Troubleshooting - Yamaha PM1D Manager V2 Owner's Manual

Troubleshooting

Cannot control the console/engine via USB
• Have you installed the Yamaha USB MIDI driver (see
page 22)?
• Is the USB cable connected correctly (see page 11)?
• Have you correctly set the Communication Port in
the Option menu of PM1D Manager?
Cannot install the Yamaha USB MIDI Driver
• Is the USB cable connected correctly (see page 11)?
Try disconnecting the USB cable, and then recon-
necting it.
• Is USB enabled?
When the console/engine is connected to your PC for
the first time, if the Add New Hardware Wizard
doesn't appear, it may be because your PC's USB
controller is disabled. To check this, open the System
control panel, click the Device Manager tab, and
check for any crosses (x) or exclamation marks (!)
next to the "Universal Serial Bus controllers" and
"USB Root Hub" items. If these items do have these
marks next to them, your USB controller is disabled.
For information on enabling your USB controller,
refer to your PC's documentation.
• If for some reason installation of the Yamaha USB
Driver fails, the CS1D/DSP1D may be registered as
an unknown device and you may not be able to rein-
stall the driver until the unknown device is deleted.
In this case, open the System control panel, click the
Device Manager tab, and select the "View devices by
connection" option. If an item called "Other devices"
appears in the list, click it. If there's an item called
"Unknown device," select it and then click the
Remove button. Disconnect the USB cable, then
reconnect it, and now try installing the driver again.
Improving performance
• If your PC seems unresponsive, make sure it satisfies
the system requirements (see page 3).
• Quit any other applications that you are not using.
Cannot suspend or resume your PC
• Suspend will not work if there are any MIDI applica-
tions open.
• Windows 2000: Depending on the USB controller,
etc., on some systems, suspend and resume may not
work properly. If the console/engine stops respond-
ing, try disconnecting and reconnecting the USB
cable.
Cannot communicate with the PM1D system
• Turn off power conservation settings on your com-
puter (e.g., suspend, sleep, standby, hibernate). If
power conservation is enabled, communication may
be impossible or the connection may fail during
operation.
USB MIDI Driver
23