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General Information
Service Availability
STANLEY Access Technologies LLC products are distributed through a nationwide network of STANLEY-
owned branch locations and authorized distributors that specialize in Sales, Installation and Service of
automatic door systems. Our Service programs offer ongoing support such as regularly scheduled
preventive maintenance, or if required, emergency service 24 hours a day, 365 days a year. No matter
where you are located, our technicians are only a phone call away. Should you need service on your door
system our customer support hotline is available 24/7 at 888-DOOR-444.
Limited Warranty
STANLEY Access Technologies LLC warrants the installed door system against failure due to
manufacture of substandard material or workmanship for one year beginning on the completed date of
installation. Please review your Certificate of Warranty Agreement for your full Warranty.
Compliance with Industry Standards
Your door system was designed to comply with the latest revision of the operating and safety standards
as prescribed by ANSI/BHMA A156.10 and A156.19 and UL325 requirements. It is important that:
•
Your door system be maintained in compliance with the standards and codes of the industry.
•
Proper decals and labels be applied and maintained on your doors as applicable. If decals have
been removed or cannot be read, request that the labels be replaced when calling for service.
•
Safety devices are checked by a trained technician annually and each time a door is serviced.
Contact Information
STANLEY Access Technologies
65 Scott Swamp Road
Farmington, CT
www.stanleyaccess.com
Toll Free: 800 7 ACCESS (1 800 722-2377)
Service: 888-DOOR-444
Toll-Free Customer Support: 800-7-ACCESS
Telephone: (860) 677-2861
Fax: (877) 339-7923
Service: 888-DOOR-444
Pg. 3
203917 Rev. D
11/2019
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