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The Xperia™ Ear doesn't respond to
my voice
•
If the Xperia™ Ear has trouble recognising the first words of your voice commands,
wait a moment after the tone before you start speaking.
•
Make sure that your device is connected to a mobile or wireless network.
•
Make sure that STAMINA mode is turned off on your device. To save battery
power, STAMINA mode may disable the connection between the device and your
Xperia™ Ear.
•
Make sure that the Google app is enabled on your device.
•
Make sure that Bluetooth headset is turned off in the voice recognition settings on
your device.
I cannot power on the Xperia™ Ear
Xperia™ Ear is turned on automatically when you remove it from the charging
case.
•
Make sure that the Xperia™ Ear is charged before you start using it.
To charge your Xperia™ Ear
1
Open the charging case by pushing its lid forward with your thumb.
2
Put your Xperia™ Ear into the charging case and close the lid. While the
Xperia™ Ear's battery is charging, the LED indicator on the lid changes from
red to orange. The LED indicator changes to green when you reach 80%
battery power.
When you put your Xperia™ Ear into the charging case, the LED at the base of the case
blinks three times in a colour based on the battery level. A fully charged case can be used
to charge your Xperia™ Ear up to three times without connecting it to a power outlet or a
computer.
Enable the Battery Care function to maximise the battery lifespan. You can find Battery
Care in the Settings menu of the Xperia™ Ear application.
•
Make sure that there is a Bluetooth® connection to your device.
•
Restart your Xperia™ Ear.
To restart your Xperia™ Ear
•
Press and hold down the Assistant/Call key for 10 seconds.
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