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Hofmann Megaplan megaline SSENCE Series Service Manual

3d wheel aligner
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Hofmann Megaplan GmbH
3D Wheel Aligner
Service manual
Due to intellectual property rights. some features are not available in some countries.
Some items shown in this manual are options.
Hofmann Megaplan GmbH
Hauptstraße 67
5302 Henndorf am Wallersee
Austria
Tel: +43 6214 - 64 66 12 • Fax: +43 6214 - 64 66 22
HM-mail@hofmann-megaplan.com • www. hofmann-megaplan.com
25.02.2015
megaline SSENCE
megaline SSENCE
megaline SSENCE
megaline SSENCE

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  • Page 1 Hofmann Megaplan GmbH megaline SSENCE megaline SSENCE megaline SSENCE megaline SSENCE 3D Wheel Aligner Service manual Due to intellectual property rights. some features are not available in some countries. Some items shown in this manual are options. Hofmann Megaplan GmbH Hauptstraße 67...

  • Page 2: Table Of Contents

    Hofmann Megaplan Service Manual megaline SSENCE 1.0 Maintenance Regular maintenance of Aligner Regular maintenance of computer Maintenance of screen, system cameras and targets Site selection 2.0 Repair of the aligner Targets 2.1.1 Exchange of targets - mechanical part (all models) 2.1.2...
  • Page 3 Hofmann Megaplan Service Manual megaline SSENCE 3.0 Possible problems and failures Increase of accuracy Flare and reflections Light influence from outside Jumping values USB interfaces for camera Bad reflections of the targets (Car icon) Prepare CAMBER corrections Correction of CAMBER values in the configuration file Machine is very slow and freezes in some positions.
  • Page 4 Switch from Automatic to Manual (Camera bar) Install shielded USB cables. Install ANDROID remote control Exchange of personal computer Autodata Copyrights Windows®, Android®, AutoData® and SSENCE® are registered trademarks- © © © © Hofmann Megaplan GmbH 2014 HP SSENCE 400/600 Page 3 of 52...

  • Page 5: Maintenance

    Hofmann Megaplan Service Manual megaline SSENCE 1.0 Maintenance 1.1 Regular maintenance of Aligner Like every precise machine the aligner should have a continuous maintenance. For this reason at least once a year a service is recommended. The following tasks must be performed:...

  • Page 6: Repair Of The Aligner

    Hofmann Megaplan Service Manual megaline SSENCE 2.0 Repair of the aligner 2.1 Targets 2.1.1 Exchange of Targets - mechanical part (all models) After the damage of a target is is necessary to exchange the part. New target will be delvered complete, so the exchange is very simple.

  • Page 7: Exchange Of Targets - Electronically Data (All Models)

    2.1.3 Loose of the target files: Please send target ID number to Hofmann Megaplan GmbH. Target ID Number. Distance value (necessary in the factory- part of the target calibration file) We send you the associated file.

  • Page 8: Camera Bar

    Hofmann Megaplan Service Manual megaline SSENCE 2.2 Camera bar 2.2.1 Components of power supply for camera and motor old version new version According to the location of the installation: 1. Motor controller (controller of step motor.) 2. Switch pad (connector between modules- switches the contacts of connection to bridge board) 3.

  • Page 9: Exchange Of Motor Controller (400M And 600)

    Hofmann Megaplan Service Manual megaline SSENCE 2.2.2 Exchange of motor controller (400M and 600) This part controls the speed of the motor on top of vertical bar. The motor controller is below the iron cover inside of the cabinet (if you look from behind).

  • Page 10: Adjustment Of Motor Controller (400M And 600)

    Hofmann Megaplan Service Manual megaline SSENCE 2.2.3 Adjustment of motor controller (400M and 600) - Camera bar is to fast or too slow: on the backside of the controller is a table that shows all positions of the DIP switches.

  • Page 11: Exchange Of The Steel Rope Of The Camera Bar (400 U. 600)

    Hofmann Megaplan Service Manual megaline SSENCE 600) 2.2.4 Exchange of the steel rope of camera bar (400 and The camera bar of the SSENCE 400/600 is moved by a stepper motor (600 and 400M) or manually (400) in height. In the status column, a heavy counterweight (ca. 28kg), representing the compensation for the weight of the camera bar.

  • Page 12: Camera Bar Runs Over Limiter Switch

    Hofmann Megaplan Service Manual megaline SSENCE 2.2.5 Camera bar runs over the limiter switch (400M and 600): The way of the camera bar is restricted by two metal sensors on top and bottom. These are triggered by an attached piece of metal on the side of the camera bar.

  • Page 13: Exchange Of Limiter Switch

    Hofmann Megaplan Service Manual megaline SSENCE 2.2.6 Exchange of limiter switch (400M and 600) Both cables for the limiter switch are inside the vertical column. To exchange one of the switches the column must be dismounted: - Lay down column and remove the support on bottom side. Now you can see the three plugs of the motor connect cable.
  • Page 14 Hofmann Megaplan Service Manual megaline SSENCE Old and new version of LED-ring: On the left side there is the old version of the LED ring. The new one on right side. Both are exchangeable, cable is fitting on both. If connecting the new ring please take care that the red marked wire is placed to pin no. 1.

  • Page 15: Exchange Of Camera And Camera Chips

    - Together with the camera it is urgently necessary to exchange the camera file. This is usually delivered with the camera. If there is no camera file, please contact Hofmann Megaplan. - After change of camera module in any case a calibration must be done.

  • Page 16: Possible Failure Of Camera Module

    Hofmann Megaplan Service Manual megaline SSENCE 2.3.4 Possible failure of camera chip: It seems that we had broken camera modules, in this condition the modules showed incorrect values in the configuration file CONFIG.INI laying in D:\SSENCE In the file are values for the cameras: <...

  • Page 17: Adjustment Of Camera Chip By Software

    Hofmann Megaplan Service Manual megaline SSENCE 2.3.5 Adjustment of camera chip by software This software is used to adjust the respective side of the camera chip. The program tool for setting the camera chip can be found on the homepage of Hofmann Megaplan.
  • Page 18 Hofmann Megaplan Service Manual megaline SSENCE Selection of the camera - The software can manage more cameras. The details of the cameras in the Windows Device Manager are not unique, so it can not be determined which camera is on which side.

  • Page 19: Different Versions

    Hofmann Megaplan Service Manual megaline SSENCE 2.4 Cameras and IR-LED Panel 2.4.1 Different versions In the course of product development since 01.07.2013 is a modified camera, in which the reflection filter is applied directly to the camera lens. Both types of cameras are shown here.

  • Page 20: Possible Problems And Failures

    The camera calibration can be carried out on the ground or on a straight lift. If you are not sure please contact Hofmann Megaplan.. Urgently take care that the calibrations bar is mounted like shown in the manual for this device.

  • Page 21: Light Influence From Outside

    Hofmann Megaplan Service Manual megaline SSENCE surface of vehicle. 3.3 Light influence from outside Another reason for not reliable measuring results can be strong light sources close to the camera. Common error is an open door or light from outside. This light directly hits the cameras from the aligner.

  • Page 22: Usb Interfaces For Camera

    Hofmann Megaplan Service Manual megaline SSENCE 3.5 USB Interface for cameras If cameras fail, the first check is to look in the device manager of Windows system control center. For the aligner there must be: Both cameras (CatchBEST) and the Camera control board (Silabs) must be visible in the device manager.

  • Page 23: Prepare Camber Corrections

    Hofmann Megaplan Service Manual megaline SSENCE 3.7 CAMBER corrections In some cases it is necessary to make a CAMBER correction after the calibration. This fine adjustment will be done in the factory. Only camber need to be adjusted. For any case save the calibration data of the machine to a new folder...

  • Page 24: Machine Is Very Slow And Freezes In Some Positions

    Hofmann Megaplan Service Manual megaline SSENCE 3.9 Machine is very slow and freezes at some positions Data transfer between target and camera If the machine is very slow and freezing especially when doing the push-pull or the caster swing, one reason can be the data transfer between camera and targets.

  • Page 25: Earth Of The Machine

    Hofmann Megaplan Service Manual megaline SSENCE 3.10 Earth of aligner The SSENCE aligner urgently need a correct earth to work perfect. All the new models coming after January 2015 do have a better and correct connected earth included in the cabinet.

  • Page 26: Handling Of Machines And Software

    Hofmann Megaplan Service Manual megaline SSENCE 4.0 Handling of machines and software 4.1 Request of Activation Code The Activation Code is on one side a security of the software on the other side it makes sure that the correct components are together in one machine. Also if some basic components are changed, the machine requires a new code.

  • Page 27: Activation Code Not Accepted After System Restart

    Hofmann Megaplan Service Manual megaline SSENCE 4.1.1 Activation code not accepted after restart system. (This is probably if you use a software before 14.02.0701, if you use a later version this chapter can be ignored) If you use a USB network adapter to make a remote session, it can be that the SSENCE software recognizes two network adapters in the device manager.

  • Page 28: Data Base Handling And Hardware Lock (Dongle)

    Driver for Dongle The hardware lock (Dongle) urgently requires a driver that usually is installed in the factory. If, for any reason, the driver is missing, it can be downloaded from the Hofmann Megaplan homepage. If the driver is not present or not correct installed, the following error message appears: Please install driver and plug the dongle on a USB-port.
  • Page 29 Hofmann Megaplan Service Manual megaline SSENCE If the dongle lost the sticker to identify the number of database do the following: Sentinel controll function: - Open your browser on the machine. - Tye in address: http://localhost:1947 - it appears A click on Sentinel Keys shows the current status.

  • Page 30: Calibration Data

    Hofmann Megaplan Service Manual megaline SSENCE 4.3 Calibration data Calibration data of the machine are the following: Target data: Camera data These data are stored in D:/SSENCE and are urgently necessary to execute the program. Each machine is pre calibrated in manufacturers company. A backup of these important files is stored in D:/ in a folder names with serial number.

  • Page 31: Garage Data

    Hofmann Megaplan Service Manual megaline SSENCE 4.5 Garage data Garage data can be entered under setup Workshop data Here only text can be added. This appears in the print out as table or graph. If the text is not shown in the printout check if there are special letters included. If so select another name.

  • Page 32: Printer Installation

    Hofmann Megaplan Service Manual megaline SSENCE 4.7 Printer Installation SSENCE is a normal windows program and basically works with every printer that is recognized by the system. It can be that special printer drivers from the printers manufacturer not always work with SSENCE. If there are problems to print the form of the alignment please try another printer driver or a compatible windows PDF printing device.

  • Page 33: Error Usb Connection While Starting

    Hofmann Megaplan Service Manual megaline SSENCE 4.11 ERROR USB CONNECTION while starting - Check all connections on the backside of PC., - Check connections on the camera conroll board - Check power supply (chapter 4.6) - Check entries in the device manager and check for correct driver (chapter 4.9) - Change camera control board.

  • Page 34: Camera View [F11]

    Hofmann Megaplan Service Manual megaline SSENCE 4.13 Camera view [F11] The picture that comes through the camera is responsible for accuracy, speed and function of the aligner. So please urgently take care for: • No strange lights from the backside of the machine should come in the camera. If necessary use a curtain behind the car.
  • Page 35 Hofmann Megaplan Service Manual megaline SSENCE SSENCE 400/600 Page 34 of 52...

  • Page 36: Error Messages

    Hofmann Megaplan Service Manual megaline SSENCE 5.0 Troubleshooting (Messages) 5.1 Error messages Fault Camera does not work, no IR-LEDs active, no LED of the board is shining. Possible Soldering pin on camera contross board broken(see mark left) Reason Fixing Replace the board with the one with SMD capacitors. Exchange is necessary only if there is a really fault.
  • Page 37 Hofmann Megaplan Service Manual megaline SSENCE Values can be positive or negative Example FL_Camber=10 = Front Left = positiv 10 units BR_Camber= -23 = Back Right = negativ 23 units. Fault Humming noise from the motor Possible The motor of the SSENCE aligner is a step motor. If there are noises coming from motor Reason the rotor inside stopped in a place between the steps.

  • Page 38: Internet Connection

    Hofmann Megaplan Service Manual megaline SSENCE - Cable broken - The power supply supports not only the cameras but also all LEDs Fixing - Check voltage of the small power supply (see Sticker) - Unplug and plug all connections to avoid corrosion.
  • Page 39 Hofmann Megaplan Service Manual megaline SSENCE SSENCE 400/600 Page 38 of 52...

  • Page 40: Information For Service Technicians

    - PDF .Viewer installation program - Your login and password for Hofmann Megaplan homepage. All Manuals are also available on the Hofmann Megaplan homepage. If you do not have access to that, order your passwort for Hofmann Megaplan homepage. 6.2 Explanation of serial number.

  • Page 41: Software Updates

    Hofmann Megaplan Service Manual megaline SSENCE 6.3 Software and database updates. Software can be several times a year. (Usually this is for free) Database updates are one time a year and appear in September. (This is not for free-to pay)
  • Page 42 After complete installation the SSENCE program is starting. • Close the SSENCE program to go on with database installation. For the password to extract the database files contact Hofmann Megaplan. Installation of Database • Start Database installation by double click.

  • Page 43: Team Viewer Support (Remote Session)

    A very useful software is Teamviewer, that makes a remote control possible and within to repair problems in the computer of the aligner. Hofmann Megaplan use a licence for TeamViewer 8. -- Other versions are not supported. -- On the Hofmann Megaplan homepage is a runtime modul of team viewer available.

  • Page 44: Clamps - Size And Technical Drawing

    Hofmann Megaplan Service Manual megaline SSENCE 6.5 Clamps - Size and technical drawing Here a scetch of the latest extended clamps up to 25" used from June 2013 on Usage: maximum 25" (real 25,25") minimum 12" (real 9,68") The difference in the minimum is that you cannot rotate the wheel on the lift anymore if smaller rims are used..

  • Page 45: Switch From Automatic To Manual (Camera Bar)

    Hofmann Megaplan Service Manual megaline SSENCE 6.6 Switch from Automatic to Manual (Camera bar - only 600) It is possible on the SSENCE 600 to switch from automatic movement by software to a manual movement by hand. If switched to manual the movements of the arm will be done by the switch on the right side of the chassis.

  • Page 46: Install Shielded Usb Cables

    Hofmann Megaplan Service Manual megaline SSENCE 6.7 Install shielded USB cables. to avoid problems with black cameras, freezing machines or static electricity in the camera chips, the manufacturer updated the camera cable from USB connector on the backside of the computer to the camera chips.
  • Page 47 Hofmann Megaplan Service Manual megaline SSENCE Replace the camera chip cable -In the next step both cables from the camera chips to the connectors of the main cable on the back must be exchanged. To do this we recommend dismounting the horizontal bar from the machine.

  • Page 48: Install Android Remote Control

    Hofmann Megaplan Service Manual megaline SSENCE 6.8 Install ANDROID® remote control With software version 14.09.0901 (or later) it is possible to install a remote control of the software with an ANDROID® device. This can be a mobile phone or a tablet. (No IPhone) This file is delivered with the SSENCE software and is stored in D:/SSENCE: First step: copy files to the ANDROID®...
  • Page 49 Hofmann Megaplan Service Manual megaline SSENCE Next step is the connection between SSENCE PC and ANDROID device by WLAN. For this a Router or a hotspot must be installed on the SSENCE computer. For the installation of this router please refer the manual of routers manufacturer.

  • Page 50: Exchange Of Personal Computer

    6.9 Exchange of personal computer If the personal computer must be exchanged, please follow these steps: Save data from old computer (if possible! - If not contact Hofmann Megaplan) To copy all files use a USB-stick with at least 4 GB memory.
  • Page 51 Hofmann Megaplan Service Manual megaline SSENCE SSENCE 400/600 Page 50 of 52...
  • Page 52 Hofmann Megaplan Service Manual megaline SSENCE Autodata Copyright Notice Autodata Limited (´Autodata´) is the owner or licensee of the intellectual property rights (including but not limited to the trade marks, copyright and database rights) in the Autodata Website at www.autodata-online.net and this Autodata Database.

This manual is also suitable for:

Megaline ssence 400Megaline ssence 600

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