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99/11-19-106E/S.LAT.GEN.VAC.UC 4/25/00 3:40 PM Page 8
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Cleaner won't start
Not plugged
Poor dirt pick up
1. Full or clogged dust bag
2. Clogged airflow passages
3. Dirty motor safety filter
4. Open suction control
5. Hole in hose
6. Canister cover open
Cleaner starts
Loss of electrical connections
but cuts off
Dust bag full
1. Full or clogged dust bag
indicator glows
2. Dirty motor safety filter
3. Blocked airflow passage
Cord won't rewind
1. Dirty power cord
2. Cord jammed
7
Service, if necessary, must be performed by Household Products, Inc. or Authorized Household
Appliance Service Center. The Service Center nearest you can be found in the yellow pages of
POSSIBLE SOLUTION
your phone book under "Appliances – Small."
If mailing or shipping your unit, pack it carefully in a sturdy carton with enough packing material
Plug in firmly, press
to prevent damage. Include a note describing the problem to our Service Center and be sure to
On/Off switch/pedal.
give your return address. We also suggest that you insure the package for your protection.
ONE-YEAR WARRANTY
1. Clean dust bag.
Household Products, Inc. warrants this product against any defects that are due to faulty material
or workmanship for a one-year period after the original date of consumer purchase. This warranty
2. Clean airflow passages.
does not include damage to the product resulting from accident or misuse, or repairs performed
by non-authorized repair shops. If the product should become defective within the warranty
3. Clean filter.
period, we will repair it or elect to replace it free of charge. To honor this warranty, the product
4. Adjust control.
with the corresponding registration card and/or receipt/proof of purchase are required. This
warranty gives you specific legal rights and you may also have other rights which vary from state
5. Replace hose.
to state or province to province. For answers to any questions, contact your nearest Household
Products, Inc. or Authorized Household Appliance Service Center.
6. Close and latch hood.
For the nearest service center, please see the appropriate address below.
Check electrical
connection and plug in.
ARGENTINA
Avenida Maipu 3850
1636 Olivos, Buenos Aires
1. Clean dust bag.
Tel.: 0-800-8-1221
2. Clean filter.
COLOMBIA
Carrera 38 No. 166-64
3. Clear blockage.
Santa Fe de Bogota
Tel.: 571-677-7496
COSTA RICA
1. Clean the power cord.
Calle 20 entre Avenida 1 y 3
San José
2. Pull out cord and
Tel.: 506-221-6100
rewind.
CHILE
Agustinas 2718
Santiago
Tel.: 562-687-1700
ECUADOR
Manuel Larrea 726 y Bogota
Quito
Tel.: 593-256-8551
EL SALVADOR
27 Calle Poniente y 25 Ave.
Norte No. 1510
San Salvador
Tel.: 503-226-0022
GUATEMALA
6 Ave. 12-27 Zona 9
Ciudad de Guatemala
Tel.: 502-232-5705
MÉXICO
Lázaro Cárdenas #18
Col. Obrera
Delegación Cuatémoc
06800 México, D.F.
Tel.: 91-800-50-833
588-93-77
NEED HELP?
• VERACRUZ
• VILLAHERMOSA
Prolongación Días Mirón #4280
Av. Constitución #516-A
(entre Violetas y Magnolias)
86000 Villahermosa, Tabasco
Col. Remes
Tel.: (91-93) 12-51-11
91920 Veracruz, Ver.
• MONTERREY
Tel.: (91-29) 21-70-16
Av. Fco. I. Madero Pte. 1820-AA
• PUEBLA
Zona Centro
17 Norte #205
64000. Monterrey, N.L.
72000 Puebla, Pue
Tel.: (91-83) 72-14-76
Tel.: (91-22) 46-37-26
• CULIACÁN
• TORREÓN
Av. Nicolás Bravo #1063
Blvd. Independencia 95 Pte.
80000 Culiacén, Sin.
27000 Torreón, Coal
Tel.: (91-57) 12-42-10
Tel.: (91-17) 16-52-65
PANAMA
• MÉRIDA
Via Brazil y Ave.
Calle 63 #459-A
Samuel Lewis #31
(entre 50 y 52)
Ciudad de Panama
97000 Mérida, Yuc.
Tel.: 507-264-2243
Tel.: (91-99) 23-54-90
PERU
• COATZACOALCOS
Calle Omega 225-231
Corregidora #406
Parque Industrial Caltao 1
96400 Coatzacoalcos, Ver.
Lima
Tel.: (91-92) 12-13-80
Tel.: 511-451-9505
• GUADALAJARA
PUERTO RICO
Av. Vallarta #4901-A
Calle C#14
Col. Prados Vallarta
Rexco Industrial Park
45020 Zapopan, Jal.
Caparra Heights Station
Tel.: (91-36) 73-28-15
San Juan, P.R. 00334
• QUARÉTARO
Tel.: 1-800-347-5117
Av. Madero 139, Pte.
VENEZUELA
76000 Querétaro, Qro.
Edif. Xerox, Piso 6
Tel.: (91-42) 14-16-60
Av. Libertador, Urb. Bello Campo
• SAN LUÍS POTOSÍ
Caracas
Pedro Moreno #100
Tel.: 582-267-0590
Col. Centro
78000 San Luís Potosí, S.L.P.
Tel.: (91-48) 14-25-67
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