Upgrading Your Dc-200 Firmware - Motorola DOCKCONTROLLER DC-200 Quick Start Manual

UPGRADING YOUR DC-200 FIRMWARE

The DC-200 runs firmware which should be updated in a similar manner to that on a VB or VT series body-worn camera. A firmware upgrade may be
required when a new version of VideoManager is released in order to retain full functionality.
PLEASE NOTE: To receive VideoManager updates, you must have valid software assurance for all licences of VideoManager, or have subscribed to our
Cloud Service.
DockController firmware can be upgraded from within VideoManager. This can be done from the individual device's management page in the same
manner as upgrades to VB or VT series body-worn cameras. Alternatively, an administrator can configure VideoManager so it will automatically upgrade
DC-200s to the default firmware. To do so:
• Navigate to the Admin tab.
• Select the Firmware pane.
• Click the Firmware Settings section.
• Set Auto-Upgrade DockControllers to On.
• Optionally set a time period, between which the DC-200 will attempt to upgrade.
PLEASE NOTE: While a DC-200 is upgrading, any body-worn cameras connected to it will be unavailable (i.e. cannot be assigned or used).
For this reason, Motorola Solutions recommends that DC-200s only upgrade when the system is not typically in use.
• If Use Latest Firmware As Default is set to On, the most recent firmware will automatically be set as the default.
If set to Off, administrators can select the default firmware from the DockController Images section.
• Click Save Settings.
QUICKSTART GUIDE | DOCKCONTROLLER DC-200 14