Troubleshooting - watt box WB-300VB-IP-5 Owner's Manual

Table of Contents

Advertisement

TROUBLESHOOTING

Symptom
Wattbox
is not receiving power.
Component is not receiving power.
Speakers emit a humming or buzzing noise.
Contacting Technical Support - Phone: (866) 838-5052 - Email: Techsupport@snapav.com
© 2020 WattBox
Possible Cause
Wattbox
is not turned On.
Too many devices are connected, causing
an overload, tripping the Thermal Circuit
Breaker.
Component is plugged into a controlled outlet
and the outlet is off.
Component is plugged into a controlled
outlet, but power on the component is not
On. In some instances, a component plugged
into a switched outlet won't receive power
when Wattbox
is turned On unless the
component power is also switched On.
Wattbox
is sharing AC power with
equipment that is not properly grounded.
WATTBOX™ WB-300VB-IP-5 Owners Manual
Remedy
Turn Wattbox
switch on.
Make sure AC power plug is plugged
into a properly grounded 120 volts
(nominal) wall outlet.
In some households, a wall switch
may need to be turned on to make
the wall outlet active. Try turning on
the light switches located near the
wall outlet.
Turn WattBox™ power switch OFF,
then return it to the RESET position.
If the circuit breaker continues to trip,
try moving one or more components
to another Wattbox
. Too much
current may be drawing through one
Wattbox
.
Log into WattBox
interface to turn
the outlet On
Turn the component power On.
Connect Wattbox
to a dedicated
outlet.
Try unplugging different components
from the Wattbox
one at a time to
see if the noise stops.
pg.7

Hide quick links:

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the WB-300VB-IP-5 and is the answer not in the manual?

Table of Contents