Preventice Solutions BodyGuardian MINI PLUS Patient Instruction Manual page 24

TROUBLESHOOTING
24
When switching monitors, the phone displays
PREPARING MONITOR for an extended time
CAUSE
This occurs when there is a large amount of collected data on the monitor that is
currently being downloaded to the phone.
RESOLUTION
Wait for the phone to finish downloading.
1. Keep the phone within 3 feet of both monitors to allow the downloading
process to complete.
2. Once the phone has finished downloading, the status on the phone will
change to Monitoring. This may only take a few minutes, but could take
up to an hour, depending on the amount of data to be downloaded from the
monitor to the phone.