Arqa User Guide CONTENTS UNPACKING INTRODUCTION HARDWARE Arqa TX1 Arqa RX1 Status LED Installing the Arqa TX1 and RX1 Extenders Connecting the Arqa RX1/C and TX1/C Extenders 10-11 Removing a CATx Cable Connecting the Arqa RX1/F and TX1/F Extenders 12-13 Removing a Fiber Cable Replacing the SFP Module Mounting Options...
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Arqa User Guide Show the Last Received Image = S Using the Power Save Mode = P Selecting a Keyboard Layout = K Changing the Keyboard Fallback Mode - O Editing Keyboard Shortcuts = H Hide Status Screen = N NETWORK SETTINGS AND MANAGEMENT SWITCHING SYSTEMS CONNECTING, DISCONNECTING OR SELECTING A CURRENT WORKPLACE CONNECTED DEVICE...
Arqa User Guide UNPACKING Your packing box should contain the Receiver Unit (Arqa RX1) following items: 1 x wall power supply unit l 12V 1A (European or International plug) 1x Arqa TX1 unit 1 x rubber feet (incl 4 pcs) or 1x Arqa RX1 unit 1 x mounting pad (incl 4 pcs) Transmitter Unit (Arqa TX1).
Arqa User Guide INTRODUCTION Rack Mount Kit (Optional) Congratulations on the purchase of your new Datapath Arqa TX1/RX1 unit. The unit has been 1 x rack shelf manufactured and tested to the highest standards 2 x mains power cables offering unparalleled quality and reliability. The aim of...
Arqa User Guide HARDWARE Arqa TX1 TX1/F Local DVI - In RS232 Local DVI - Out KVM - Link Local DVI-in DVI connection to PC. DVI-I (VGA also supported). Audio in from PC. RS232 RS232 connection. Audio out to PC. KVM-link Connection for CAT5/6/7 cable or fiber cable (SFP module).
Arqa User Guide Arqa RX1 RX1/C RS232 DVI - Out KVM - Link Audio in from microphone. RS232 RS232 connection. Audio out to speakers. USB connections (keyboard and mouse). 12V power supply connection. KVM-link Connection for CAT5/6/7 cable or fiber cable (SFP module). DVI-out DVI-D connection to a monitor.
Arqa User Guide Status LED The status LED can illuminate Red, Orange or Green. The table below displays the meaning of each colour. Physical Active Video USB Data Identify Auto update Colour Blinking Link Connection Extended Initialisation Received Command Mode Update failed Slow Orange...
Arqa User Guide Installing the Arqa TX1 and RX1 Units The units can be set up to access one host computer, or to access numerous host computers. In the case of the latter, an additional Network Switch must be installed. With a Network Switch, each user can gain quick access to any of the required PCs.
Arqa User Guide Connecting the Arqa RX1/C and TX1/C Copper Units Audio to PC USB to PC DVI in Audio from PC from PC TX1/C Local DVI - In RS232 Local DVI - Out Network cable CAT5e/6. Up to 150m/492ft KVM - Link Power Socket DVI out to Monitor...
Arqa User Guide Connect the Arqa RX1/C and the TX1/C as follows using the connection illustration as a guide: Connect both the Arqa RX1/C and the TX1/C to the 12V 1A power supply provided. Connect the USB cable (provided) to a USB port on the PC and to the USB port on the Arqa TX1. Connect a keyboard and mouse to the USB ports on the Arqa RX1.
Arqa User Guide Connecting the Arqa RX1/F and TX1/F Optical Units Audio to PC USB to PC DVI in Audio from PC from PC TX1/F Local DVI - In RS232 Local DVI - Out Network cable Duplex Multi-mode Fiber. Up to 500m/1640ft KVM - Link DVI out to Monitor Power Socket...
Arqa User Guide Connect the Arqa RX1/F and the TX1/F as follows using the connection illustration as a guide: Connect both the Arqa RX1/F and the TX1/F to the 12V 1A power supply provided. Connect the USB cable (provided) to a USB Port on the PC and to the USB port on the Arqa TX1/F. Connect a keyboard and mouse to the USB ports on the Arqa RX1/F.
2. Pull the metal lever down until it reaches an angle of 45 degrees and gently slide out the module. 3. Insert the required module and lock into place by pushing the locking lever up into the locked position. Note: We recommend the use of SFP modules supplied by Datapath Ltd. Mounting Options...
Arqa User Guide Optional Rack Mounting Kit (RMK) The Rack Mounting Kit is used to mount up to 4 x Arqa TX1 units. It is equipped with rack shelf, faceplate and an RPSU. Attaching the Arqa TX1 Units to the RMK Attach the Arqa TX1 to the faceplate by removing the top left and bottom right screws (1).
Arqa User Guide SOFTWARE This chapter will cover: Introduction to the On Screen Display (OSD). A summary of Arqa Network Manager features. Introduction to Arqa Network Manager. Using the On Screen Display The On Screen Display (OSD) is a software tool built into your Arqa RX1 providing a number of functions.
Arqa User Guide Status Overview In the status overview menu the current status of the unit connection is displayed. It provides information on the current version of the firmware, the connection, the resolution of the video channel, and USB status. Displays the enabled options and the current version of the firmware.
Arqa User Guide When selecting the EDID of the remote monitor users must ensure the monitor is not [Field]4K capable as the Arqa unit is only designed to carry HD and not 4K. Note: If left at the default setting of ‘remote monitor’...
Arqa User Guide Managing Favourite Devices To access the Show Favourites menu, open the OSD main menu by quickly pressing the Scroll key a minimum of 5 times, then press the L key. A total of eight favourite devices can be defined and connected to by pressing a keyboard shortcut (1-8).
Arqa User Guide VGA Parameters To access the VGA parameters menu, press the V key and the following dialogue is displayed: Press F1 to move the display area up. Press F4 to move the display area down. Press F2 to move the display area to the left. Press F3 to move the display area to the right.
Arqa User Guide Arqa RX1 Settings From the KVM Settings menu, press the R key. The Receiver Settings (Arqa RX1) menu appears. Audio Input Gain = A The volume of the audio input (microphone) on the remote unit can be changed. The default value is 5 but can be set to any value in between 0 and 9.
Arqa User Guide To select a baud rate, press the corresponding key and the Enter Parity menu is displayed: Press the appropriate key to select a parity. RS232 Connector Pinning TX1 Pinout (DCE) TX1 Pinout (DCE) Function Direction Function Direction The pin numbers refer to a 9-pin D-sub plug.
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Arqa User Guide Show the Last Received Image = S Users can select what is displayed on the monitor connected to the Arqa RX1 unit when it is disconnected from and Arqa TX1. If the Show Last Image feature is disabled, a black screen is displayed.
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Arqa User Guide Editing Keyboard Shortcuts = H The OSD menu allows the user to create and edit keyboard shortcuts for selected common commands. The scroll speed can also be configured. To edit the keyboard shortcuts press H in the KVM Settings >...
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All network settings, user administration and system management are configured using the Arqa Network Manager software application which can be purchased from the Datapath sales team. All functions are described in the Network Manager User Guide. You can download the user guide from our website www.datapath.co.uk.
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Arqa User Guide TROUBLESHOOTING Arqa RX1/TX1 LED Warnings Cause Solution LED does No Power. Check Power supply unit is connected. illuminate No connection between the Check if the RJ45/network cable is connected. A clicking noise displays Arqa TX1 and should be heard when plugging it in. RX1.
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Arqa User Guide The screen displays flickers or has an Download and install the latest firmware from the Datapath website. Green abnormal display. The Arqa RX1 and TX1 have different firmware flashing Contact the Datapath Support Team. installed or Green the USB is not compatible.
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RX1 and the TX1 with the TX1 with another your Arqa RX1/F or another units to see if unit. the error remains. TX1/F, please ensure the Datapath SPF modules supplied with your unit(s) are fitted Contact Contact prior to contacting Datapath Support Datapath Support (see Warranty/RMA).
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Do not use cleansers containing solvents, alcohol wipes or spirit based chemicals to clean your extenders as it could cause damage to the surface. If a problem persists with your Arqa RX1/F or TX1/F, please ensure the Datapath SFP modules supplied with your units are fitted prior to contacting Support.
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Disposal At the end of life, all Datapath products should be disposed of as per local laws and regulations dictate. In the UK, contact Datapath to arrange disposal. Our WEE registration number is WEEE/AA0005ZR.
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Arqa User Guide SPECIFICATIONS Dimensions W 97.5mm x D 103.5mm x H 41mm Arqa TX1 302g Weight Arqa RX1 291g Operating Temperature 0 - 35 C / 32 - 96 Power Supply Input Voltage 100 - 240 V / 50/60 Hz AC Power Requirements 6W per extender (excluding attached USB devices) Storage Temperature...
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At the time that the RMA Number is issued we will inform you of the warranty status of the product and the cost of the repair - see paragraph (b) below. The product should then be returned, at your cost, to Datapath Ltd following the steps below.
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Datapath Limited. Whilst every effort is made to ensure that the information contained in this User Guide is correct, Datapath Limited make no representations or warranties with respect to the contents thereof, and do not accept liability for any errors or omissions.
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Arqa User Guide CABLE/NETWORK SWITCH REQUIREMENTS A Cat5e/6/7 cable should meet the following requirements: The pins are connected 1:1. Caution: the cable pairs must be twisted to EIA/TIA- 568A (rare) or EIA/TIA-568 B (common) pairs. Erroneous assignments cannot be found with a simple cable tester. The pins for the green pair of wires are not adjacent to one other.
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Arqa User Guide Single-Mode A fiber Single-mode – SFP module cable should meet the following requirements: Up to 20 km transmission distance. Requires dedicated fiber connection: cable type Duplex Single-mode with LC connector. A fiber Single-mode – SFP module BiDi cable should meet the following requirements: Up to 20 km transmission distance.
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Users should not attempt to connect other devices into the same network as this may cause unpredictable traffic issues. Having other devices connected to the Arqa video distribution network is not a Datapath supported configuration, since it will likely result in non-deterministic behaviour.
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Arqa User Guide INDEX Fiber Switches Returns Policy Fitting the Correct P 2 SU RJ45 Socket LEDs Arqa Network Manager Blade RS232 Baud Rate 21-22 Arqa RX1 RS232 Connector Pinning Hide Status Screen Arqa TX1 RX1 Settings Attaching the Arqa TX1 Units to the RMK IGMP Snooping 11-13...
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Datapath UK and Corporate Headquarters Bemrose House, Bemrose Park, Wayzgoose Drive, Derby, DE21 6XQ, United Kingdom +44 (0) 1332 294 441 sales-uk@datapath.co.uk Datapath North America 2550 Blvd of the Generals, Suite 320, Norristown, PA 19403, USA +1 484 679 1553 sales-us@datapath.co.uk...