TROUBLESHOOTING
CAPACITY
Your Schwan drinking water system is designed to deliver one
cup (170ml) per minute of hot water at between 80 –90 de-
grees Celsius
A temporary drop in water temperature may be experienced if
this capacity is over drawn.
STATUS ICON NOT LIT
Check that your Schwan is correctly connected to the pow-
er supply
Check that the power supply is live.
WATER IS NOT HOT
Check your Schwan is plugged in and the power supply is
live.
Check that the Status Icon situated on the front of the boiler
tank is glowing "Green".
Increase thermostat setting as described in
"TEMPERATURE
ADJUSTMENT"on the previous page of
this user guide.
Element thermal cut-out may have tripped. Unplug the boil-
er tank, turn thermostat to" MIN". Run hot tap for 5min. Al-
low boiler to cool for 1/2 hr. before restarting
HOT WATER OR STEAM IS SPURTING OUT OF THE
DISPENSER.
Decrease thermostat setting as described in
"TEMPERATURE
ADJUSTMENT"on the previous page of
this user guide.
Make sure silicone hot outlet tube is not blocked, kinked, or
sagging.
Expansion tank may be full. Run hot water for 30 seconds
and allow unit to reheat.
If water flow is slow, the filter maybe blocked. Replace filter
as per
"SCHWAN FILTER CHANGE INSTRUCTIONS"
the previous page of this user guide.
HOT WATER DELAY IS LONGER THAN 5 SECONDS
AFTER TAP IS TURNED ON.
Check that the water supply fully open.
Check that the filter is fully tightened into the filter head.
Filter may be blocked. Replace filter as per
FILTER CHANGE INSTRUCTIONS"
on the previous page
of this user guide.
PLEASE NOTE:
As your Schwan appliance is always full of hot water,
we recommend a drained drip tray should be used in those applications
where any leakage could cause property damage.
WARRANTY PERIOD:
two years. For commercial installations, (maximum 8 staff), the Warranty pe-
riod is for one year.
Please keep all Purchase and Plumber's installation Invoices as verifi-
cation of Warranty commencement date. The Warranty will be for 24
months (residential) or 12 months (commercial) from date of installation. If
you are unable to provide proof of installation date, then the Warranty will be
for 25 months (residential) or 13 months (commercial) from date of purchase.
WARRANTY COVERAGE:
labour Repair or Replacement Warranty. Repair or Replacement will be at
Schwan's discretion, and must be carried out by an authorised Schwan Ser-
vice Agent. The Warranty covers defects in materials and manufacturing on-
ly, and repairs will normally be carried out in your home or commercial prem-
ise free of charge during the warranty period.
However, in areas more than 25 km from an authorised Schwan Service
Agent, you may be charged for some travel and associated costs.
Alternatively, Schwan may require you to return your unit to Schwan so that
Schwan can provide you with a replacement unit free of charge. In this case,
Schwan will pay the necessary freight charges, and you will need to take re-
sponsibility for the removal of the faulty unit, and installation of the replace-
ment unit.
Any product replaced or repaired under this Warranty will be covered by the
remaining portion of the original product's Warranty period, or 6 months,
whichever is the greater.
WARRANTY EXCLUSIONS:
ration, or malfunction resulting from accident, misuse, neglect, abuse, unau-
thorised modification, fire, water, lightning or other acts of nature, incorrect
installation, poor water quality, repair or attempted repair by anyone other
than an authorised Schwan Service Agent, or external causes such as elec-
tric power fluctuation or failure.
Filter cartridges are not covered by this Warranty, as these are a consumable
item, and water conditions and usage vary, which can affect the effective life
of the filter.
LEGISLATION:
Nothing in this Warranty overrides Schwan's responsibilities
on
under the Consumer Guarantees Act for residential installations. The owner
agrees that the Consumer Guarantees Act does not apply to commercial in-
stallations.
IN THE EVENT OF A MALFUNCTION, PLEASE CONTACT MERQUIP ON
0800 636 0 636 OR EMAIL
"SCHWAN
MODEL: SC60
SERIAL NUMBER:
WARRANTY
For residential installations, the Warranty period is for
Schwan provides a comprehensive parts and
This Warranty does not cover damage, deterio-
Schwanservice@merquip.co.nz
SCHWAN SC60 USER GUIDE
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