Limited Manufacturer's Warranty; Customer Care - Tuff stuff TRAILHEAD Manual

What is covered
Tuff Stuff Overland warrants to the original purchaser that its products are free from manufacturer defects in
material and workmanship, for the term described, except as qualified below.
What is not covered
Tuff Stuff Overland is not be responsible for the natural breakdown of materials that occurs with extended
use (e.g., Ultra Violet (UV) light damage on tents, extensive use of zippers), or defects caused by accident,
abuse, alteration, animal attack, storm damage, misuse or improper care.
THERE ARE NO OTHER EXPRESS WARRANTIES BEYOND THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT
SHALL Tuff Stuff Overland BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
What Tuff Stuff Overland will do.
If after inspection we find that a product failed due to a manufacturing or material defect, we will repair or
replace the product, at our option, without charge.
How to obtain warranty service
Return the product, freight prepaid, to Tuff Stuff Overland; or, contact Tuff Stuff Overland Customer Care
Department for return authorization: toll free 866-220-0171.Warranty shipments without return authorization
cannot be accepted and will be returned at the customers expense. Please provide the RA# on all products.
How state law relates to this warranty
This warranty gives you specific legal rights. You may have other rights that vary from state to state.
Warranty term
Limited 12 Month warranty applies to all tent components including base, aluminum poles, ladder, fabric
and seams.

CUSTOMER CARE

Email:
Support@tuffstuff4x4.com
Telephone:
1-866-220-0171 Monday - Friday 8:30 - 5:00pm California Time
Tuff Stuff USA Headquarters: 2205 South Wright St, Santa Ana California USA
Limited Manufacturers Warranty