Agilent Technologies SureScan G4900DA User Manual page 58

Table 3 Error messages in popup dialog boxes (continued)
Error message
Find recent errors failed: {*}
Get 'About' information failed: {*}
Initialize logger failed: {*}
Instrument is busy: Please wait for
the instrument to become idle.
Instrument self test failed: {*}
Load application configuration failed:
{*}
Load instrument configuration failed:
{*}
Load scan configurations failed: {*}
Load test script set failed: {*}
Open Online Support website failed:
{*}
Open Scanner Home Page website
failed: {*}
Open Users Guide '{*}' failed: {*}
Recovering door jam failed: {*}
Save instrument state failed: {*}
Show 'About' information failed: {*}
Update firmware failed: {*}
* Detail added when the message is generated
SureScan System User Guide
Description and suggested action
Close the Scan Control program and restart it. If the problem continues, reinstall the
Scan Control program.
Close the Scan Control program and restart it. If the problem continues, reinstall the
Scan Control program.
Log file is open in another application. Close the log file and restart the Scan Control
program.
Occurs when you attempt a command that cannot be completed while the instrument
is busy. Wait and try the action again.
Reinstall the Scan Control program.
Scan Control program installation is corrupt. Reinstall the Scan Control program.
Scan Control program installation is corrupt. Reinstall the Scan Control program.
Scan Control program installation is corrupt. Reinstall the Scan Control program.
Reinstall the Scan Control program.
Web page is currently unavailable. Check your internet connection. Try again later.
Web page is currently unavailable. Check your internet connection. Try again later.
Close the Scan Control program and restart it. If the problem continues, reinstall the
Scan Control program.
An error occurred when the instrument tried to recover from a door jam.
Close the Scan Control software, restart the scanner, and then restart the Scan
Control program.
Close the Scan Control program and restart it. If the problem continues, reinstall the
Scan Control program.
Close the Scan Control program and restart it. If the problem continues, reinstall the
Scan Control program.
Update of the instrument firmware failed.
Contact Agilent technical support.
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