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The touchpad doesn't respond
•
When sliding your finger along the touchpad, make sure that you move your finger
firmly and not too quickly. Do not swipe as you would on a touchscreen.
To slide your finger on the touchpad
•
Slide your finger firmly up or down on the touchpad, then release it.
•
Make sure that you don't tap the touchpad too quickly or too slowly, especially
when you double-tap or triple-tap. Try to make each tap more distinct than you
would on a touchscreen.
The Xperia Ear Duo doesn't work
If your Xperia Ear Duo doesn't work, try these actions one after the other. Verify
after each action whether the problem was solved before trying the next one.
•
Turn off the main units by placing them into the charging case. Then turn the main
units back on by removing them from the charging case. The device turns off
automatically when 15 to 30 minutes pass after the Bluetooth connection drops.
•
Check if your device is charged.
•
Restart your Xperia Ear Duo.
To restart your Xperia Ear Duo
1
Using two fingers, touch and hold the touchpad of the main unit (R) for 10
seconds. Make sure to place your fingers on either side of the SONY logo, as
shown in the illustration.
2
The LED indicator of the main unit flashes twice in white. The main unit
restarts and makes a start-up sound.
3
Repeat the procedure with the main unit (L).
3
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