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TROUBLESHOOTING
Problem
Possible Cause
Solution
STATUS ICON
Power supply is not
Check your Schwan
NOT LIT.
connected or is
is plugged in and the
dead.
power supply is live.
WATER IS
Power supply is not
Check your Schwan
NOT HOT
connected or is
is plugged in and the
dead.
power supply is live.
Thermostat set in-
Turn thermostat
correctly
clockwise until sta-
tus icon glows red.
Retest in 5 minutes.
Element thermal
Unplug the boiler
cut out has tripped
tank, turn thermostat
to" MIN". Run hot
tap for 5min. Allow
boiler to cool for 1/2
hr. before restarting
HOT WATER
Thermostat set in-
Turn thermostat anti
OR STEAM IS
correctly
clockwise slightly to
SPURTING
decrease water tem-
OUT OF THE
perature
DISPENSER.
Clear silicone tube
Make sure silicone
blockage or sag-
tube is not blocked,
ging trapping
kinked, or sagging.
steam or hot water.
WATER
An initial delay of 3-4 seconds is normal
FLOW DOES
due to the efficient "drip—free" feature of
NOT START
your Schwan drinking water system.
STRAIGHT
AWAY
Water supply off or
Check water supply
is blocked.
valve is fully open.
Filter cartridge is
Remove and refit
not fully inserted
filter, and tighten
into filter head.
completely.
Filter cartridge is
Replace filter
blocked.
WARRANTY
PLEASE NOTE:
As your Schwan appliance is always full of hot water,
we recommend a drained drip tray should be used in those applications
where any leakage could cause property damage. Schwan will not be
held responsible for consequential damage from units not installed on a
drained drip tray.
WARRANTY PERIOD:
For residential installations, the Warranty period is for
two years. For commercial installations, (maximum 8 staff), the Warranty pe-
riod is for one year.
Please keep all Purchase and Plumber's installation Invoices as verifi-
cation of Warranty commencement date. The Warranty will be for 24
months (residential) or 12 months (commercial) from date of installation. If
you are unable to provide proof of installation date, then the Warranty will be
for 25 months (residential) or 13 months (commercial) from date of purchase.
WARRANTY COVERAGE:
Schwan provides a comprehensive parts and
labour Repair or Replacement Warranty. Repair or Replacement will be at
Schwan's discretion, and must be carried out by an authorised Schwan Ser-
vice Agent. The Warranty covers defects in materials and manufacturing on-
ly, and repairs will normally be carried out in your home or commercial prem-
ise free of charge during the warranty period.
However, in areas more than 25 km from an authorised Schwan Service
Agent, you may be charged for some travel and associated costs.
Alternatively, Schwan may require you to return your unit to Schwan so that
Schwan can provide you with a replacement unit free of charge. In this case,
Schwan will pay the necessary freight charges, and you will need to take re-
sponsibility for the removal of the faulty unit, and installation of the replace-
ment unit.
Any product replaced or repaired under this Warranty will be covered by the
remaining portion of the original product's Warranty period, or 6 months,
whichever is the greater.
WARRANTY EXCLUSIONS:
This Warranty does not cover damage, deterio-
ration, or malfunction resulting from accident, misuse, neglect, abuse, unau-
thorised modification, fire, water, lightning or other acts of nature, incorrect
installation, poor water quality, repair or attempted repair by anyone other
than an authorised Schwan Service Agent, or external causes such as elec-
tric power fluctuation or failure.
Filter cartridges are not covered by this Warranty, as these are a consumable
item, and water conditions and usage vary, which can affect the effective life
of the filter.
LEGISLATION:
Nothing in this Warranty overrides Schwan's responsibilities
under the Consumer Guarantees Act.
IN THE EVENT OF A MALFUNCTION, PLEASE CONTACT MERQUIP ON
0800 636 0 636 OR EMAIL
Schwanservice@merquip.co.nz
MODEL: SC60
SERIAL NUMBER:
To register your Schwan SC60 on line please visit :
www.schwan.co.nz
SCHWAN SC60 USER GUIDE

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Do you have a question about the SC60 and is the answer not in the manual?

Questions and answers

colin fraser bott
May 8, 2025

how to find out why the cold water is now verry slow at coming out

1 comments:
Mr. Anderson
May 19, 2025

A possible cause for cold water coming out very slowly from a Schwan SC60 is a blocked filter. The solution is to replace the filter as per the “SCHWAN MODEL: SC60 FILTER CHANGE INSTRUCTIONS.”

This answer is automatically generated

Summary of Contents for Schwan SC60

  • Page 1 1/2 hr. before restarting Alternatively, Schwan may require you to return your unit to Schwan so that Schwan can provide you with a replacement unit free of charge. In this case, HOT WATER Thermostat set in-...
  • Page 2 DANGER BOILING WATER Thank you for purchasing a SCHWAN SC60 filtered hot and cold drinking wa- BOILING FILTERED WATER ter system. We are sure you will be thrilled with your new appliance, and will Your Schwan drinking water dispenser features a USE THIS APPLIANCE WITH CARE enjoy the convenience it affords many times a day.

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