Ultimate Ears MEGABOOM Faq

How do I charge my Ultimate Ears speaker?
To recharge your Ultimate Ears speaker, plug the included charging cable into the micro-USB
port located inside the weather door. Use the included power supply and USB cable for
quickest recharge. Never charge your speaker if the micro-USB port, charging cable or
connectors are wet, dirty or damaged. If you've used your speaker in a swimming pool or the
ocean, we highly recommend that you thoroughly rinse your speaker with fresh water after
using it. Once clean, allow the speaker to air dry completely before charging it. While the
speaker is waterproof, the chemicals and salt in your pool or the ocean can damage the
waterproof seals over time if not rinsed off after use. The micro-USB charging cable included
with your speaker is not waterproof. Always charge your speaker with a clean, dry micro-USB
connector. If you think your cable or connector has been compromised in any way by water or
other contaminants, do not use it to charge your speaker. Contact us for a replacement cable.
Do I need to clean my Ultimate Ears Speaker after using it in or around water?
While we encourage you to take your Ultimate Ears Speaker wherever the party goes, we also
want it to look great and last as long as possible. We highly recommend that you thoroughly
rinse your Ultimate Ears Speaker with fresh water after using it in a swimming pool or the
ocean. Once clean, allow the speaker to air dry completely before charging it. While the
speaker is waterproof, the chemicals and salt in your pool or the ocean can damage the
waterproof seals over time if not rinsed off after use. The micro-USB charging cable included
with your Ultimate Ears Speaker is not waterproof. Never charge your Ultimate Ears Speaker if
the micro-USB port, charging cable or connectors are wet, dirty or damaged. Always charge
your speaker with a clean, dry micro-USB connector. If you think your cable or connector has
been compromised in any way by water or other contaminants, do not use it to charge your
speaker. Contact us for a replacement cable.
My MEGABOOM no longer charges, how do I fix it?
Your MEGABOOM can sometimes get into a state where it doesn't charge. To get your MEGABOOM
back to a normal charging state, do the following:
1. Connect your speaker to the charger and leave it connected for a few seconds.
2. If the charge LED fails to pulse continuously, disconnect the cable from your speaker, then
reconnect it, and leave it connected for a few seconds.
3. Repeat steps 1 and 2 until your speaker gets to a normal charge cycle - the LED should continue
to pulse. (This could take up to 25-30 times.)
4. Once your speaker gets to a point where it charges normally, continue to charge it until the
battery is at 100%.