General Information; If You Need Assistance - Whirlpool MW1200XW Use & Care Manual

Whirlpool use & care guide microwave oven mw1200xw
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General Information
If your electric power line
voltage Is less than the
normal 120 volts, cooklng
times may be longer.
To test a dlsh for safe use,
put It Into the oven wlth a
cup of water berlde lt.
Cook on hlgh Cook Power
for one mlnute. If the dish
gets hot and waler stays
cool, do not use lt.
If time Is left on the timer when
you remove food from the oven,
turn the timer to "OFF" before
closing the door. Thls prevents
the oven from operating.
If you need service or assistance,
we suggest you follow these four steps:
1.
Before Calling for assistance...
2. If you need assistance%.
Performance
problems
often result from llttle
things you can find and fix yourself without tools
of any klnd.
It nothlng operates:
l
lsthe oven correctly plugged Into a live clrcult
wlth the proper voltage? [See page 8.)
l
Have you checked your home's maln fuses or
clrcult breaker box?
l
Have you checked the electric company
for
a power failure?
If the mlcrowave
oven will not fun:
l
Isthetlmerset?
l
Is the door firmly closed and latched?
l
Dld you follow the dlrectlons exactly?
It mlorowave
oooklng times seem too long:
l
Is the electric supply to your home or wall
outlet low or lower than normal? Your elec-
tric company can tell you lf the line voltage
is low. Your electrician
or service technician
can. tell you if the outlet voltage is low.
l
Is the Cook Power set correctly?
l
Are you allowing
more time when cooklng
morethanonefoodltem?
If the tan seems to be funning slower
than usual:
l
Has the oven been stored In a cold area? The
fan will run slower unttl the oven warms up to
normal rcom temperature.
Call Whlrlpool
COOL-LINE@ service
as-
slstanoe
telephone
number.
Dlal tree from
anywhere
In the U.S.:
l-800-253-1301
and talk with one of our trained Consultants. The
Consultants can instruct you in how to obtain
satisfactory opemtion from your appliance
or, if
service is necessary, recommend
a qualified
service company
in your area.
continued
on next page
12

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