Signotec Sigma User Manual
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signotec Sigma
User Manual
Version 2.0 as of 10.03.2020
www.signotec.com

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Summary of Contents for Signotec Sigma

  • Page 1 Sigma User Manual Version 2.0 as of 10.03.2020 www.signotec.com...
  • Page 2: Table Of Contents

    12.1............................... 13 ECHNICAL SUPPORT 12.2..................................13 EPAIRS 12.3........................14 VERVIEW OF ACCESSORIES AND SPARE PARTS DISPOSAL OF DEVICE ..............................14 DECLARATIONS OF CONFORMITY ..........................15 © 2000–2020 signotec GmbH Signotec Sigma user manual Page 2 of 15...
  • Page 3: Thank You

    1. Thank you! Thank you for having chosen one of signotec’s products. You now have a robust, durable and high- tech solution that is unrivalled in this market segment. The signotec Sigma LCD signature pad serves as an input device for signatures and is used to capture writing characteristics (biometrics) accurately and in a high resolution and to display textual and monochrome graphical information on the LCD.
  • Page 4: Warnings And Precautions

    Failure to comply with these precautions will result in the loss of your warranty. Furthermore, signotec will not accept any responsibility for the repair or replacement of the device.
  • Page 5: Checking The Device Upon Arrival

    Immediately upon or after receiving the product, check that all associated components have been delivered. If a component is missing, defective or visibly damaged, please contact signotec or the authorised dealer from whom you purchased the product within one working day. If you do not com-...
  • Page 6: Product View

    Pen holder Device designation Cord (attached to the device and pen) Item number USB cable (permanently attached) Hardware revision number Mounting holes for holders Barcode with unique serial number © 2000–2020 signotec GmbH Signotec Sigma user manual Page 6 of 15...
  • Page 7: Connection Types

    7. Connection types The signotec Sigma signature pad is available in a variety of connection types. You can choose be- tween an HID-USB and a vCOM (FTDI) version for use in virtual serial mode. The HID-USB device (item no. ends with U100) is designed for local use on a computer. A device featuring an integrated USB-serial converter (FTDI) (item no.
  • Page 8: Virtual Serial Connection At The Terminal Server

    To do so, the stand- ardised FTDI driver must be installed on the client. b) The ‘signotec virtual COM port driver’, which must be purchased separately, is available for devices...
  • Page 9: Commissioning

    The installation of drivers alone does not indicate that all device functions will be enabled. To use the signature pad, you also need software that provides communication with the device. You can use the signotec standard software products if you do not have software that supports the signotec signature pad. Please refer to www.signotec.com...
  • Page 10: Accessing The Service Menu

    You can recalibrate the sensor if the signature is not situated exactly under the tip of the pen. Tip: The devices are pre-calibrated by signotec ex-works. It is only necessary to recalibrate the sensor in extraordinary circumstances or in the event of an error.
  • Page 11: Maintenance, Care And Cleaning

    10.1. Screen protectors signotec offers special screen protectors as an accessory for the displays of the signotec Sigma and signotec Omega. These screen protectors are optionally available in packs of three and can also be applied to the sensor surface at a later date.
  • Page 12: Care And Cleaning

    Within the warranty period, signotec GmbH will repair free of charge all defects of the product that are caused by processing errors or material defects. It is at the discretion of signotec to repair or replace individual parts or the entire product. The replacement can mean new or repaired parts or a new or repaired product.
  • Page 13: Support And Repairs

    Repairs and repair attempts by persons not authorised by signotec. 12. Support and repairs The products and solutions from signotec were designed to make our customers satisfied users. If, contrary to expectations, problems occur, you can find the necessary help and support on our FAQ and support pages.
  • Page 14: Overview Of Accessories And Spare Parts

    Old electrical equipment is usually accepted there free of charge and recycled in an environmentally friendly and resource-saving manner. Pursuant to the German Electrical and Electronic Equipment Act (ElektroG), our WEEE registration number is: DE 41995888. © 2000–2020 signotec GmbH Signotec Sigma user manual Page 14 of 15...
  • Page 15: Declarations Of Conformity

    GmbH, based in Ratingen, Germany. Reproduction of this documentation, in part or in whole, is subject to prior written approval from signotec GmbH. All hardware and software names used are trade names and/or trademarks of their respective manufacturers/owners. Subject to change at any time without notice.

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