TROUBLESHOOTING
Symptom
Wattbox
is not receiving power.
™
Component is not receiving power.
Speakers emit a humming or buzzing noise.
Contacting Technical Support - Phone: (866) 838-5052 - Email: Techsupport@snapav.com
© 2020 WattBox
™
Possible Cause
Wattbox
is not turned On.
™
Too many devices are connected, causing
an overload, tripping the Thermal Circuit
Breaker.
Component is plugged into a controlled outlet
and the outlet is off.
Component is plugged into a controlled
outlet, but power on the component is not
On. In some instances, a component plugged
into a switched outlet won't receive power
when Wattbox
is turned On unless the
™
component power is also switched On.
Wattbox
is sharing AC power with
™
equipment that is not properly grounded.
WATTBOX™ WB-300VB-IP-5 Owners Manual
Remedy
•
Turn Wattbox
switch on.
™
Make sure AC power plug is plugged
into a properly grounded 120 volts
(nominal) wall outlet.
•
In some households, a wall switch
may need to be turned on to make
the wall outlet active. Try turning on
the light switches located near the
wall outlet.
•
Turn WattBox™ power switch OFF,
then return it to the RESET position.
•
If the circuit breaker continues to trip,
try moving one or more components
to another Wattbox
. Too much
™
current may be drawing through one
Wattbox
.
™
•
Log into WattBox
interface to turn
™
the outlet On
•
Turn the component power On.
•
Connect Wattbox
to a dedicated
™
outlet.
•
Try unplugging different components
from the Wattbox
one at a time to
™
see if the noise stops.
pg.7
Need help?
Do you have a question about the WB-300VB-IP-5 and is the answer not in the manual?