 FlexPay NC3L Wide Installation and maintenance 3. Mount the small size airing panel fastening the screws. 4. Fasten for half length the four M6 screws on the dispenser computer head thread. If there is not any fixing thread available, fasten the screws with four M6 hexagonal nuts.
  • Page 18 FlexPay NC3L Wide Installation and maintenance Warning Risk of tipping over. High centre of gravity. Some lifts may require two persons. 5. Insert the four screws head in the keyhole shaped holes of NC3L terminal pushing it upward (1) and then moving it toward the column (2).
  • Page 19 FlexPay NC3L Wide Installation and maintenance Warning Risk of crushing / pinch hazard. Open the doors gently. Avoid placing fingers or hands between the doors when they are moving. 7. Open the pinpad/display unit’s doors turning the key (situated inside the reader/printer unit left top) 90°...
  • Page 20 FlexPay NC3L Wide Installation and maintenance 8. Check that the terminal is lined up with the computer head, then tighten up the four screws inside the NC3L terminal. 9. For each terminal side follow this sequence: Insert additional two M6 screws with grower washers and...

  • Page 21: El Ec T R Ic Al In St Al L At Io

    FlexPay NC3L Wide Installation and maintenance 6 . E L E C T R I C A L I N S T A L L A T I O N This manual describes the electrical installation and maintenance of the NC3L.

  • Page 22: P Ow E R Sup P Ly Co N N Ec T Io N

    FlexPay NC3L Wide Installation and maintenance 6 . 1 . P O W E R S U P P L Y C O N N E C T I O N WARNING Power supply wires must have a section ranging between 1 and 2.5mm...

  • Page 23: E T H Er N Et Cab L E C O Nn E C T Io N

    FlexPay NC3L Wide Installation and maintenance 2. Connect the power cable following the relevant diagram. 6 . 2 . E T H E R N E T C A B L E C O N N E C T I O N 1.

  • Page 24: Cab L E R Ou T In G

    FlexPay NC3L Wide Installation and maintenance 6 . 3 . C A B L E R O U T I N G 1. All the external cables need to be passed around the cabinet, from the cable pass through cover, under the cable channel (part #8) and held with the two cable holders.
  • Page 25 FlexPay NC3L Wide Installation and maintenance 4. Use supplied cleaning isopropyl alcohol-soaked cloth to clean the lower part and the corners area of the pump electronic head. 5. Apply the self-adhesive gaskets on four corners (as shown in picture). Remove the protection film from the weather cover and apply it to the lower part of the pump electronic head.

  • Page 26: Devic E St Ar T

    FlexPay NC3L Wide Installation and maintenance 7 . D E V I C E S T A R T U P 1. To power on the NC3-L please follow carefully next steps. Warning Please read “Power-on procedure for temperatures lower than 0°C”...
  • Page 27 FlexPay NC3L Wide Installation and maintenance 3. Insert a new paper roll (please refer to Printer owner manual) into receipt printer. 4. To close correctly the display unit’s door, pull the lever using a long screwdriver as show in the image, keep the lever pulled for next step.
  • Page 28 FlexPay NC3L Wide Installation and maintenance 6. Close and lock the reader/printer unit’s doors (parts #4), turning the keys (parts #3) 90° counter clockwise and closing the keyhole covers.

  • Page 29: Main T En An C

    FlexPay NC3L Wide Installation and maintenance 8 . M A I N T E N A N C E 8 . 1 . C A R D R E A D E R The table below describes the LEDs. COLOUR...
  • Page 30 FlexPay NC3L Wide Installation and maintenance 8 . 2 . P R I N T E R Z E B R A K R 2 0 3 8.2.1. LED diagnostic Blue Feed button: • Press and release will feed, cut, and present a complete page.
  • Page 31 FlexPay NC3L Wide Installation and maintenance • Flashes rapidly — indicates error. Press and hold the Feed button and the number of flashes will reflect the status-code.  Presenter jam, paper cannot be ejected / retracted  Cutter cannot return to home position ...
  • Page 32 FlexPay NC3L Wide Installation and maintenance 8.2.2. Clearing Paper Jams: Should a paper jam occur, follow the procedure below: 1. Open the print head by pressing the green release lever toward the rear of the printer. 2. Lift the print head.
  • Page 33 FlexPay NC3L Wide Installation and maintenance 8.2.3. Insert new paper roll 1. Turn the new paper roll as shown in Figure 18. The paper should be inserted into the printer with the temperature-sensitive side up. 2. Tear off a full turn of the paper from the new paper roll.

  • Page 34: M7 P La Tf Or M

    FlexPay NC3L Wide Installation and maintenance 8 . 3 . M 7 P L A T F O R M The M7 platform consists of a display module, a safe card reader (for magnetic and chip cards) and a safe keypad module;...
  • Page 35 WARNING: on this board a lithium-ion battery 1/2AA 3.6 V type SAFT LS14250 is mounted on a removable support; when the battery is exhausted, contact Gilbarco Italia S.r.l. to obtain the original spare part. The part number code is 49-000-012 BAT _ LITH 1/2AA 3.6V type SAFT LS14250.
  • Page 36 FlexPay NC3L Wide Installation and maintenance 8.3.2. Keypad module (UPM) The UPM is a secure keypad module. The table below describes the LEDs diagnostic. COLOUR STATUS DESCRIPTION Net connected Orange Net disconnected Communication isn’t present. Off / On Blinking Display is connected to UPM and the unit is activated.

  • Page 37: Cl E An In G Ex T Er Na L

    FlexPay NC3L Wide Installation and maintenance 8 . 4 . C L E A N I N G E X T E R N A L Clean the painted surfaces with warm water and a mild detergent. Never use a dry rag due to the risk of static electricity formation.

  • Page 38: Ab Ou T Ba T T Er Ie S

    FlexPay NC3L Wide Installation and maintenance 8 . 5 . A B O U T B A T T E R I E S This equipment contains batteries and/or non-rechargeable batteries. Such batteries shall be replaced and disposed only by trained personnel certificated by Gilbarco.

  • Page 39: Po Wer -O N Pr O Cedur E F O R T Emper At Ur Es L O We R T Han

    FlexPay NC3L Wide Installation and maintenance 9 . P O W E R - O N P R O C E D U R E F O R T E M P E R A T U R E S L O W E R T H A N 0 ° C 1.
  • Page 40 FlexPay NC3L Wide Installation and maintenance...
  • Page 41  2018 Gilbarco Italia S.r.l. Via de’ Cattani, 220/G 50145 Firenze, Italia Tel. (+39) 055-30941 • Fax (+39) 055-318603 http://www.gilbarco.it...

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