Agilent Technologies SureScan G4900DA User Manual page 60

Table 4 Error message in logs (continued)
Error message
Green PMT calibration completed
with warnings
Hardware error detected in
subsystem '{*}':Instrument operation
halted
Hardware warning detected in
subsystem '{*}':Instrument operation
suspended
High temperature error detected:
Instrument operation halted
High temperature warning cleared:
Instrument operation resuming
High temperature warning detected:
Instrument operation suspended
PMT calibration failed
Red Laser power is not set to
calibrated value
Red PMT calibration completed with
warnings
Scan slide failed
State machine failure {*}
Status communication failure
Suspending autoloader operation due
to autoloader errors
Unable to access folder \"{*}\": Saving
output file in folder \"{*}\"
Watchdog communication failure: {*}. Low-level error. If the problem recurs, call Agilent technical support.
* Detail added when the message is generated
If an error message does not appear in the table
This table does not list all the possible error messages. If you have an error message that is not
listed and you are unable to resolve the problem, do the following:
1 Write down the error message.
2 Restart the Scan Control program.
SureScan System User Guide
Description and suggested action
Indicates PMT calibration completed successfully, but some of the values it
calculated are not good.
Low-level error. Contact Agilent Technical support.
Low-level error. Check recent errors and contact Agilent technical support.
Check ventilation slots.
Check ventilation slots.
Check ventilation slots.
Indicates PMT calibration failure. If the problem persists, call service.
Laser power has been reduced. Compensation was applied to the output TIFF. The
red laser may fail soon.
Indicates PMT calibration issues. If the problem persists, call service.
Multiple possible causes. Click Tools > Show Recent Errors for more information. Try
restarting the scanner and the Scan Control program. If the problem persists, contact
Agilent technical support.
Low-level software error. Contact Agilent technical support.
Check connection to instrument.
Click Tools > Show Recent Errors for more information.
Destination folder was not available during the scan.
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