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Customer service
en
4Customer service
O ur after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the appliance door. To save time,
you can make a note of the number of your appliance
and the telephone number of the after-sales service in
the space below, should it be required.
E no.
After-sales service O
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
CN
400 889 9999
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
This appliance corresponds to the standards EN
55011 and CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
Manufacturer information:
Manufacturer: BSH Home Appliances (China) Co., Ltd.
Address: 20/21 / F, Zhongnan International Building,
129 Zhongshan Road, Nanjing
Standards conform to:
GB 4706.1-2005 Safety of household and similar
■
electrical appliances: General requirements
GB 4706.21-2008 Safety of household and similar
■
electrical appliances - Particular requirements for
microwave ovens, including combined microwave
ovens
GB 4706.22-2008 Safety of household and similar
■
electrical appliances - Particular requirements for
stationed stoves, stoves, ovens and similar
appliances
GB19606-2004 Noise limits for household and
■
similar electrical appliances
32
FD no.
Technical specifications
Power supply
Max. total connected load
Noise level
Microwave output power
Microwave input power
Microwave frequency
Max. steam output power
Max. grill output power
220 V ∼, 50 Hz
3000 W
49db
1000 W (IEC 60705)
1200 W
2450 MHz
2700 W
2000 W
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