Table of Contents
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Installation Guide
Error messages
Tray not present
Probable causes
•
•
•
Suggested actions
1.
2.
3.
Tray offline
Probable causes
•
•
•
Suggested actions
1.
2.
3.
34
There is a board failure in the tray or GC.
The tray cable is bad or not connected between the GC and tray.
There is a cable failure in the GC.
Make sure that the tray cable connection is secure.
Replace the tray cable.
If the error remains, obtain HP service.
There is a board failure in the tray or GC.
The tray cable is bad or not connected.
There is a cable failure in the GC.
Make sure that the tray to GC cable connection is secure.
Replace the tray cable.
If the error remains, obtain HP service.
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