Kenmore 796.4139 Series Use & Care Manual page 29

TROUBLESHOOTING GUIDE
Staining
Washer will not turn ON Power cord is not properly plugged in.
Door will not unlock
or paused
longer than usual
in washer
Wrinkling
Bleach or softener dispensed too soon.
Bleach or softener was added directly to
the wash load in the drum.
Washer was not unloaded promptly.
Clothes were not properly sorted.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
House fuse is blown, circuit breaker has
tripped, due to multiple appliances on one
outlet.
Interior temperature of washer is too high.
Water level in washer is too high.
The washer automatically adjusts the wash
time for the amount of laundry, water
pressure, water heating time and other
operating conditions.
Incorrect or too much detergent has been
used.
Inside of drum was not cleaned properly.
Washer not unloaded promptly.
Washer overloaded.
Hot and cold water inlet hoses are reversed. Hot water rinse can set wrinkles in garments.
bleach or softener to dispense immediately.
Dispenser drawer closed too quickly causing
bleach or softener to dispense immediately.
Laundry chemicals must be loaded into the
dispenser.
Always remove items from the washer as soon
as possible after the cycle is complete.
Always wash dark colors separately from light
colors and whites to prevent discoloration.
Never wash heavily soiled items with lightly
soiled items.
Make sure that the plug is plugged securely into
a grounded, 3-prong, 120-VAC, 60-Hz outlet.
Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
electrician.
Reset circuit breaker or replace fuse. If more
than one appliance is connected to the outlet,
call an electrician to have an additional circuit
installed.
The washer door has a safety feature to prevent
personal injury. For example, if the washer is
paused during the hot wash stage of a sanitize
cycle, the interior temperature of the drum will
be very hot, so the door will not unlock. This
is normal. Allow the washer to cool until the
DOOR LOCK indicator turns OFF on the display.
To drain the water, press POWER, then press the
SPIN SPEED button without selecting a cycle.
This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle. The time remaining shown in the
display is only an estimate. Actual time may
vary.
accordance with the manufacturer's instructions.
Run the CLEAN WASHER cycle regularly. Be
sure to wipe around and under the door seal
frequently. See Care and Cleaning of the
Interior.
Clean around door seal/glass to prevent odor.
Always remove items from the washer as soon
as the cycle is complete.
drum. The washer can be fully loaded, but the
drum should not be tightly packed and the door
should close easily.
Check the inlet hose connections.
28
Solutions