Doro PhoneEasy 338gsm Manual page 28

Common.Questions.and.Answers
Following are some of the most common questions that have
been asked about Doro Mobile Phones .
Q – Why hasn't the mobile phone been supplied with a SIM
card?
A – Many people already have a mobile phone and wish to
transfer their card over to the new phone . This has the
advantage of keeping the same telephone number and if the
card is subscribed to a Pay-as-you-go service then you also
benefit from being able to carry over any credit that has been
paid the card .
Q – Where can I get a SIM card from?
A – Any high street mobile phone shop will be able to provide you
with a SIM card . Some of the major supermarket chains also
provide mobile phone services and can supply a SIM card .
A useful tip when choosing a SIM card / service provider
however is to make sure that you have adequate signal
coverage at home .
Q – Why doesn't the Doro mobile phone have a telephone
number?
A – The telephone number is supplied by the service provider and
will be registered onto the SIM card .
Q – Can I use the SIM card from my old mobile phone?
A – Yes as long as the SIM card is less than three years old you
can transfer the card over . Some old SIM cards however are
not compatible with the Doro mobile phone as they are from
an earlier generation of SIM card design .
Q – Can I use a SIM card from any mobile phone company?
A – Yes . The Doro mobile phone is what is termed as an open
SIM card phone and so it is not restricted to any particular
service provider or mobile phone company .
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