ATEN VM6404HB User Manual
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ATEN VM6404HB User Manual

4 x 4 true 4k hdmi matrix switch with scaler
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Summary of Contents for ATEN VM6404HB

  • Page 1 4 x 4 True 4K HDMI Matrix Switch with Scaler VM6404HB User Manual www.aten.com...

  • Page 2: Emc Information

    VM6404HB User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    VM6404HB User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988...

  • Page 4: Package Contents

    © Copyright 2019 ATEN® International Co., Ltd. Manual Date: 2020-01-17 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    VM6404HB User Manual Contents EMC Information ..........ii RoHS.
  • Page 6 VM6404HB User Manual Serial Port Setting ........17 Baud Rate .
  • Page 7 VM6404HB User Manual OSD/CEC ......... . . 59 HDCP .
  • Page 8 VM6404HB User Manual Black Screen Command ....... . . 102 Read Command .

  • Page 9: About This Manual

    VM6404HB User Manual About this Manual This User Manual is provided to help you get the most from your VM6404HB system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 11: Introduction

    4096 x 2160 / 3840 x 2160@60Hz (4:4:4) and HDR, guaranteeing crystal-clear images across four displays. The VM6404HB supports 4K@60Hz, HDMI 2.0, and HDCP 2.2 and features Seamless Switch™ that employs an FPGA matrix architecture that ensures continuous video streams, real-time control, and stable signal transmissions.

  • Page 12: Features

    VM6404HB User Manual Features 4 x 4 HDMI input/output connections Multiple Control Methods – system management via front-panel pushbuttons, IR, RS-232 control, web GUI, and CLI commands True 4K Resolutions – handles uncompressed video resolutions up to 4096 x 2160 / 3840 x 2160@60Hz (4:4:4) 4K Scaler –...

  • Page 13: Required Devices And Accessories

    Chapter 1. Introduction Required Devices and Accessories Prepare the following devices and accessories before installing the VM6404HB. Up to 4 computers or AV devices equipped with an HDMI Type A output connector Note: To connect a DVI source device, use a DVI-HDMI adapter.

  • Page 14: Supported Browsers

    VM6404HB User Manual Supported Browsers Use the recommended web browsers below to access the VM6404HB’s web console. Java Version Browser Version Windows 10_1903 x64 1.8.0_201 x64 Edge 44.18362.1.0 Firefox 68.0 x64 Chrome 75.0.3770.100 x64 Opera 62.0.3331.43 x64 Windows 8.1 x32 1.8.0_201...

  • Page 15: Components

    The LCD Display gives a quick view of all port connections, and shows the various options for configuring and operating the VM6404HB. For full details, see Main Screen, page 12. Input These pushbuttons refer to the HDMI Input ports found on Pushbuttons the VM6404HB rear panel.

  • Page 16: Rear View

    Ethernet Port In order to access the VM6404HB’s Browser Graphical User Interface (GUI), the VM6404HB must be connected to your network. The cable that connects the VM6404HB to your LAN plugs in here. See Cable Connection, page 10, for further details.

  • Page 17: Ir Remote Control

    Chapter 1. Introduction IR Remote Control Component Description Power ON/OFF Use the ON and OFF pushbuttons to turn the Output displays on or off – by individual port, or all ports. (see IR Remote Control Operation, page 30) Output Pushbuttons Press Output display pushbuttons 1–4 to select the Output display you want to configure (see IR Remote Control 1–4...
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  • Page 19: Hardware Setup

    Keyboard Power On function. Rack Mounting The VM6404HB can be mounted in a 19” (1U) system rack. For the most convenient front panel pushbutton configuration and operation at the local site, mount the unit at the front of the rack, as follows: 1.

  • Page 20: Cable Connection

    5. (Optional) To extract HDMI audio, connect a speaker to the Stereo Audio Out port. 6. (Optional) To operate the VM6404HB using an IR remote control, connect the supplied IR receiver to the IR Receiver Port. 7. (Optional) To configure the unit’s settings via an RS-232 interface, connect a hardware or software controller to the RS-232 Serial Port.

  • Page 21: Front Panel Configuration

    Chapter 3 Front Panel Configuration Overview This chapter provides detailed information on operating the VM6404HB using the panel pushbuttons and IR remote controller. Front Panel Pushbuttons The front panel features an LCD display and pushbuttons for convenient operation locally. This allows users to perform operations such as selecting...

  • Page 22: Main Screen

    VM6404HB User Manual Main Screen The Main Screen shows the Input ports (1-4) in the top row, which are tied to the Output ports shown in sequential order (1-4) at the bottom row. INPUT 1 2 3 4 OUTPUT 1 2 3 4 The front panel pushbutton label corresponds to the Input ports (1-4) and Output ports (1-4) on the unit’s rear panel.

  • Page 23: Output Port Assignment

    Chapter 3. Front Panel Configuration Output Port Assignment Use the Output pushbuttons to select the Output port you want to configure. INPUT 1 2 3 4 OUTPUT 1 2 3 4 To assign an input to one output, do the following: 1.

  • Page 24: Lcd Menu Organization

    VM6404HB User Manual LCD Menu Organization The VM6404HB has a built-in configuration utility via the front panel LCD, which can be controlled by pressing the MENU and Input pushbuttons. User can cycle through the menu options, starting from IP Setting page, in the order...

  • Page 25: Menu Pushbutton

    GUI. IP Address / Subnet Mask To view the VM6404HB’s IP address and Subnet Mask, do the following: 1. Press the Menu pushbutton, and then press Input pushbutton 1 to see the IP Setting submenu. The IP address and Subnet Mask are then shown.

  • Page 26: Gateway

    VM6404HB User Manual Gateway To view the VM6404HB’s gateway address, do the following: 1. Press the Menu pushbutton, press Input pushbutton 1 to see the IP Setting submenu, then press Next to get to the next page. The gateway address displays.

  • Page 27: Serial Port Setting

    Chapter 3. Front Panel Configuration Serial Port Setting Baud Rate To set the VM6404HB’s baud rate, do the following: 1. Press the Menu pushbutton, and then press Input pushbutton 2. 1: IP Setting 2: Serial Port Setting : Next 2. Press Input pushbutton 1 to select Baud Rate Setting.

  • Page 28: Operation Mode

    Operation Mode page. EDID Mode: The EDID (Extended Display Identification Data) mode is used to have the VM6404HB automatically apply a preset EDID mode, which utilizes the best resolution across different monitors CEC: Consumer Electronics Control (CEC) allows interconnected HDMI...

  • Page 29: Cec

    3: Remix Uses the EDID of each connected display according to its connection when the VM6404HB is first powered on, or immediately after pressing 3 to select the Remix option. 4: Customized This mode features an EDID Wizard that allows user-defined EDID configurations for optimum output.

  • Page 30: Osd

    VM6404HB User Manual The On-Screen Display or OSD feature enables real-time port assignment information to be displayed on the output screen when the assigned input changes for the output. To configure the OSD setting for each output port, do the following: 1.

  • Page 31: Video Outputs

    Chapter 3. Front Panel Configuration Video Outputs To configure the Output Status settings for each output port, do the following: 1. Press the Menu pushbutton, press Next, and then press input pushbutton 1. 1: Operation Mode Prev 2: Security Mode Next 2.

  • Page 32: Audio Extract

    VM6404HB User Manual Audio Extract To configure the audio extract settings, do the following: 1. Press the Menu pushbutton, press Next, and then press Input pushbutton 1. 1: Operation Mode Prev 2: Security Mode Next 2. From the Operation Mode page, press Next to go to the next page, and then press Input pushbutton 2.

  • Page 33: Output Resolutions

    Chapter 3. Front Panel Configuration Output Resolutions To configure the output resolution for each output port, do the following: 1. Press the Menu pushbutton, press Next, and then press Input pushbutton 1. 1: Operation Mode Prev 2: Security Mode Next 2.
  • Page 34 VM6404HB User Manual 1280x1024@60HZ 4096x2160@50HZ 1366x768@60HZ 4096x2160@60HZ 1400x1050@60Hz 3840x2160@24HZ 4:2:2 12bit 1600x900@60HZ 3840x2160@25HZ 4:2:2 12bit 1600x1200@60HZ 3840x2160@30HZ 4:2:2 12bit 1920x1200@60HZ 3840x2160@50HZ 4:2:2 12bit 1920x1080@50HZ(1080p) 3840x2160@60HZ 4:2:2 12bit 1920x1080@60HZ(1080p) 4096x2160@24HZ 4:2:2 12bit 2560x1080@60HZ 4096x2160@25HZ 4:2:2 12bit 3440x1440@50HZ 4096x2160@30HZ 4:2:2 12bit 3840x2160@24HZ...

  • Page 35: Security Mode

    Chapter 3. Front Panel Configuration Security Mode The Security Mode page allows users to manage the VM6404HB’s security- related settings for accessing the front panel, including enabling LCD password authentication and changing the password. Mode To configure the security mode setting: 1.

  • Page 36: Changing The Lcd Password

    4. In the New Password field, the cursor flashes at the first digit. Enter the new password using the Input pushbuttons: 1111–4444. New Password: * * * * 5. Re-enter the new password in the following screen. The new password is applied by the VM6404HB immediately. Re-enter New Password: * * * *...

  • Page 37: Saving A Profile

    Chapter 3. Front Panel Configuration Saving a Profile The VM6404HB allows users to store up to 8 connection profiles that can be recalled later. When a user loads a profile, the change is immediate and the profile number is shown on the lower right corner of the LCD screen.

  • Page 38: Playing/Stopping The Profile Schedule

    VM6404HB User Manual Playing/Stopping the Profile Schedule The final option in the menu allows users to play or stop the selected profile schedule (to learn more about switching between connection profiles, see Profile Configuration, page 29). To play or stop a profile, do the following: 1.

  • Page 39: Profile Configuration

    Chapter 3. Front Panel Configuration Profile Configuration The PROFILE pushbutton lets users conveniently switch between connection profiles that have been added to the Profile List (see Profile List, page 43). If a profile is in use, its profile number (P1-P8 or P1-P17) is shown on the lower right corner of the LCD display.

  • Page 40: Ir Remote Control Operation

    VM6404HB User Manual IR Remote Control Operation The IR remote control (see page 10) included with the VM6404HB can be used change the input source of any output display power on/off individual output displays power on/off all output displays simultaneously...

  • Page 41: Turning All Outputs On/Off

    Chapter 3. Front Panel Configuration Turning All Outputs on/off To have all output displays turned on or off, regardless of the current power statuses, press the ON or OFF button on the remote control.
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  • Page 43: Browser Operation

    Browser Operation Overview The VM6404HB can be configured over a standard TCP/IP connection via its built-in Graphical User Interface (GUI). Because it can be accessed from anywhere over a network or the Internet, operators can easily log in via web browser.

  • Page 44: Main Page

    Click to access the system settings. For details, see System Settings, page 56. Profile List Click to access settings on adding or editing profile adding/editing, profile import/export, and profile scheduling. For details, see Profile List, page 35. Logout Click to log out of the VM6404HB web GUI.

  • Page 45: Profile List

    Chapter 4. Browser Operation Profile List The Profile List lets you configure the input to output port connections by creating profiles to use. You can store up to 8 profiles that can be switched using the unit’s front panel pushbuttons or via the web GUI.

  • Page 46: Creating A Profile

    VM6404HB User Manual Creating a Profile 1. From the Profile List, click an empty profile icon. This window appears. 2. Select an option. New: Create a new profile by configuring the number of horizontal and vertical displays and selecting a template.
  • Page 47 Chapter 4. Browser Operation 3. Click Apply. The profile settings appear. 4. Configure the profile as needed. For details, see Editing a Profile, page 38. 5. Click Save. This profile is added to the Profile List.

  • Page 48: Editing A Profile

    VM6404HB User Manual Editing a Profile 1. Click a profile from the Profile List, and then click Edit. This screen appears. 2. Choose one of the following editing views. Normal View: Under normal view, a profile is configured via a preview and drop-down lists and also provides configuration fields for number of monitors and bezel dimensions.
  • Page 49 Chapter 4. Browser Operation Grid View: Under grid view, the audio and video outputs are assigned by mapping the audio/video input on the vertical axis to the audio/ video output on a horizontal axis. For detailed information, see Editing a Profile in Grid View, page 46. 3.

  • Page 50: Editing A Profile In Normal View

    VM6404HB User Manual Editing a Profile in Normal View Profile Layout Settings Control Description Number of Use the following controls to configure the layout type and the number Displays of displays. Video Wall: Select this option for displays that are tiled together, where multiple monitors form one large screen –...

  • Page 51: Display Preferences

    Click the monitor icon to Unlock the (4) bezel settings, so that each size can be set independently. Audio Extract Select an audio input for the audio output device connected to the Stereo Audio Port of the VM6404HB. Display Preferences To configure the display preferences for one or more displays, click the display(s) in the preview, the Display Preference settings appear.

  • Page 52: Video Wall Settings

    VM6404HB User Manual Video Wall Settings Each icon represents an output port and the connected display. Use the icons to create independent or grouped outputs. An independent output displays video on a single monitor. A set of grouped outputs displays video across multiple monitors as one large screen.
  • Page 53 Chapter 4. Browser Operation Null Input Option Description Null Icon Click Null Input icons to highlight icons in green and use the Display Preferences menu to set the video options (see Display Preferences, page 41). Select a single icon to set the Output and Video Input for an independent display (see Independent Output, page 43).
  • Page 54 VM6404HB User Manual Grouping Option Description Grouping Click the output icons you wish to group as one screen. The selected icons are highlighted in green. Click →|← to group the selected displays into one screen. Use the Display Preferences menu to select the video input for the group.
  • Page 55 Chapter 4. Browser Operation Video Wall Example This example shows a video wall with 4 displays. This video wall has 1 group and 2 independent displays. Each group and independent output has a unique color. The blue group will show video Input 01 across the two displays as one large screen.

  • Page 56: Editing A Profile In Grid View

    VM6404HB User Manual Editing a Profile in Grid View In a grid view, the audio/video inputs are assigned by mapping the audio/video input on the vertical axis to the audio/video output on the horizontal axis. Example 1 In the following illustration, input 01 is assigned to output 01, and input 02 to output 02, and so forth.

  • Page 57: Playing A Profile

    Chapter 4. Browser Operation Playing a Profile 1. Click the profile you wish to apply and then click Apply. 2. The profile is immediately applied to the outputs and appears in the Play window.
  • Page 58 VM6404HB User Manual 3. To adjust the played profile, click on the Play window. The following controls appear. Option Description Show OSD Check Show OSD to show the current connection status via OSD. When Show OSD is unchecked, the OSD will disappear.

  • Page 59: Input Assignment

    Chapter 4. Browser Operation Input Assignment Use the Change Input page to see a preview of the input assignments for the profile, allows you to change the inputs and view a live stream of each input. To access this page, click Change Input from the Play Window (see Input Assignment, page 49).

  • Page 60: Importing/Exporting A Profile

    VM6404HB User Manual Importing/Exporting a Profile To export the VM6404HB’s connection profiles, click Export Profiles. A configuration file starts downloading. To import connection profiles to the VM6404HB, do the following: 1. Click Import Profiles. 2. Browse the configuration file and click Open.

  • Page 61: Profile Scheduling

    Chapter 4. Browser Operation Profile Scheduling To play profiles on schedules, follow the steps below. 1. Configure the profiles you need. For details, see Creating a Profile, page 36. 2. Configure profile schedules. For details, see Creating the Profile Schedule, page 52. 3.

  • Page 62: Creating The Profile Schedule

    VM6404HB User Manual Creating the Profile Schedule 1. From the Profile List page, click PROFILE SCHEDULING. This screen appears. 2. Click to add a new schedule. This screen appears.
  • Page 63 Chapter 4. Browser Operation 3. Click to select profiles to add into the schedule and then click OK. The selected profiles appear in the schedule. 4. Configure the profile schedule as needed. For details, see Editing the Profile Schedule, page 54.

  • Page 64: Editing The Profile Schedule

    VM6404HB User Manual Editing the Profile Schedule 1. On the Profile List page, click PROFILE SCHEDULING. This screen appears. 2. Click Edit. This page appears.
  • Page 65 Chapter 4. Browser Operation 3. Configure the sequence, play duration of the added profiles using the following controls. Option Description Select Startup to set a profile as the starting point each time the schedule is played. Click Replace to replace the selected profile with another profile.

  • Page 66: System Settings

    VM6404HB User Manual System Settings Overview The setting pages allow you to configure the VM6404HB’s system settings. If your Web GUI is not showing these setting, click the Settings icon from the top-right corner in the web interface.
  • Page 67 CEC, audio mode settings, and more. Maintenance See Maintenance, Upgrade system firmware. page 80. Back up or restore the VM6404HB’s configuration. Reset the unit to system default settings. Add, edit, or remove user accounts. Configure the system network settings.

  • Page 68: General

    VM6404HB User Manual General Basics Device Name: Type to name your Modular Matrix Switch. Language: Click to select a language for the web interface. Fan Status Fan speed: Click to select a fan speed. Temperature and fan icons: Indicates the internal temperature and status of the cooling fans.

  • Page 69: Port Settings

    Chapter 4. Browser Operation Port Settings OSD/CEC The OSD/CEC page lets users view and set OSD and CEC settings for all ports. OSD: Sets the default OSD option for the port. When OSD is on, real- time text updates appear on the display for 10 seconds when configuration and port changes are made to its output.

  • Page 70: Hdcp

    VM6404HB User Manual HDCP The HDCP page lets users view and set HDCP key settings between input and output ports for digital copy protection and to ensure Seamless Switch™ functionality between different devices. This is an Administrator and Advanced User only function.

  • Page 71: Scaler

    Chapter 4. Browser Operation Scaler The Video settings page allows you to set Seamless Switch™ options which determine how a display performs when the Input port is changed. Note: Seamless Switch™ is enabled: When The Transition, Period and Scale Resolution options can be enabled. Video outputs will not display 3D, Deep Color, or interlace (i.e., 1080i) resolutions correctly.

  • Page 72: Port Name

    VM6404HB User Manual Port Name The Port Name page lets users name the Input and Output ports for easy identification. To name an Input/Output port, enter a descriptive name of up to 16 characters (including 0-9, a-z, A-Z, _, -) in the corresponding field.

  • Page 73: Edid Settings

    Chapter 4. Browser Operation EDID Settings Extended Display Identification Data (EDID) is a data format that contains a display's basic information and is used to communicate with the video source/ system. Use the EDID Setting page to select or customize the EDID that provides optimum resolutions for the displays.

  • Page 74: Edid Mode

    In the left panel of the page, users can select a pre-configured EDID Mode using the EDID Mode radio buttons. Select the EDID Mode to use and click Apply. The VM6404HB uses the settings configured for that EDID mode. Options are: ATEN Default: All ports' EDID is the same as the hardware default EDID.

  • Page 75: Customized Mode

    Chapter 4. Browser Operation Customized Mode Use the Customized mode to automatically retrieve and save the EDID of a connected monitor/display device to an input source port. In the left panel, select Customized from the EDID Mode section and click Apply. Port EDID Status: Select the input source port to which you want to store the EDID configuration.
  • Page 76 VM6404HB User Manual The right panel displays a summary of the acquired EDID settings that you can edit. Click Save and select the configuration for the Current Port or All Ports for the duration of the session.

  • Page 77: Edid & Cea Description

    Chapter 4. Browser Operation EDID & CEA Description The middle panel of the screen lets users view and configure the EDID or the CEA mode. From the middle column, click the option that you want to view and/or edit. There are two categories: EDID (Extended Display Identification Data) and CEA (Consumer Electronics Association).

  • Page 78: Customized Edid Parameters

    VM6404HB User Manual Customized EDID Parameters The EDID structure is comprised of 128 bytes in total – each heading shown in the left column corresponds to a specific number of bytes. The pages for the pre-configured EDID Modes (Port 1, Default and Remix) cannot be edited.
  • Page 79 Chapter 4. Browser Operation Standard Timings This page shows eight resolutions/timings that display devices can support in addition to those listed in the Established Timings page. Select the H Active Pixel from the drop-down menu. Select the Aspect Ratio from the drop-down menu. Click Save to apply the changes.

  • Page 80: Detail Timing / Display Description

    VM6404HB User Manual Detail Timing / Display Description This screen gives more video resolution options, and provides resolution/ timing details. In the drop down menu, choose a resolution with values that fit the attached monitor/display device and click Save.

  • Page 81: Monitor Description

    Chapter 4. Browser Operation Monitor Description This screen lets you specify the viewing specifications, namely horizontal and vertical scan ranges and pixel clock rate, of your monitor/display device. Enter the values that correspond to your device and click Save to apply the changes.

  • Page 82: Cea Settings

    VM6404HB User Manual CEA Settings CEA is an extension data of the EDID structure, which further extends the standard definitions of EDID to support advanced features of monitors/display devices. Display Support This screen describes the display’s basic digital components. Select the YCbCr mode applicable to your display and click Save.

  • Page 83: Video Data

    Chapter 4. Browser Operation Video Data This screen lists additional video resolution/timing displays that may be supported by other devices, other than PC monitors (for example, 1080i). Select the native resolution of the attached display device. Select the resolutions that work with the attached monitor/display device. Click Clear All to deselect all the items.

  • Page 84: Audio Data

    VM6404HB User Manual Audio Data This screen lets you select advanced audio configurations for your device. Use the drop down menu to select the Audio Format (1~6) applicable to your audio output device, and click Save to apply the changes.

  • Page 85: Hdmi Forum Vendor Specific Block

    Chapter 4. Browser Operation HDMI Forum Vendor Specific Block This screen shows the display device’s supported video parameters. Use the toggle button to enable or disable this function. 3D OSD Disparity: Select this option to have Sink support receiving 3D OSD Disparity Indication in the HF-VSIF.

  • Page 86: Ycbcr 4:2:0 Video Data Block

    VM6404HB User Manual YCBCR 4:2:0 Video Data Block Use this page to configure a list of supported YCBCR 4:2:0 video resolutions and select one to be applied. Use the toggle button at the top-right to enable or disable this feature.

  • Page 87: Ycbcr 4:2:0 Compatibility Map Data Block

    Chapter 4. Browser Operation YCBCR 4:2:0 Compatibility Map Data Block Use this page to configure a list of supported video resolutions for YCBCR 4:2:0 Compatibility Map Data Block and select one to be applied. Use the toggle button at the top-right to enable or disable this feature. To add a supported resolution, click an item in the Select column, and then click Add.

  • Page 88: Status

    The connections tab provides a status summary of the connection status, hardware version, HDCP setting of the input and output devices installed to the VM6404HB, and also allows you to enable FrameSync to prevent image tearing on a video wall.

  • Page 89: System Information

    Chapter 4. Browser Operation System Information Use this page to look up system settings, including network settings, firmware version, video/audio input assignments, output audio volumes, CED/OSD settings, and output resolutions. Hint: Click to view details and to refresh the system.

  • Page 90: Maintenance

    To upgrade the VM6404HB’s firmware, do the following: 1. Download the firmware package from ATEN’s official website. 2. In the VM6404HB web interface, go to Maintenance > System Setup > Firmware Upgrade, click Browse to locate the firmware upgrade package.

  • Page 91: System Backup

    PC. 2. Click Restore to begin the restoration procedure. Note: User accounts cannot be backed up or restored. Restoring Default Settings To reset the VM6404HB to its default settings, click the reset to default button on the far right.

  • Page 92: User Account

    Note: This is an Administrator only function. Add account – Click the Add account button to add another user to the list. The VM6404HB supports up to 32 users and up to 16 concurrent logins (see page 83 for more details).

  • Page 93: Adding An User Account

    Level, page 84). Click Create User to save the data. Click Cancel to discard the changes and exit. If a user is logged into the VM6404HB’s GUI, their user settings cannot be edited, and the fields in this screen are grayed out.

  • Page 94: Permission Level

    The three available permission levels are as follows: Administrator – this level provides full access and control of the VM6404HB, in addition to full User Management privileges. Advanced User – this level provides full access and control with no User Management privileges.

  • Page 95: Network

    GUI, and enable/disable Telnet. Enable DHCP to allow the DHCP server to assign an IP address to the VM6404HB. Select Disable to enter your own static IP address settings for the device. Click Reset to use the following default values: IP Address –...
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  • Page 97: Cli Commands

    RS-232 serial communication session as well as a list of supported commands. Telnet Operation To log into the VM6404HB by means of a Telnet session, do the following: 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the VM6404HB’s IP address in the following way: telnet [IP address]:23 3.

  • Page 98: Rs-232 Serial Commands

    VM6404HB User Manual RS-232 Serial Commands The VM6404HB’s built-in bi-directional RS-232 serial interface allows system control through a high-end controller or PC. RS232 Pin Assignment Description Description Not connected Not connected Not connected Not connected Not connected Not connected Configuring the Serial Port The controller’s serial port should be configured as follows:...

  • Page 99: Verification

    Command incorrect - indicates that the command has the wrong format and/or values. Switch Port Command The Switch Port command allows you to switch ports on the VM6404HB. The formula for the Switch command is as follows. Command + Input + Number + Output + Number + Control + [Enter] 1.
  • Page 100 VM6404HB User Manual Port number Description 01~04 or 01~09 port All output ports Group Description normal default HDMI audio outputs console audio Switch the audio to the stereo audio output port. Control Description Turn on the display Turn off the display...

  • Page 101: Edid Mode Command

    [Enter] The VM6404HB implements the EDID of each connected display according to its connection when the VM6404HB is first powered on, or immediately after selecting the Remix option. edid default [Enter] ATEN’s default EDID is passed to the video source.

  • Page 102: Mute Command

    VM6404HB User Manual Mute Command Mute allows you to enable or disable an output port(s) audio. The formula for the Mute command is as follows: Command + Output + Number + Control + [Enter] For example, to mute the audio coming from output port 1, type:...
  • Page 103 Chapter 5. CLI Commands The following table lists the available Mute commands: Cont Output Port Group Enter Description mand Command Number mute normal [Enter] Audio on for output port yy console (yy:01~04 or 01~09, *) mute normal [Enter] Audio off for output port yy (default) console (yy:01~04 or 01~09, *)

  • Page 104: Cec Command

    VM6404HB User Manual CEC Command Consumer Electronics Control (CEC) allows interconnected HDMI devices to communicate with and respond to the same remote control. The formula for the CEC command is as follows: Command + Output + Number + Control + [Enter]...

  • Page 105: Scaling Command

    Chapter 5. CLI Commands Scaling Command The Scaling command allows you to set a resolution for scaling the display connected to an output port. The formula for the Scaling command is as follows: Command + Output + Number 1 + Horizontal Resolution + Number 2 + Vertical Resolution + Number 3 + Frequency + Number 4 + Control + [Enter] 1.
  • Page 106 VM6404HB User Manual Resolution Number Description vvvv Vertical resolution Frequency Description freq Frequency command for scaling Frequency Number Description Frequency resolution Control Description Turn off the scaling function (by pass mode) native Map display's native resolution for scaling (default) Note: 1. Each command string can be separated with a space.
  • Page 107 Chapter 5. CLI Commands Horiz Vertic Port Comm Outp ontal Numb Numb Frequ Numb Contr Numb Enter Description Resol Resol ency ution ution scaling 1920 1080 freq [Enter Scale output port yy to 1920x1080@ 60Hz yy:01~04, 01~09, or * scaling 1280 freq [Enter...
  • Page 108 VM6404HB User Manual Horiz Vertic Port Comm Outp ontal Numb Numb Frequ Numb Contr Numb Enter Description Resol Resol ency ution ution scaling 1280 freq [Enter Scale output port yy to 1280x800@6 yy:01~04, 01~09, or * scaling freq [Enter Scale output...

  • Page 109: Framesync Command

    Chapter 5. CLI Commands FrameSync Command The FrameSync command allows you enable or disable the Frame Synchronization function for the VM6404HB. The formula for the Scaling command is as follows: Command + Control + [Enter] For example, to enable the Frame Synchronization function, type:...

  • Page 110: Fan Speed Command

    VM6404HB User Manual Fan Speed Command The Fan Speed command allows you to set the internal fan speed that cools the VM6404HB. To set the fan speed, use the following command: Command + Control + [Enter] For example, to set the fan to low speed, type:...

  • Page 111: Echo Command

    Chapter 5. CLI Commands Echo Command The Echo function updates the RS-232 controller when operations are made via the front panel pushbuttons, web browser, or telnet. The changes echo back to the RS-232 controller to keep the settings in sync with the device. The formula for the Echo command is as follows: Command + Control + [Enter] For example, to enable the echo feature, type:...

  • Page 112: Black Screen Command

    VM6404HB User Manual Black Screen Command The Black Screen command turns a display screen black when no source signal is detected. This prevents the display from showing the default blue or other color used when no source signal is detected.

  • Page 113: Read Command

    [Enter] View information about the device Reset Command The Reset command allows you to reset the VM6404HB to the default factory settings. The formula for the Reset command is as follows: Command + [Enter] The following tables show the possible values for the Reset command:...

  • Page 114: Baud Rate Command

    VM6404HB User Manual Baud Rate Command The Baud Rate command allows you to set the RS-232 data rate for the VM6404HB to use. The formula for the Baud Rate command is as follows: Command + Control + [Enter] For example, to set 38400 as the baud rate, type:...

  • Page 115: Save/Load Profile Command

    Chapter 5. CLI Commands Save/Load Profile Command The Save/Load Profile command allows you to save and load connection profiles. Saving profiles will save the connections currently in use. The formula for the Save/Load Profile command is as follows: Command + Profile + Number + Control + [Enter] For example, to save the current connection configuration to profile 02, type: profile f 02 save [Enter] The following tables show the possible values for the Save/Load Profile...

  • Page 116: Osd Command

    VM6404HB User Manual OSD Command To enable or disable the On-Screen Display (OSD) for displays, use the following command: Command + Output + Number + Control + [Enter] 1. For example, to enable the OSD for output 04, type: osd o04 on [Enter] 2.

  • Page 117: Alert Command

    Chapter 5. CLI Commands Alert Command To trigger a warning when issues arise for a specific input port, use the following command: Command + Input + Number + Control + [Enter] For example, to enable the basic Alert function for input port 1, type: alert i01 m1 [enter] The following tables show the possible values for the Alert command: Command...
  • Page 118 VM6404HB User Manual This Page Intentionally Left Blank...

  • Page 119: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 120 VM6404HB User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 121: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 122: Technical Support

    VM6404HB User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support...

  • Page 123: Specifications

    Appendix Specifications Video Input Interface 4 x HDMI Type A Female (Black) Impedance 100 Ω Max. Distance 3.0 m Video Output Interface 4 x HDMI Type A Female (Black) Impedance 100 Ω Max. Distance 3.0 m Video Max. Data Rate 18 Gbps (6.0 Gbps per Lane) Max.
  • Page 124 VM6404HB User Manual Power Connector 1 x 3-Prong AC Socket Max. Power Input Rating 100-240 VAC;50-60Hz;1.0A Consumption AC110V: 43.7W; AC220V: 43.1W Environment Operating Temperature 0–40ºC Storage Temperature -20–60ºC Humidity 0–80% RH, Non-condensing Physical Properties Housing Metal Weight 3.52 kg Dimensions (L x W x H)

  • Page 125: Limited Warranty

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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