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Related Manuals for StarLeaf Phone 2120
Summary of Contents for StarLeaf Phone 2120
- Page 1 Personal Telepresence User Guide 22 August 2018...
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Page 2: Table Of Contents
Contents Introducing the touchscreen controller Out-of-hours power saving for touchscreen controllers The home screen Forwarding calls and Do not disturb Making a call Dialing a number Dialing a favorite Redialing a recent call Searching in the company directory Dialing addresses that include letters or symbols Who can you call? Using in-call features When you are in an audio call... - Page 3 Default settings for a guest Customizing your touchscreen controller Choosing a ringtone Sorting your contacts Sorting your company directory Using a headset with the StarLeaf Phone Legal information Third party software acknowledgments Disclaimers and notices Personal Telepresence, 22 August 2018...
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Page 4: Introducing The Touchscreen Controller
Introducing the touchscreen controller StarLeaf Personal Telepresence systems are provided with a touchscreen controller: the StarLeaf Phone 2120. You use the StarLeaf touchscreen controller as the means for making and controlling video calls with Personal Telepresence. Through the touchscreen controller you can access the directory and contacts. You can use the touchscreen controller to create ad hoc conferences, and to add and remove participants. -
Page 5: Out-Of-Hours Power Saving For Touchscreen Controllers
If you have a Personal Telepresence 3020 system, press to listen through the loudspeakers of the monitor and also to use the microphone inside the StarLeaf Monitor. Press to display the home screen of the touchscreen controller from any Home screen in the interface. -
Page 6: The Home Screen
Anyone who has you as one of their favorites, can see that you are busy because your name is displayed on their StarLeaf device with a 'busy' icon. To forward calls to voice mail or to another phone number, move the call acceptance... - Page 7 Note: Connection from your StarLeaf endpoints to the public telephone network is an optional extra. For more information, contact your StarLeaf representative. Note: If there is a mobile number for you in the StarLeaf system, you see a third option: forward to my mobile.
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Page 8: Making A Call
Note: You might have been given a prefix to use when you want to dial out onto the public telephone network. For example, in some companies you are told to "dial 9 for an outside line". Connection from your StarLeaf endpoints to the public telephone network is an optional extra. For more information, contact your StarLeaf representative. -
Page 9: Searching In The Company Directory
Making a call Searching in the company directory Some companies have a lot of entries in the directory. In this case, you might find it easier to use the search facility. To do so: 1. From the home screen, go to contacts >... - Page 10 StarLeaf endpoint; just dial their email address from your StarLeaf hardware video endpoint or from the StarLeaf app anyone else. If someone has not got a StarLeaf endpoint, you can still have a video call with them. There are two ways of doing this:...
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Page 11: Using In-Call Features
Using in-call features Using in-call features When you are in an audio call When you are in an audio call, you can see in-call options: participant: you can add other people into your call hold call: put the other person on hold transfer call: transfer the call to another person When you are in an audio call, the display looks something like this:... -
Page 12: Changing What You See In A Video Call
Using in-call features Changing what you see in a video call Note: For information about multiparty conference controls and layouts, refer to About conferencing (p18). Press the Display tab to change what you can see in a video call. The Display tab looks like this:... -
Page 13: Screen Sharing
Using in-call features Depending on the other device in the video call, you might be able to remotely operate the pan and zoom on the camera at the other end of the call. When you can remotely control the camera at the other end of the call, this is called FECC (Far End Camera Control). - Page 14 Using in-call features The other people in the call can now see your screen. For more information about connecting your laptop and sharing your laptop's display, go Connecting a laptop. Personal Telepresence, 22 August 2018 Page 14 of 35...
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Page 15: Contacts
Contacts Contacts About contacts Contacts are the people you want to call. Their contact details are available either because they are in the company directory or because you have added them as personal contacts. You decide who your favorites are by creating a favorite from the company directory (or from your personal contacts). -
Page 16: About Favorites
Contacts About favorites Creating favorites To create a favorite from the company directory (or from your personal contacts): 1. Go to home screen > contacts > company directory home screen > contacts > personal contacts). 2. Find and select the person whom you would like to add as a favorite (either by using the search or by scrolling). -
Page 17: Presence And Other Speed Dial Icons
Speed dials are displayed on the home screen with icons. StarLeaf users in your organization have an icon indicating presence as follows: StarLeaf presence and speed dial icons This favorite is available (that is, they are not in a call, have not set their StarLeaf device to do not... -
Page 18: About Conferencing
Participants can join a scheduled meeting in the following ways: click a link to join from a browser download the Starleaf app and click to join join using a StarLeaf room or desktop system join using third-party video conferencing equipment... -
Page 19: Joining A Conference On The Pt Mini
Joining a conference on the PT Mini Joining a conference on the PT Mini You can join ad hoc, scheduled, and permanent meetings from the PT Mini. Joining an ad hoc meeting When someone adds a person to a call, this is known as an ad hoc meeting. If someone adds you to their call, you receive a incoming call. - Page 20 Joining a conference on the PT Mini The message displayed when a scheduled meeting has started: Whenever you are ready to join a scheduled or permanent meeting, either: Use the Join button when the button is lit green, or Dial into the meeting using the meeting ID, which is in the meeting invite email Note: To join a permanent meeting, dial the meeting ID.
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Page 21: How To Schedule A Meeting
How to schedule a meeting How to schedule a meeting When you schedule a meeting, you will log in to the StarLeaf Portal. There, you can choose when your meeting takes place and who attends. Your attendees receive email invites to your meeting. - Page 22 9. Click OK. Note: If you are a Microsoft Outlook user, you can also schedule a meeting directly in Outlook. To do so, you will need the StarLeaf Outlook add-in. For more information, refer the Knowledge Center.
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Page 23: Conference Layouts
Conference layouts Conference layouts The following video layouts are available for all meetings. Video layout In this layout, the current speaker is given prominence with the largest pane. Other participants are displayed in a strip below the current speaker. A maximum of five participants appear in the strip. -
Page 24: Default Layouts
Conference layouts The image below shows the speaker with strip layout: Default layouts Every organization has a default video layout for meetings. This is set in the StarLeaf Portal My organization > Edit organization > Advanced settings: This is the default video layout for new ad hoc and scheduled meetings. However,... -
Page 25: In-Call Conference Control And Icons
In-call conference control and icons In-call conference control and icons In-call conference controls When in a meeting, the StarLeaf touchscreen controller and StarLeaf app show conference controls on the in-call control panel. You will have access to these controls if you are:... -
Page 26: Conference Control
In-call conference control and icons Conference control The conference control provides in-call controls. Lock meeting: This prevents any more participants from joining this meeting. Those that attempt to do so instead see a splashscreen telling them that the meeting is locked Mute all: This control mutes all other participants in the meeting. -
Page 27: In-Conference Icons And Counters
In-call conference control and icons In-conference icons and counters Audio-only and video-muted participants do not occupy a video pane in the video layout. Instead, they are listed by name (or telephone number, or URI) with an icon indicating status. If a meeting is being recorded, participants will see an icon indicating that recording is taking place. -
Page 28: Using Voice And Video Mail
Using voice and video mail Using voice and video mail About voice and video mail If your system administrator has set up your account to do so, you have access to a voicemail system. The home screen indicates if you have received new messages. In the picture below, you have received one new message: When you select the messages button on the home screen, you see the messages display:... -
Page 29: Forwarding A Message
Using voice and video mail 1. Go to home screen > messages. 2. Select greeting and follow the audio prompts. Forwarding a message You can forward a voice or video mail message to another extension number. To do so: 1. Dial the voicemail system. (You can find it in the contacts if you scroll to the end of the list of contacts in the directory.) 2. -
Page 30: About Guest Invites
About guest invites Guest invites allow StarLeaf users to invite guests to video call them using either their browser or by installing the StarLeaf app. In this way, a StarLeaf user can have a video call with anyone. Guest invites are included in the StarLeaf Cloud service at no extra cost for StarLeaf users. -
Page 31: Dialing From Third-Party Endpoints
About guest invites For more information refer to Dialing from third-party endpoints, below. Dialing from third-party endpoints The guest invite also provides a link to detailed instructions for how to dial the inviter from a third-party endpoint. This means that the guest has a choice: call from a browser, download Breeze, or use existing video-conferencing equipment to call the inviter. -
Page 32: Default Settings For A Guest
About guest invites Default settings for a guest Note: StarLeaf prompts guests to download the StarLeaf app. If a guest appears to be in an existing organization (because their email address matches a domain) and that organization has the app enabled for new users, that person will be prompted to download the app, will be added to the organization and will no longer be a guest user. -
Page 33: Customizing Your Touchscreen Controller
Customizing your touchscreen controller Customizing your touchscreen controller There are some customizable options. To access settings, double press the Home button. Choosing a ringtone You can choose between ten ringtones. To do so: 1. Go to settings > sound. 2. Select ringtone and choose the ringtone you want. -
Page 34: Using A Headset With The Starleaf Phone
Using a headset with the StarLeaf Phone Using a headset with the StarLeaf Phone The StarLeaf Phone 2120 allows you to connect a headset to use instead of the handset or the speakerphone. StarLeaf recommends Plantronics headsets with U10P (not U10P-S) type cable. (Refer to Plantronics compatibility guide.) -
Page 35: Legal Information
StarLeaf Limited. StarLeaf Limited reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of StarLeaf Limited to provide notification of such revision or change. StarLeaf Limited provides this documentation without warranty, term, or condition of any...
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