Remote Control Troubleshooting
Issue
The remote control will not
work
The remote control will not
adjust TV Volume.
Channel Up and Down
buttons will not work.
Internet Connection Troubleshooting
Issue
I forgot my secure access
code.
Wireless Connection Issues
Ethernet (Wired)
Connection Issues
Media Viewer Troubleshooting
Issue
USB device is not recognized.
Version 10/29/2010
Solution
•
Point the remote control directly at the remote sensor on your TV.
•
Remove any obstacles between the remote control and the remote sensor .
•
Replace dead batteries with new ones.
•
Check the Advanced Audio menu located in the HDTV Settings App. Audio
control must be set to TV.
•
In the HDTV Settings App, select Tuner, then Auto Channel Scan. This must
be performed before attempting to change channels.
Solution
•
Refer to the user manual for your wireless router or contact the manufacturer of
either your router or your Internet Service Provider if they provided the router for
you.
•
Refer to the user manual for your wireless router or contact the manufacturer of
either your router or your Internet Service Provider if they provided the router for
you.
•
Make sure the Internet connection is setup correctly.
Connection
on page 42,
•
Test the Internet connection to make sure it is working.
Connection
on page 42,
•
Disable MAC address filtering in your wireless router.
•
Update your wireless router or device with the latest software available from the
manufacturer's website.
•
Use the correct password and or passphrase to connect to a secured network.
•
Check the network connectivity with other devices (such as a laptop or desktop
computer). If these devices also cannot connect, please reference your wireless
device's User Manual for further configuration assistance.
•
Try a wired (Ethernet) cable directly from your broadband modem's output
A wired connection may deliver a more consistent
connection.
connection depending on the conditions in your home environment.
•
Insure that the Ethernet cable is securely inserted into your access point and
the back of the television.
•
Make sure the Internet connection is setup correctly.
for detailed information.
on page 42,
•
Test the Internet connection to make sure it is working.
Connection
on page 42, for
•
Check network connectivity with other devices (such as computer).
•
Once an active Ethernet cable is plugged into your HDTV, you will see both
green and amber link lights.
•
If you require further assistance, please contact your Internet Service Provider.
Solution
•
Make sure the device is correctly inserted.
53
www.VIZIO.com
VIZIO E422VA User Manual
for detailed information.
for detailed information.
detailed information.
See Wireless
See Wireless
See Wired Connection
See Wired