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Downloaded from https://gadgetsgo.com/HE125RA-Gulfstream-122K-BTU-pool-spa-heatpump.html Authorized Gulfstream Distributor
TROULESHOOTING
A simple test to verify that your heater is functioning is to place your
hand above the unit. There should be cold air blowing out the top
after time delay has expired. The return water to the pool should be
a few degrees warmer than water entering the heater. After about
15 minutes of run time, there should be water draining out of the
base of the unit. If you have reason to believe your heater is not
functioning properly, follow the troubleshooting guide below, If the
unit is still having issues please call for service.
Unit has a blank display:
Check Breakers, Disconnect or Fuse
Try to reset the breaker by flipping it off and then back on, if
you still do not get display on board, you may need to have an
electrician to make sure the fuse or breaker is still in working
condition.
Unit has water coming out of bottom of unit:
Turn the Heater off, but allow the Pool Pump to continue to run.
Come back after about 1 hour, if the water has stopped coming
out of bottom of unit, it is just condensation.
If water still coming out of the bottom of the unit, then you have
a water leak inside of the unit.
Heater is heating slowly or not getting up to temperature:
Low or restricted water flow through the heater
You may need to clean or replace the filter
Check the pool pump to make sure you are getting about 40-50
GPM through the unit.
Air leak in system
Repair any air leaks in plumbing
Pool Pump Run Time
Make sure you are allowing the pool pump to run long enough,
Allow unit to run longer especially in colder climates.
Strong wind in pool area
This may cause water to lose a large portion of heat from the
wind, try to install some type of windbreak around the pool
Use of a pool blanket will cut down the amount of heat loss you
experience.
I see a countdown on my display and my unit is not kicking on:
Delay is a 180 second waiting period to allow the unit pressures to
balance out. Once the count down reaches zero, the unit will kick
on.
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