Urban Air Pro Zone Operation & Maintenance Manual page 13

In response to an emergency, staff will ensure that injury forms have been provided to their supervisor.
They will report any malfunction of an attraction to Urban Air Trampoline Park and the reporting body
for the State where the facility operates.
A designated staff shall be the assigned to manage communication about the emergency. This individual
will be assigned to interact with the media, address public inquiries, and manage internal systems and
departments. If a death has occurred at the facility, the administrative representative should also
manage the notification of next of kin.
8.4 Field Response to Incidents/Accidents and Fatalities
If an injury occurs, your role as an employee is to take control of the situation and assist any injured
persons. The purpose of these procedures is to outline what you should do in the event of an injury or
emergency. Procedures cannot be written to cover every conceivable emergency, but the basics will be
covered for as many situations as possible. Specific guidelines will be outlined and ranked in order of
execution for injuries and emergencies. Please read these guidelines and follow them in all injury and/or
emergency situations. Staff operating the course when an incident/accident or fatality occurs shall
follow the following steps in response:
A. Based on the activity/area, the primary person responsible for handling the emergency and carrying
out the procedures will be: Court Monitor
B. The general emergency procedures to be followed by the person responsible for executing those
procedures are:
1. Assess the situation
2. Evaluate, and determine the extent of the injury, and take control of the area.
3. Determine the type of emergency and transportation assistance needed.
4. Designate one (1) person to contact the assistance needed: (Never leave an injured person)
i. 911 Ambulance/Rescue Squad
ii. Remain with the injured person until medical assistance arrives.
iii. Complete the injury report.
iv. Call appropriate personnel (Director & Assistant Directors)
5. Document the injury in a First Aid Incident Report which records:
i. date of the incident,
ii. name, address, telephone number of the person to receive emergency health care service or
treatment,
iii. age of the person receiving medical treatment
iv. manufacturers name of the amusement ride where the injury occurred,