Page 2 TABLE OF CONTENTS Introduction Installation Location Wind Tie Down Water Plumbing Electrical Hook Up Bonding Water Chemistry Maintenance Heat Pump Features Heat Pump Operation Control On/Off Pool/Spa Modes Changing Set Point Temperature Heater Running Time Keypad Lockout Defrost Cycle Condensate Draining Care &...
Page 3 INTRODUCTION Congratulations on purchasing the most advanced high efficiency, microprocessor-controlled pool and spa heat pump available. Your heater has been manufactured with the most state-of-the-art quality control equipment available today to ensure the highest quality product delivered to your door.
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Page 4 Please be sure to complete and mail in the Warranty Registration Card that is provided in the package with your heater. This card helps us to notify you about new information on your heater. Also, please take a moment and jot down the following information. If you should ever need to call us for service or a question, we will need this information: Model Number:___________________________________...
Make sure that there are no sprinkler heads near or directly spraying into the heater. Cap off or redirect heads as needed. WIND TIE DOWNS The unit can be strapped down using the Gulfstream strap kit. Attach a strap to each side and anchor to the deck.
Page 6 WATER PLUMBING The piping sequence: pool pump / filter / heater / Chlorinator / Pool. In-line chlorinators must be down stream of the heater to minimize harm to the pool equipment. Rigid PVC piping is recommended and all joints should be secured with PVC glue.
Page 7 BONDING Because all metals have different electrical potentials, ALL metal and electrical components of the pool system must be bonded together. This includes the metal framework of the pool, lights, pump, filter, heater, any automatic chlorine generator and any other metal or electrical equipment.
Page 8 WATER CHEMISTRY MAINTENANCE Not only is the water chemistry of your pool or spa important to the health of you and your family, it also directly affects the life of your heater. This is the most important item in the maintenance of the heater. If the water chemistry is improperly maintained or if the chemicals are improperly introduced into the water, this will damage the heater’s internal heat exchanger and could eventually cause a leak, rendering the heater...
Page 9 HEAT PUMP FEATURES CABINET – Your heat pump’s cabinet is made from a maintenance-free, rust-free plastic that is UV resistant. It will last for years and any dirt or dust may simply be wiped away with a cloth or sprayed off with a water hose.
Page 10 HEAT PUMP OPERATION CONTROL ON/OFF When the unit is powered up, but in the OFF mode, the display will show “OFF”. To turn the unit on, press the Up arrow button until desired temperature is reached. To turn the unit off press and hold the Down arrow button until the display shows off.
Page 11 CHANGING SET POINT TEMPERATURE To change the set point temperature, press either the Up or Down arrow buttons on the control. The display will then show “POOL TEMPERATURE” on the top line and the current set point temperature in numbers on the bottom line.
Page 12 CARE & MAINTENANCE CLEANING There is not much maintenance that needs to be done on your heater. Making sure there is good airflow through the evaporator and proper drainage are the two main tasks. A garden hose with low-pressure water flow can be used to clean the evaporator coil.
Page 13 TROUBLESHOOTING A simple test to verify that your heater is functioning is to place your hand above the unit. There should be cool air blowing out the top after time delay has expired. The return water to the pool should be a few degrees warmer than water entering the heater.
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Page 14 Control Displays Water flow restriction, Clean pump and filter. "HIGH valve is turned Adjust water valves. If REFRIGERANT restricting flow. problem persists, call PRESSURE" factory for service. Control Displays Water flow restriction, Clean pump and filter. "HP3 Water valve is turned Adjust water valves.
Page 15 SERVICE All service must be handled by an Authorized Service Center. Warranty may be void if a non-authorized service representative does service. Do not return the heater to your dealer, as they do not provide service. Before calling for assistance or service, please check the Troubleshooting section of this manual or call your dealer.
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